This company is AMAZING!!!! I accidentally ordered the wrong size dress, and was having a meltdown with how stressed I was. I was so incredibly lucky and grateful to get an incredible customer servi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
This company is AMAZING!!!! I accidentally ordered the wrong size dress, and was having a meltdown with how stressed I was. I was so incredibly lucky and grateful to get an incredible customer servi... Vis mer
Selskapet har svart
The customer service was top notch! Quickly responded to my email about my suit ordered and helped with my needs. The try on option was a smooth and easy process and really helped make sure I had the... Vis mer
Selskapet har svart
I love revelry products- I’ve been a bridesmaid and a bride using revelry. The materials are great, I love the inexpensive home try ons and the variety. I am giving four stars only for shipping time-... Vis mer
Selskapet har svart
Not custom just expensive. But if they tell you it's "custom", they can charge you more, be slow on turnaround times, not allow you to return the dress, and upsell you on rush shipping because you're... Vis mer
Selskapet har svart
Revelry does wedding shopping differently, with home try-on before you buy for bridesmaid dresses, suits and separates. We offer trend-forward styles for people of every size. Our styles start at $149 with high-quality fabrics like satin, chiffon, velvet, and even floral appliqué.
8136 Industry Way, 78744, Austin, USA
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My bridesmaids got their dresses from here. They turned out beautiful and great quality. Def order ahead so it can be made and sent. Also got the men their ties and pocket squares here which was awesome bc it matched the girls’ dresses.

Svar fra Revelry
Dresses were perfect! Great quality and so beautiful!

Svar fra Revelry
Everything about Revelry is amazing! We utilized the try on process and it was simple and helped us easily decide which style will work the best! We quickly ordered right after the try on process.

Svar fra Revelry
Revelry is the best!!!! As a bride trying to find bridesmaids dresses for my girls, they made it so easy! I was drawn to their page because they have so many fun and unique bridesmaid dress! I chose the rosette color and had all my bridesmaids pick their style and material. They ordered and shipped with plenty of time before the wedding and I LOVED seeing all the dress together. The dresses are high quality and beautiful. Thank you revelry for being a part of my big day!

Svar fra Revelry
Wow!! What a wonderful experience we had with Revelry! We were able to take advantage of the try on at home to choose the perfect bridesmaid dress for my teenage daughter! The process was so simple, convenient and affordable! She chose 5 dresses to try in 2 sizes to find her perfect fit! She is so excited and looking forward to the arrival of her dress for the upcoming wedding!

Svar fra Revelry
One of my bridesmaids dresses came in and was a little too small. Revelry gave her ways she could alter the dress to fix and even offered to send extra fabric to her if needed for alterations. I had a great experience.

Svar fra Revelry
I recently had the pleasure of ordering bridesmaids' dresses, ties, and color swatches from Revelry for my upcoming wedding, and the experience was fantastic. The process began with the home try-on for the bridesmaids' dresses, and I was immediately impressed by the selection. The quality of the dresses and the variety of styles were exceptional, and I found the perfect dress that complements every body type in my bridal party.
The online ordering process was seamless and user-friendly, making it easy to select and customize options. The try-on party was a success, and Revelry was accommodating in sending the dresses in the necessary sizes for the weekend.
The color swatches arrived promptly and accurately represented the online images, which greatly assisted in finalizing our color scheme. The range of styles and colors for the bridesmaids' dresses was impressive, and seeing the shades in person was invaluable.
The quality of the dresses and ties surpassed my expectations, with luxurious fabric and impeccable craftsmanship. Customer service was attentive and efficient, quickly resolving any minor shipping or product issues that arose. It was a relief to have one less thing to worry about as a bride.
Overall, Revelry made the process of selecting and ordering wedding attire a breeze. I highly recommend them to anyone seeking stylish and high-quality options for their special day.

Svar fra Revelry
Went through them for our bridesmaids, flower girls and ties for the groomsmen! We had no issues as the customer service team does an impeccable job!

