streamerr. Anmeldelser 

1 007
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Been with streamerr for years with our radio, any issues are quickly and promptly dealt with, customer service is great, always have the answers to any queries i have. Have had very little downtime ov... Vis mer

Vurdert til 5 av 5 stjerner

Top customer service and experience even though they're located in U.K time, having them as my hosting provider has been the best decision I made over top hosting companies. Keep the good work!

Vurdert til 5 av 5 stjerner

The team at Streamerr has been extremely helpful during our migration from a competing solution. The price is great, support is on point - even while navigating some timezone delays. Any bugs ar... Vis mer

Vurdert til 5 av 5 stjerner

Relative newbie to radio software. Initially on the Sonic Panel , moved very recently to the new Streamerr panel (which is rather fab). Needed some help in tweaking it to make it work. Reached out and... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Nettskylagring
  2. også i
  3. Musikkforretning

Skrevet av virksomheten

SHOUTca.st was founded in 2013 with a vision of innovating and changing the radio industry. Since its formation, SHOUTca.st has soared in popularity with more than 20,000 clients placing us at number 3 in worldwide marketshare for our category. We've developed our own streaming server, Cast and we continue to innovate the industry. In June 2021, SHOUTca.st became Streamerr - featuring a modern new logo and website, we continue to offer outstanding quality broadcasting services to a range of clients worldwide.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(1 007)

59 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Streamerr customer service is hands…

Streamerr customer service is hands down the best I've ever experienced... and I'm not even exaggerating -

these folks truly go above and beyond to ensure you're set up for success on their platform. They don't just fire off some basic responses and bounce.
They patiently explained everything, showed me the ropes, and made sure I was comfortable before moving forward. It's like having a live streaming expert as your personal guide.

That level of one-on-one support is crazy valuable, especially if you're new to live streaming or running an online radio operation. Streamerr clearly understands their users' needs.
Beyond the top-tier support, their platform itself is clean, simple and reliable for live broadcasting. No gimmicks or bloat - just the core features you need to get your radio station up and running smoothly.
Overall, it's Streamerr's amazing customer service that truly sets them apart. They hold your hand and ensure you're set up right from the jump. When you combine that with a quality, broadcaster-focused platform, you can see why I'm such a big fan. Highly recommended if you need a great live radio streaming solution.

29. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

Thankyou for taking the time to leave such a brilliant review - we pride ourselves on our excellent customer service, and we're glad to hear that you agree!

Vurdert til 5 av 5 stjerner

Ottimo servizio e assistenza clienti…

Ottimo servizio e assistenza clienti rispondono subito aiutandoti a risolvere il problema o la richiesta di informazioni

3. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

Many thanks for leaving us such a wonderful review - we're glad to hear you're satisfied with our products and services!

Vurdert til 5 av 5 stjerner

A professional, fast and efficient working environment.

I have had two web radios with the guys at streamerr for several years and I have always found a very professional, fast and efficient working environment. For every difficulty we have always found a solution together. Highly recommended.

7. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

We're very happy to be able to support your two stations - many thanks for taking the time to leave such a great review!

Vurdert til 5 av 5 stjerner

Top notch! Highly recommended

Been using streamerr for over 3 years now.
Extremely reliable, had one small hickup but that was resolved very quickly.
Very competitive pricing, does everything we need flawlessly.
We recommend it to everyone

7. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

Many thanks for your kind words - we're very pleased you're satisfied with our products and services!

Vurdert til 5 av 5 stjerner

I am clueless about running a radio…

I am clueless about running a radio station but Streamerr are so patient and understand we are not as clever as them. Great to know you have people that can help you when disasters happen.

7. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

Thankyou for taking the time to leave such great feedback! We really do appreciate it!

Vurdert til 5 av 5 stjerner

simplesmente incrível.

30. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

Thank you for taking the time to leave such a fantastic review - we're very happy to be able to support you on your internet radio journey!

Vurdert til 1 av 5 stjerner

I paid Mar

I paid Mar. 5 and 12 but my account has been suspended
This email is to notify you that one of your services has been suspended for the following reason:
Exceeding bandwidth allocation for current month. Not being able to play for a day without problems if you wanted to play live. Always tired of car DJ. Pushing away the live DJ. That's how half a day works and after that it sucks again. You get an email that you have to upgrade your account for the second time if they can catch money then they are very fast so be wise don't take anything away they screw you who you are listening to.
who still works with Exceeding bandwidth? people look further they screw you but you don't even like it

12. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

It is regrettable that you feel this way - however, we did attempt to work with you and the control panel's developers directly to try and resolve the issue you were having with live broadcasts. Unfortunately you refused to co-operate with us in regards to a specific troubleshooting step, which meant that we were unable to move forward.

