I had an issue with something I purchased in April within a few hours the matter was resolved and a replacement was sent . Ada dealt with is very professionally and quickly it’s very rare to get great... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I purchased some headphones for my husband, he loves them. The quality and sound is fantastic, the price was good too. The sight was easy to navigate, the communication was excellent and delivery was... Vis mer
It’s a shame I didn’t read some of the previous reviews about the long delivery time as products are being shipped from China. As shopsta says it’s a UK company I assumed that within a week the item w... Vis mer
Selskapet har svart
Hi We received a broken reading light ,and I contacted Shopsta who dealt with getting a replacement shade straight away,which we are waiting for. Cant praise customer support enough .They gave me c... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Shopsta, we make shopping for home and electronics effortless and affordable. We carefully select high-quality products from trusted suppliers, ensuring you get the best value and reliability. Whether you’re upgrading your space or looking for the latest tech, we’ve got you covered. Need quick delivery? We've also got you covered. Check out our reviews and you'll see why people love using Shopsta!
Kontaktopplysninger
2nd Floor West Office 1, 113-116 Bute Street, CF10 5EQ, Cardiff, Storbritannia
- sales@shopsta.co.uk
- shopsta.co.uk
4,4
Enestående
367 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 93 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I filled in a return form requesting…
I filled in a return form requesting the return of an item I purchased and received no response. Also no contact details to call or email directly.
I suspect it is because they dont want to give a refund
Shocking service, I won't use this company ever again
Hedley
22. januar 2026
Svar fra Shopsta
Hi Hedley,
I've reviewed what happened and we are sorry for this. We’ve recently had a backlog in approving some return requests which caused a delay in our response.
I can see your return has now been escalated and approved, and we’ve also offered you a free return label on this occasion which is outside of our returns policy. Apologies again for the inconvenience caused.
Kind Regards,
Shopsta Team
Table lamp.
Delivered today. Smaller than I expected it to be.
However very good quality.
20. januar 2026
Somic Commando headphones
I have read the reviews and was a little worried about some of them, however after ordering a pair of somic commando headphones they arrived but had been shipped from china and everything was in Chinese which made it impossible to use. Contacted the Shopsta website over the weekend and had a reply straight away, I followed what I was asked to do and sent it back and within the 5 days the refund has been credited back to account, whilst the product was great and what I ordered I couldn’t use it due to being in a language I couldn’t use. Great service and will be using the site again
30. januar 2026
Anmeldelse skrevet uten oppfordring
Needs to be upfront about being in China
This company needs to be upfront about being in China. The delivery took a long time, two weeks plus, and when delivered it was slightly bent. The idea of returning it, ridiculous.
Following this review I was contacted by Ada from Shopsta who has resolved this problem to my full satisfaction. Great customer service.
20. januar 2026
Svar fra Shopsta
Hi Stephen,
I've reviewed what happened and we are sorry for this. Over 95% of our items on our UK store ship from within the UK, though a small number are dispatched internationally, which can affect delivery times.
We’re also sorry the item arrived slightly bent. If you’d like to return it, please reach out to our support team and we’ll review the best way to assist you. Apologies again for the inconvenience caused.
Kind Regards,
Shopsta Team
The item was faulty and returned. Very helpful
The item was faulty so returned.
Returns process followed and email confirmed acceptance saying Address and mailing info to follow. A repeat email to remind them that I had not received the information which they followed up and resent the email with returns info. Unfortunately this email went to Junk. They emailed confirming it had been sent which is how I found it in junk. Thanks you
20. januar 2026
Lovely lamp and simple easy order…
Lovely lamp and simple easy order process and delivery.
19. januar 2026
Replaced a faulty item with no fuss at…
Replaced a faulty item with no fuss at all - great customer service & after care. Would highly recommend them
19. januar 2026
I am not happy with the product as I…
I am not happy with the product as I have had 2 recharge it twice since receiving it 3 days ago. Is this wrong? I have only managed to have it alight for a maximum of between 30 and 60 minutes at a time.
18. januar 2026
Good value
My item took a while to arrive but not too long. I appreciated the free delivery code.
It came without instructions but that wasn't really a problem,it's easy to work out how to charge something.
I am actually very pleased with my rechargable battery lamp. I am using it all the time. It's very bright on full power and also has a warm light option. I think it was good value for the price I paid. Not pretty but functional and exactly right for the extra lighting that I needed.
18. januar 2026
Great value and all as expected but…
Great value and all as expected but delivery although satisfactory took slightly longer than expected. Overall very happy.
1. februar 2026
Anmeldelse skrevet uten oppfordring
Rechargable silverlamp
Just had my lamp delivered it's such good quality,I love it
30. januar 2026
Anmeldelse skrevet uten oppfordring
Excellent customer service
Got the Compact Stepper Fitness Machine with Resistance Bands. Ada was very helpful when the resistance bands were missing, sent a set straight away and issued a refund! Very good customer service, I recommend!
28. januar 2026
Anmeldelse skrevet uten oppfordring
Very smooth returns process with…
Very smooth returns process with brilliant service from Ada!
26. januar 2026
Anmeldelse skrevet uten oppfordring
Fantastic customer service
Fantastic customer service. I originally put the wrong billing address in ny order...but emailed customer services. And to my amazement. I quickly received an email back from Ada.. She dealt with my mistake, altered to the correct address and tge order was dispatched with 2 hours.
Fantastic service and so refreshing for an Internet based company
5 stars
26. januar 2026
Anmeldelse skrevet uten oppfordring
Impressive customer service
I bought my husband some headphones for Christmas which he loved, but were faulty. Excellent customer service from Ada who dealt with it brilliantly and organised a replacement which has already arrived. Impressed.
28. desember 2025
Anmeldelse skrevet uten oppfordring
I bought Oneodeo headphones and they…
I bought Oneodeo headphones and they sent me a £56 pair and charges £149 .99
Said they were £50 off!
Don’t be scammed!
Go else where!
9. desember 2025
Anmeldelse skrevet uten oppfordring
Perfect
Perfect! Only criticism is the voice in the headphone is in Chinese and I don't know how to change it but crystal clear sound with direction best headset ever
3. januar 2026
Anmeldelse skrevet uten oppfordring
Somic G760 headset
Took about a week to arrive (as expected as it came from China) and it was Xmas period. Tracked all the way. Well packaged.
Headset is great. Surround sound is perfect - I use it mainly for playing Dayz and can pin-point sounds accurately. I also use it for playing Elite Dangerous. It has great bass and frequency range. Also has a great battery life. Very happy with purchase.
19. desember 2025
Unfortunately
Unfortunately, although the email is .co.uk goods come from China and this is not stated at time of order!
19. desember 2025
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