Shore Excursions Group Anmeldelser 

7 248
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The process and options were clearly represented. It was easy to review the tour agenda, pricing and customer comments. One step that was not quite as well defined was listing customers and birth dat... Vis mer

Vurdert til 4 av 5 stjerner

We had a very good guide who made the experience interesting and enjoyable. We saw plenty of the main sights and felt safe at all times. The only negative was we had to make our way to Segway base wh... Vis mer

Vurdert til 5 av 5 stjerner

We booked 2 excursions through Shore Excursions for our Alaska cruise. First time using them, so was interested to see if they were as good as everyone says. Both excursions were excellent and signifi... Vis mer

Vurdert til 4 av 5 stjerner

I've used Shore Excursions Group before and this was the first time where we are asked to purchase trip cancellation coverage. Curious when that started? Our trip isn't until February 2027 - never kn... Vis mer

Informasjon om virksomheten

  1. Turoperatør
  2. også i
  3. Guidede turer
  4. Kulturelle omvisninger
  5. Reisebyrå
  6. Sightseeingbyrå

Skrevet av virksomheten

Shore Excursions Group is the market leading and world's largest shore excursion company. Since 2008, we've provided cruise passengers with higher-quality, lower-priced, and smaller group shore excursions from a portfolio of over 4,000 tours in over 300 ports that covers 99% of major cruise line itineraries. Over the last 17 years, we've delivered more than 4.9M excursions with a 4.7 out of 5 star rating from more than 49,200 reviews. Our excursions are higher quality, lower priced, and travel in smaller groups averaging just 12 guests per departure, allowing our guests to truly connect with the local culture and enjoy a more enriching travel experience. Our website provides a personalized shopping experience highlighting the top-rated and most popular excursions in each port of call with authentic photos, videos, and reviews from other guests. Our proprietary itinerary search technology makes booking easy by displaying the excursions guaranteed to work for your ship's scheduled arrival and departure into each port of call. We also feature hand-curated multi-port packages with the top-rated excursion for each port bundled together at an additional discount. Our Unique Approach While the cruise lines and other companies also offer excursions, we are the experts and our experience and approach set us apart. Our exceptional excursions travel in smaller groups and visit more interesting and authentic locations, using more personalized tour guides. Our team uses a comprehensive approach to select the leading guides and best tour providers around the world. Every excursion is carefully curated and closely monitored through quality control and customer feedback. High quality service is very important to travelers and leads to better experiences with higher satisfaction. We encourage you to call us, so our experts can answer your questions and help you select the best excursions for your cruise.

Shore Excursions Group- Best Excursions, Best Prices. Guaranteed.

Skrevet av virksomheten

We are committed to offering you the best excursions so you can enjoy your vacation experience.
-Lower Prices than the Cruise Lines -Higher Quality than the Cruise Lines -Money Back Guarantee -24/7 Support for Travelers -Guaranteed Return to Ship

Lowest price guarantee, High Quality Excursions, Guaranteed Return to Ship

24/7 Traveler Support - We have never had a customer miss their ship!

We utilize this expertise to select the highest quality shore excursions delivered by local experts in the most cost effective manner for our customers. Since we are not a large cruise line catering to thousands of customers per day, our shore excursions allow you to travel in much smaller groups offering a more personalized experience.

Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

7k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 75 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(7 248)

399 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I've used this site multiple times and…

I've used this site multiple times and I get quality excursions at cheaper prices than the cruise lines. I completely recommend it.

10. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Shore Excursions Group

Thank you for your feedback. We’re pleased to hear you found our website user-friendly and appreciate you sharing your helpful tip for fellow travelers. We look forward to helping you plan your next voyage in the future.

Vurdert til 4 av 5 stjerner

It was fairly easy

It was fairly easy, but we really wanted to order a port guide for Mykonos and Kusadasi, but those were not available to order when we were doing the combined excursions package - is there a way to order the port guides now? How can we get port guides, now that we finalized our order?

21. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Shore Excursions Group

You can always reach us toll-free at +1-866-999-6590, Monday through Friday, 9:00 AM to 6:00 PM Eastern Time, to speak with one of our Excursion Experts. They will be happy to assist you with adjusting your order to include our port guides with your purchase.

Vurdert til 5 av 5 stjerner

so easy and so helpful with all the…

so easy and so helpful with all the pictures and peoples reviews and sharing their experiences. I love Costco Travel they make every thing so customer service satisfaction focused.

19. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Shore Excursions Group

Thank you for your feedback. We’re glad to hear you found the photos and traveler reviews helpful in planning your excursions. We look forward to helping you plan your next voyage!

Vurdert til 5 av 5 stjerner

how easy it was to book

they had excursions that were relevant to the cruise and sightseeing

17. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Shore Excursions Group

We're pleased to hear that you loved our selections. Thank you very much for your feedback.

Vurdert til 2 av 5 stjerner

Shore Excursion Group Insurance Was A Big Waste of Money

I've used Shore Excursions Group for the last couple of years and have been much happier with them then taking cruise ship excursions. But my most recent experience was not good. I took a cruise and I didn't know until the night before that the ship I was on was docking at the farthest area of the cruise port. It was a 30 minute walk to the Shore Excursion meet point and 5 minute ride by bus. By the time I exited the ship, there were no taxis on site. My excursion was at 2:00pm and our ship was due to dock at 1:30pm. However, our ship arrived earlier and we were allowed to disembark. My family was placed in a line that was stopped for long periods of time. We made if off the ship before 1:30 pm but there were extremely long lines for the shuttles and there was a priority system in place. My family walked to the pick up and we got there at 2:00pm. I wasn't able to contact our driver and communicated through a person on the emergency number. We were informed that we were too late. The chaos was with our cruise ship. However, I purchased insurance and thought I was good to go, but, my claim was denied because the tour went as scheduled and supposedly others from my ship arrived in time. The insurance definitely wasn't worth it. In the past, the cruise ship skipped a port and I received and automatic refund. You can cancel your excursions, but it has to be 24 hours in advance. I can see no reason at all for buying the insurance. In Juneau, there were many vendors with comparable or better pricing. I ended up taking the excursion I wanted at a better price. I also learned that I could book through local vendors online. Whenever I book an excursion even with Shore Excursion Group, I want to know that the goal is to get me back at least two hours before all aboard. I blame my cruise ship for the chaos, but I will keep my options open moving forward with excursions and I'll never waste money again on a Shore Excursion Group insurance policy.

8. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing and easy

amazing it could get our tour with little information. we booked an excursion that was sold out on our cruise, and less expensive, too.

15. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Absolute horrible experience with our…

Absolute horrible experience with our excursion. The driver knew nothing pertaining to our tour. He had us lost several time during the tour and we did not see half of the places that were highlighted in the description. I called them the second I returned to the ship and have heard nothing back from them.

8. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Shore Excursions Group

We sincerely apologize for the experience you encountered. This is certainly not the level of quality that Shore Excursions Group aims to provide through its offerings.

When you have a moment, please provide these details, along with any additional information you may have regarding the experience and your order number, and email our team at social@shoreex.com. The team will review the information provided and begin working toward an appropriate consolation regarding the experience you described.

Vurdert til 5 av 5 stjerner

Beatles Legacy and Landmarks in Liverpool

Our tour guide was terrific. Very knowledgeable and made the excursion amazing! Kudos to Tracy who had a wealth of Beatles knowledge and shared her pictures as well as general knowledge. This was the best tour we have taken with either our ship or SEG

15. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Memorable Tour in St Lucia

We had a great excursion on March 12 at St Luca. We took the 5- hour Soufriere Island Delight and falls tour. It was beautiful and just as represented. The Diamond Botanical Gardens and Waterfalls were spectacular and our guide explained all the unique ad beautiful flowers to us. The views of the twin peaks of the Pitons was a sight to behold and we took photos from an excellent vantage point. Driving into the crater of the volcano was something and the tour there was enjoyable and informative. Our guide and driver were the best, so friendly and caring about our experience. We highly recommend this tour.

12. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Confusing Information Provided

Information received after booking and paying for excursions(2) didn't have Shore Excursions contact information included. Never received the Istanbul guide book we paid for. There was not information provided about where to meet the guide nor the time. The whole process was confusing.

23. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Shore Excursions Group

Thank you very much for your valuable feedback. We are truly sorry to hear about the issues you encountered during your experience with us. When you have a moment, please send additional details regarding these issues, along with the order number for your reservation, to our team at social@shoreex.com.

The corresponding team will review the information you provide and determine what resolution may be available regarding the concerns you have highlighted.

Vurdert til 5 av 5 stjerner

Easy to use

Easy to use. Good explanations.

4. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Shore Excursions Group

Thank you very much for the feedback.

Vurdert til 5 av 5 stjerner

easy to use website

29. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Shore Excursions Group

We strive to ensure that our website is easy to use. Thank you very much for your feedback.

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