I have purchased in Canada from "Awuajoe" their Fiberjacket, 50' 5/8" hose. Great product, light weight, easy rolling... It did developed a leaking issue, but the support was fast to resolve... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I liked that 1 of my 3 sprinklers lasted for 5 years.But then the nozzel blew out. The other 2 began spraying water all over from the nozzels & I had purchased them at Lowe's or online but could not... Vis mer
Purchased 10" battery operated sno joe shovel two years ago, used it sparingly due to lack of snow. Stopped working (intermittent starting/stopping) properly in the middle of the 2nd year of ownershi... Vis mer
Selskapet har svart
Customer support took a while to reach but was excellent. The lady who handles my problem spoke English well and was quick to analyse the problem. I would awad 5 stars for the support. I would only... Vis mer
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have been sent the wrong lawnmower…
Update: I have gotten a refund as of today 8/5/26 and they realized that the listing was incorrect online for the lawnmower.
I have been sent the wrong lawnmower two times and still have not heard from anyone about a refund. I want a refund. The listing online is wrong and I've been told "24-48 hours" twice now but still no refund.

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I called in with a problem and customer…
I called in with a problem and customer service took great care of me. Thank you'll so much.

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Parts not in stock
You dont have parts in stock or have nay idea when they will be in stock. Some parts required to make the unit work. This is not a good thing if you have warranty as it doesnt do any good to have warranty if you cannot get parts to make it work.

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Not that much pressure, sprays like a hose nozzle
It’s hard to make out directions how to use hose hook up. Good item if you like using electric spray instead of a spray bottle.

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Nobody followed up!
Tried to get my busted hose replaced under the 2 year warranty. Got nowhere! After leaving a negative review, someone finally got in touch. I gave them the necessary info, and they disappeared! Sent a follow-up reply to the 1st person and heard nothing back. TERRIBLE customer service!
EDIT 8/6/26: after 2 bad reviews I was finally contacted. Warranty replacement on the way. Updated from 1 star to 3 because of this.

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You send me a used replacement for my…
You send me a used replacement for my defective item! Shame on you! I am checking to see if that is against the law, since I am sure you are not supposed to send a customer product that was in someone else's home already and returned to you

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I called with a problem and they solved…
I called with a problem and they solved it immediately. No hassle, it was fast, friendly, and completed. Thank you,

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Can't get the roto tiller blade…
Can't get the roto tiller blade replacements, none in stock, I am on notice when they are available!

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I have been waiting over a month for my…
I have been waiting over a month for my gift card refund.
Where is it? When will I be receiving it? Why does it seem like there is no progress everytime I call?
Why can't you call the accounting department, have them approve my refund & send it to me immediately?
Horrible, frustrating service.

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Great customer service
Great customer service; they made it easy to get a warranty replacement and I will continue purchasing Sun Joe products as I have in the past! John

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Christian Culaba was friendly
Christian Culaba was friendly, knowledgeable and very effective in handling my concern. The product and the warranty are great and his support was exceptional.

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Problem solving customer service
I had a warranty issue in my garden hose, and Evelyn Cebe was able to provide assistance very professionally and politely. I no longer had the warranty card, only had the proof of purchase and she was still able to take care of my issue with a replacement,despite not having everything that was needed. I really appreciate your help, Evelyn. Thank you!

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Warranty Request
Speaking to Petty Manguilimotan was a great experience. She was professional and was able to take care of my warranty request.

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Made a new purchase for a pressure…
Made a new purchase for a pressure washer and a nozzle was a defective item and Christian helped with a brand new replacement unit. Thank you for taking ownership Christian!

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