Our bandwidth allowances are extremely competitively priced, and as discussed in your support ticket, we offer a bandwidth calculator so that our clients can determine which plan would suit them best in terms of their bandwidth needs.

If you had continued to co-operate with us to resolve your initial issue, we would have increased your service's bandwidth allowance for the month, to ensure that time spent troubleshooting the issue did not use bandwidth that could have been used otherwise on your service. However, as you refused to do this, we were unable to offer this.

Many thanks for trying our services, and all the best for the future!

Vurdert til 5 av 5 stjerner

Thank you so much for your quick service!

Thank you so much for your quick service! I was having an issue with my new radio server being stuck on pending. When I reached out, they solved it in a timely manner and they were friendly. Now I can set up my radio station!

5. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

Thank you for your brilliant review - we're very happy to be able to support you on your streaming journey!

Vurdert til 5 av 5 stjerner

Vielen Dank für den erstklassigen Service

Vielen Dank für den erstklassigen Service.
Dank Ihrer Hilfe komme ich mit der Software des Servers gut zurecht. Ich freue mich, weil ich zu streamerr gefunden habe. Bei Ihnen fühle ich mich in fachkundigen Händen.

Herzlichst Florian Lange

Thank you for the first class service.
Thanks to your help, I'm getting along well with the server's software. I'm happy because I found Streamer. I feel like I'm in expert hands with you.

Kind regards, Florian Lange

23. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

Thank you for taking the time to leave such a fantastic review - we're very happy to be able to support you on your internet radio journey!

Vurdert til 5 av 5 stjerner

Customer since 2016

Friendly people at Streamerr. I've always be happy for customer service exprience and the value for money.
I am customer since 2016 for my internet radio.
That says it all

2. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

Our sincere thanks for your kind words - we're very happy to be able to help you on your internet radio journey!

Vurdert til 5 av 5 stjerner

Very great service and prompt response…

Very great service and prompt response time

31. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

Thank you for taking the time to leave such a a great review - we're really glad to hear you were satisfied with our services and response time, and we're happy to have you on board!

Vurdert til 5 av 5 stjerner

mon appréciation

meilleur hébergeur radio avec un service technique professionnelle capable de résoudre le problème du client en temp réel je vous recommande

26. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

Thank you for taking the time to leave such a fantastic review - we're very happy to be able to support you on your internet radio journey!

Vurdert til 5 av 5 stjerner

It was tough but thanks for sticking it…

It was tough but thanks for sticking it out with me

23. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

Thank you so much for taking the time to leave this fantastic review - we're very happy that you're totally satisfied with our services and support!

Vurdert til 5 av 5 stjerner

Ottimo servizio

Ho chiesto il cambio del servizio di fatturazione ed è stato adottato immediatamente.

13. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

Thank you for taking the time to leave such a a great review - we're really glad to hear you were satisfied with our services and support, and we're happy to have you on board!

Vurdert til 5 av 5 stjerner

Top notch service

We have been using Streamerr for a number of years now & can find no fault. On the rare occasions, when we experience a problem, their tech support are super quick to respond and get a solution.

A true 5 star service if ever there was one. Keep up the great work.

13. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi James,

Many thanks for your brilliant review - we're very happy that we've been able to provide you with friendly and helpful service in your time with us!

Vurdert til 5 av 5 stjerner

Second day with this new software!

Second day with this new software and I'm pleased to say so far so good! Tech very helpful and responsive! Happy customer!

3. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

Thank you for taking the time to leave such a fantastic review - we're very happy to be able to support you on your internet radio journey!

Vurdert til 1 av 5 stjerner

Hello,

Hello,

Why would I cancel the request without refund???
No refund, and no service??

This cancelation was submitted with a comment to NOT delete or cancel the service until i got the refund

Kindly let me know the solution,
At least keep the service, if not, get me a refund,

Best regards.

26. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

Please see our most recent response to your support ticket - your service has been re-created as per your instructions! All the best.

Vurdert til 5 av 5 stjerner

Satisfied and trustworthy

Very satisfied with help desk. My problem was fixed even though it was Sunday.
Will not be searching for another stream provider.

The free 7 day trial is also a sign of trust.

24. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

Many thanks for your wonderful review - we're really happy that you've chosen us as your streaming provider, and we're so pleased that you're fully satisfied with our support and services!

Vurdert til 5 av 5 stjerner

What An Amazing Team

What An Amazing Team. Thank You So Much For All Your Help, Would Reccomend Streamer Services To Anyone In Radio, They Are Simply A Credit To Their Company.

DJ Kev Albatross Audio Radio.

13. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til streamerr.

Svar fra streamerr.

Hi there,

Thank you very much for your fantastic review! We're really pleased that we're able to support you on your radio streaming journey!

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