I absolutely love Guinea Pigs Australia! Pretty much everything my guinea pigs have comes from here: their housing, bedding, enrichment toys and treats. The quality is always amazing, orders arrive qu... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I've been a regular for a while, never had any issues with orders. I did end up having an issue with my last order, however I contacted them and within a day it was all sorted and fixed up. Couldn't p... Vis mer
Really helpful and passionate team. Thank you for getting my piggies Christmas gift here in time. They absolutely love their Ozzy cage. Super grateful for the hard work and amazing stock of Guinea Pig... Vis mer
Love ordering from GPA, their liners are just adorable & perfect for keeping my GP Home clean & bright. When I needed help with purchases (as 1st time GP owner) I was met with lovely caring, helpful... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
🐹 Unique, pigalicious products for small pets 🇦🇺 Australian owned and operated ✅ Biggest range for rabbits and guinea pigs ❤Small Family Business, support Local
Kontaktopplysninger
709B, 340 Brisbane Road, 4212, ARUNDEL, Australia
- 0411871977
- orders@guineapigsaustralia.com.au
- shop.guineapigsaustralia.com.au
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Deleviry was 10/10
Great stockist for Burgess
My bunnies love Burgess pellets and this is the only Australian shop that stocks them. Sometimes they are out of stock but Guinea Pigs Australia always responds to queries within a few days.
I ordered from you guys then you guys…
I ordered from you guys then you guys didn’t sent me the second story which cost nearly 200 and this was a preorder and waited for a long time for it and it didn’t come for months when it was meant to be shipped months ago finally got here and didn’t have it which made he quite upset it’s even though shipped now I have to wait longer and I really needed this when I weighted months for it. It caused my Guinea pig with cancer not to be able to experience it because she died days before made me very upset
Great customer service & quality Pd
There was a mix up with my order and Nic was very helpful in amending it so that I was sent my correct items. She was also very quick at getting back to my online messages :) Great customer service and always love GPA products for my piggies
Don’t answer their phone
Don’t answer their phone, kept saying it was picked up when it wasn’t, took forever to get the item.
Preorder delays
Our items were on preorder and weren’t shipped out until over a month after the website stated they would be, with no communication from the company. Once they were dispatched though, the delivery was speedy and the cage and accessories are well made and even cuter than we’d hoped.
Good quality products
Good quality products, my Guinea pig loves all his treats and toys, he is a very spoiled boy.
Product is great
Product is great, but arrival took a couple of weeks even though the items were in stock. My daughter was desperate to receive everything so she could pick up her piggies so it was a long wait!
Couldn’t be happier with the product though so would recommend ordering but factoring in a slight delay.
Responsive customer care
Personal customer care, not lost in a large automated system. Responded to my shipping enquiry and promptly remedied an issue I had when a part of my order went missing. Informative newsletters. Great Australian business to deal with. Do yourself a favour. Excellent store for you and your guinea pigs.
Long wait for delivery.
Despite item being listed as in stock and delivery dates being given, the cage I ordered took a long time to be shipped and this after twice contacting Guinea Pigs Australia to enquire about the delay. Once item was actually shipped the delivery was very prompt.
Cage and accessories
Have bought a cage and stand plus multiple blankets and other items from them. Has always been super fast delivery and perfect condition. I am very impressed with everything I have bought and my Guinea pigs love it. Customer service is also amazing quick responses. Will continue to buy from this company.
Amazing.
This cage is amazing. I had to wait a little longer then expected to get mine (preorder) but the staff were very polite and forward with emails sent about it. They were easy to communicate with and responded quickly. :)
Bunny loves the new treats
Easy to use the website and like the range of products for my bunny.
Ordered and received the treats in a timely manner.
Fast excellent service
Fast service. Items arrived before due date. Great choice of items and extremely well made. Thank you for making it easy to buy what we need for our precious Guinea pigs.
Return Customer
I have made multiple purchases from Guinea Pigs Australia and they continue to be my go-to guinea pig store! Shipping can take a while so take this into consideration when you place a order. Customer service is always good, once products are restocked they tend to sell out quickly so don't hesitate too long! Great little Aussie company providing amazing products for our piggies ❤️
Love ordering from GPA
Love ordering from GPA, their liners are just adorable & perfect for keeping my GP Home clean & bright. When I needed help with purchases (as 1st time GP owner) I was met with lovely caring, helpful assistance, even to which treats to try first. My orders have always been packed so well that they do not get damaged on transit.
Brilliant products
Brilliant products. So easy care and clean. Great communication from the team. Thank you 😊
Items are just as described
Items are just as described. I can finally get into the C&C cage and give it a good clean and making the bedding straight and tidy. Thank you.
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