Zero customer service or support. Call the number, recording that repeats and never allows you to speak to a person to get answers. Contact support, we will get back to you within three business days,... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The history or sleep stages do not work. When I go to permissions, it is grayed out and cannot change anything.
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... Vis mer
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... Vis mer
Informasjon om virksomheten
Om ResMed Shop
Skrevet av virksomheten
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
Kontaktopplysninger
9001 Spectrum Center Blvd, 92123, San Diego, USA
- (833) 968-2727
- shop.resmed.com/en-us
2,9
Middels
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick and efficient process to order…
Quick and efficient process to order and items shipped and received quickly.
28. august 2024
Quick turnaround
Quick turnaround time and they worked directly with my doctor to resolve some missing information on the written prescription.
27. august 2024
Svar fra ResMed Shop
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.
Please let us know if you have any additional comments or questions!
Product arrived and works just fine.
19. august 2024
Your entire team was engaged and helped…
Your entire team was engaged and helped me throught the process.
5. august 2024
Great customer service and great device
Once the prescription was confirmed the device was shipped immediately and arrived in a day. I’m not sure why there are concerns about the sound of the Air Mini. It didn’t bother me at all. It didn’t seem any louder than the Air Sense 11. It’s compact and much more travel friendly. I’m glad I purchased it.
5. august 2024
Simple and Uneventful
Simple and Uneventful. Customer Service guy was knowledgeable and quite helpful. Fast Shipping
12. august 2024
Service like it used to be!
The customer service rep was extremely knowledgeable and helpful. My order shipped the same day and actually arrived a day earlier than promised. I highly recommend this company.
23. august 2024
Returned AirMini no problem!
The airmini did not work out for me. I had a reaction to the humidification tablets. I called ResMed and it was absolutely no problem to send the machine back. No questions asked no problems. I was very pleased with how easy they made it. Just a note, if you think you might return a machine and you buy a package like I did make sure the two keep the tubing, headgear, etc. because needs everything needs to be returned. Do you
29. juli 2024
I get the products needed at the right…
I get the products needed at the right time!
Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time of billing. Have to wait until later typically to be able to find those. It would be nice to have a printed statement included in the packaging if that is possible.
24. juli 2024
Excellent Customer Service
Really appreciate how painless it was for me to try a different mask during my free trial. I got an airmini and my usual mask isn't available so am trying to find one that works. Thanks for helping.
9. august 2024
Travel versus Home
The process was timely. As soon as you received my prescription you acted on it and sent the CPAP within a day or two. I am going on a cruise so the travel size is perfect for my trip. I do have to say I like my regular CPAP better but for traveling this one is perfect.
7. august 2024
It was a good experience
It was a good experience. All the details were handled quickly and efficiently. Thank you
24. juli 2024
Easy to order and fairly quick delivery
2. august 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.