Shurgard Self Storage - Forest Hill Anmeldelser 

76
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

121 Stanstead Rd, SE23 1HH London, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’ve been at Shurgard in forest hill for almost 2 years or over the place is very clean and tidy the units are very clean too The pricing for box’s are very good there if you need it for work or f... Vis mer

Vurdert til 5 av 5 stjerner

Bret was so helpful checking us in at the Forest Hill branch! I’ve never used one before and he made the process smooth and easy

Vurdert til 5 av 5 stjerner

We recently moved our belongings from one storage unit to another at the Forest Hill, London location. Vanessa provided excellent service in advising how the process works and then with completing the... Vis mer

Vurdert til 3 av 5 stjerner

Method stipulated by SHURGUARD 2 give notice of termination of contract difficult/ confusing & I found the 3wk time period too long. 7/14 days wld be more suitable & customers should be given a pri... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Utleielager
  2. Oppbevaring
  3. Lager

Om Shurgard Self Storage - Forest Hill

Skrevet av virksomheten

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Skrevet av virksomheten

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Kontaktopplysninger

  • 121 Stanstead Rd, SE23 1HH, London, Storbritannia

4,6

Enestående

TrustScore 4.5 av 5

76 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 98 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(76)

7 016 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Service of an outstanding quality

An absolutely five star service. Excellent staff, reassuring, vigilant very accommodating and offering a personalised service. as well as looking after customers organise practical things, they also look after them emotionally. Nothing was too much. Thank you very much.

5. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service Forest Hill…

I moved my items into Forest Hill storage recently. The day was already stressful, as it was a house move, the removal company were the main cause. When I arrived at Shurgard I was greeted by Kayla, who was kind and sympathetic to my situation. Kayla was very accommodating and supportive (listening to my rants). She ensured that everything was ok with my unit, which it was. I could not fault Kayla's customer service it was excellent.

15. februar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Shurgard Self Storage - Forest Hill

Hi Yvette, thank you for sharing your positive experience with Kayla at our Forest Hill storage. We're glad to hear that she provided excellent customer service during a stressful time. Your kind words mean a lot to us. Your Shurgard Team.

Vurdert til 3 av 5 stjerner

Method stipulated by SHURGUARD 2 give…

Method stipulated by SHURGUARD 2 give notice of termination of contract difficult/ confusing & I found the 3wk time period too long.
7/14 days wld be more suitable & customers should be given a printed form to take away & complete to enable termination of contract.

Apart from this, I found the staff at the Forest Hill branch friendly & helpful.

3. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Shurgard Self Storage - Forest Hill

Hello, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.

Vurdert til 5 av 5 stjerner

Great customer service!

Darren was so kind and helpful when I was in a panic for some last-minute storage! He spoke through everything really clearly so I knew what I was signing up to and gave me great advice on the size of storage I will need. 50/10 service :)

13. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Incredible staff at Forest Hill Shurgard

The staff at Forest Hill Shurgard are incredibly helpful and attentive! Darren has gone above and beyond in not only answering all of my questions and queries, but ensuring I have all of the necessary information ahead of taking out my storage unit. I would recommend anyone who is in need of a professional, reliable and trustworthy member of staff at Shurgard Forest Hill to speak with Darren for sure!

5stars all around! Thank you very much.

5. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Everything has been fine but the light…

Everything has been fine but the light in the corridor near my storage space has not been fixed yet. It’s been already 10 days since I rented the space. It is such an inconvenience to use the space practically in dark.

23. september 2023
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Svar fra Shurgard Self Storage - Forest Hill

Hello, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.

Vurdert til 5 av 5 stjerner

Experience with changing storage units

We recently moved our belongings from one storage unit to another at the Forest Hill, London location. Vanessa provided excellent service in advising how the process works and then with completing the process on their system. She was friendly, patient and polite throughout. Darren at the same office also provided really helpful advice.

19. juli 2023
Anmeldelse skrevet uten oppfordring

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