Svar fra Revelry
If I could give 0 stars I would. Revelry has the WORST customer service, they take 0 fault for everything and the fact they don’t offer returns when dresses start at $180+ is crazy. I reached out to customer service as we order 4/5 bridesmaid dress from them after comparing the 5th dress to their color swatch and surprise, the 4 dresses we ordered came out a different color from the original swatch. We reached out to get assistance ONLY to try and expedite the shipping of the 5th bridesmaids dress that now has to order because of revelrys swatch not matching the dresses they made and they refused to help until they can prove themselves in the wrong. We weren’t even asking for money off but in the sheer sense of time there is no way we can get this last dress in without them assisting in expediting shipping but they refuse and are going to take their time obviously coming up with a reason to explain why they are not at fault and leaving us without a dress. For brides not looking for more added stress to their wedding I recommend shopping elsewhere. Especially when quality does not match cost. (Check the website reviews for those! )

Svar fra Revelry
Where do I begin? The at home try on dresses are MUCH better quality than the actual dress you purchase. We ordered 9 bridesmaids dresses for my oldest daughters wedding and most of them had issues. The biggest issue was with my youngest daughters dress. It was WAY too short (even though the measurements I sent were dead on), the seam that runs down the back of the dress was crooked, the sequins shed all over the place, the side zipper was too close to the material of the dress and would get snagged when zipping up, and the solid piece under the sequins was longer than the sequins overlay! the whole dress was a disaster.
The customer service of this place is horrific. As a Manager of a luxury car dealership I wouldn't have a job if I treated paying clients as poorly as this company. They were very dismissive about the quality of the dress even though ALL of the defects were clearly shown in the photos I provided. I was simply told you can pick a "similar" replacement dress from our warehouse which will arrive in time. As I explained that ALL of the bridesmaids were the same and how stupid would it look if one had a completely different dress...they could give two sh!&$ I tried to be very pleasant, I explained that this WILL ruin my daughters wedding, and even offered to pay whatever it is I needed to pay to have another one made and express shipped. NOPE! Denied! I received a canned response via EMAIL because we all know how people hide behind their keyboards. Then to add insult to injury they offered to refund me 15% if I returned the dress. There was ZERO empathy from this company, no realistic solution offered...nothing. I couldn't even speak to a supervisor...I received this response, again via email, when I asked for a supervisor to call me: "I understand you have requested to speak to a supervisor, Any decisions regarding exchange/cancellation/etc have been made with the oversight of the manager and director, in accordance with our stated policies so we will not be escalating this issue further"
This is a horrible business! Clearly I am not the only person with this experience. I will shout from the rooftops to everyone I know to never purchase from this company, ever! Thanks for nothing Revelry!

Svar fra Revelry
My dress was not delivered. When I called, they said there is nothing they can do as I didn't purchase protection.
Funny it does not allow you to reply to your comment. And as I explained there was not enough time to order another dress which I made very clear, so I had to shop elsewhere. Your company still refused to do anything about it even after explaining that. Completely poor customer service and as I said before I will NEVER shop here again and will warn everyone.

Svar fra Revelry
I purchased the at home try on dress and it fit perfect so I purchased the dress in the same size and style. My dress came and the fit was completely different. The cup sizes were insanely larger so big that the dress caved in since my boobs could not fill out the cups. I couldn’t even fix the dress with alterations because they could not put smaller cups in they could only add more to fill in the space so it wouldn’t cave in. I did that and it still caved in. That shows you how big these cups were. I can’t believe they have an at home try on option that serves no purpose because the dress they actually send you isn’t the same fit. I’m so upset and have to have triple DDD cups on my sisters wedding day when I wear an A cup. Would never ever recommend this company since I didn’t get a full refund.

Svar fra Revelry
Their packages are easily stolen because they ship the dresses in a boutique-looking pink box. Mine was stolen and their refund/replacement policy is trash. I begged for a replacement in time for my sisters wedding and they would not even work with me. I can’t even get a replacement in time or match anyone else and they could care less. They would not even let me talk to a manager. When I requested a refund through my credit card they would not even work with them to help me out. Their turnover rate for making a dress is awful (10-15 weeks) and they just cannot produce inventory at the rate weddings require. Never buy from them. If anything is wrong with the dress they will not be able to replace it in time.
They could not replace my dress in 5 weeks. Not sure how you run a bridesmaid dress business where you are unable to plan for the inevitable. You pretend to care about women but clearly you only care about money.

Svar fra Revelry
Bridesmaid dress arrived with a stain and messed up hem. They agreed, but would do nothing to replace with the same dress. Suggested I wash a satin gown to remove the stain....

Svar fra Revelry
This company offers beautiful and extravagant dresses, but unfortunately, their customer service is not up to par. Despite being a loyal customer for almost a year and purchasing several wedding dresses, when one of my dresses got stolen, they were unwilling to assist me with the matter. I would advise others to spend their money on a business that prioritizes customer service over profit.

Svar fra Revelry
I was disappointed with my Revelry experience and attempted to leave a review on their website but it was never posted... so beware that they don't post negative reviews. A couple of things went wrong with my purchase. First, they sent my dress to the wrong address and it was very complicated trying to get it sent to me. Thankfully the person that received the dress shipped it back (already opened and crumpled up) or I wouldn't have had a dress for the wedding since it was made to order and couldn't be remade in 6 weeks. I wouldn't order anything from this company for a wedding unless it is 6 months ahead of time.
I was also disappointed with the quality of my dress, the dress they sent me to try on was in black and I never received the color swatches that I ordered. The dress in black looked good but the sage colored dress did not look the same because you could see the whole outline of the pads in the chest. It seems very difficult to sell made to order dresses when you cannot try on the dress in the color you intend to order. I had to wear a shaw throughout the wedding to hide the top of the dress. My seamstress charged me extra because the dress was made uneven at the bottom and I had to rush the alterations due to the very late delivery. Overall, I have ordered bridesmaid dresses in this price range from companies that use much better quality materials and have backup dresses in case something goes wrong.

Svar fra Revelry
Myself and another bridesmaid ordered dresses in May for a November Wedding. The maid of honor paid extra for try on service and never received her dress. Revelry stated they would be unable to make another dress in time for the wedding and asked us to reconsider the brides choice of color. I asked if my dress could be canceled due to their inability to make the dresses ordered. They said no and put my order on hold until after the wedding occurred. Still have not received my dress and the wedding is passed. We ended up ordering our dresses from Azazie and they worked perfectly. This company is a fraud and does not send the product that is purchased.
There was only one credit card dispute that ended on 7/11/23 and you did not ship my dress until after the wedding occurred 11/6/23. Had you not lost the Maid of Honor's dress and stated it could not be made again, there would have been no need to ask for a cancellation, as we chose your company for the dresses. This has been a truly terrible experience that was completely due to your companies incompetencies to deliver 2 out of the 3 dresses ordered.

Svar fra Revelry
Ordered a bridesmaid dress for my best friends wedding. The fed ex company left my package outside my apartment building instead of leaving it inside. Someone now has either stolen it or it is lost. When I called to Revelry and asked for a refund or a new delivery they said they don’t handle lost or stolen items. HHOW RIDICULOUS?!? What kind of company doesn’t give refunds for stolen or lost items when it’s not the customers fault? Company is a total scam. Now not only am I out a dress I’m out over $200.

Svar fra Revelry
I’ve spend thousands of dollars with them and they do not care one bit for their customers. I was about to place a large order for pj sets and prior to I had called in to make sure there were no promotions currently or upcoming I had been missing, they told me no that they were a new product so they wouldn’t have any promotions on them. Only to find out a week later that they ran a huge promotion on them that would have saved me $150. So they lied and I’m out hard earned money I could have easily saved. As a bride this is a huge discount needed as everyone knows how expensive weddings can be. When I contacted them asking them to apply it they declined saying they can’t apply a discount retroactively lol which is false. Don’t shop here they just want to bleed you dry and don’t care about anyone giving them business.

Svar fra Revelry
my bridesmaid dyed her hair blue 4 days before my wedding, so I had to take her out and replace her. I needed a new dress shipped overnight to make it in time. I ordered one dress in the wrong color and called to cancel. They immediately contacted the shipper and got it before it was sent out so I could be refunded and refunded me the same day. They were also keeping in touch with me through the texting option of their customer service about the correct dress getting to fedex to be sent to me! 12/10 customer service. They answered the phone right away when I called (which I feel like never happens anymore) and helped put my mind at ease that it would make it on time. Definitely saved my a** for my wedding day and I would use them all over again!!!

Svar fra Revelry
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.