Fuzzball Anmeldelser 

187
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Fuzzball was 5 star but due there suppliers not being able to get tuna and chicken they have sourced a different supplier But it’s taken me a few week to get my cat to eat the chicken be grudging... Vis mer

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Vurdert til 5 av 5 stjerner

I absolutely love Fuzzballs and so do my furry fellas Saint and Bruno! Complete whole meals resulting in empty polished plates and energetic happy cats! I think its a lovely touch to receive free gift... Vis mer

Vurdert til 5 av 5 stjerner

Nala & Luna love fuzzball! it is a little pricey yes, but the quality and nutrition is brilliant. I do use it alongside another company, partly due to the cost, but also to have different food on rota... Vis mer

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Vurdert til 5 av 5 stjerner

Highly recommend Fuzzball! The food is nutritious and my cat loves it. Although pricier than high street brands, it’s worth it. Quick delivery and excellent customer service, with queries answered pro... Vis mer

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Informasjon om virksomheten

  1. Dyrebutikk

Skrevet av virksomheten

Proper food for all catkind.


Kontaktopplysninger

4,5

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TrustScore 4.5 av 5

187 anmeldelser

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4,5

Alle anmeldelser

(187)

92 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Happy cat

Tried a few sample packs from various companies and my cat said this was his favourite! He loved the Xmas treats too :-) . Super cute packaging. Very easy to order and amend delivery dates. Perfect X

10. januar 2026
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Glad your Fuzzballer is a fan!

Vurdert til 3 av 5 stjerner

I have ordered a trial of fuzzball…

Edited 12/01/26
To update on my below review
Fuzzball came back to me and gave me access to my account online through a link. However I am still unable to sign into my account independently as the email with code doesn’t arrive until after it has expired(beyond 4 mins). (Nb hasn’t been going in spam but is just very slow) Although Fuzzball said they could make changes for me anytime if I messaged them it has put me off having a subscription. My kittens did love the food though.

I have ordered a trial of fuzzball today and have repeatedly tried to log into my account. The code sent to me each time doesn’t arrive for some time and then doesn’t work. I want to ensure my subscription isn’t starting for a few weeks to allow my cats to try the food first, as I have no confirmation of when the trial boxes will be sent . I am worried I’ve been scammed now and the website doesn’t work and I will not be able to adjust or cancel a subscription I do not want.

3. januar 2026
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Svar fra Fuzzball

Hi Anne, we're very sorry about your experience, which falls far short of our standards. It seems our replies had been going to your spam folder, and we're glad that we have now managed to solve this with you over email. Please let us know how your cats get along!

Vurdert til 5 av 5 stjerner

Start with a trial

I had the trial to start with and they loved the dry food but were a bit picky over the meat flavours, the fish no problem so on my first full order I just had fish but since then I have tried them on the chicken and they decided it was ok ! Now we are trying beef again. Very good quality and very easy to adjust the order to suit my fussy felines especially my older cat who has days of extra fussiness! Definitely worth getting the human slaves to buy fickle felines a trial .

30. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do not trust the positive reviews. And do the trial first.

A bit disastrous to be honest, my cat usually loves fishy and seafood things, but the mackrel and shrimp/squid flavours gave her the runs 😅 there was a fair bit of vomit as well. I've switched back to a competitor but I think she is a bit traumatized because she's now refusing to eat shrimp.

To be clear, she has eaten fishy and seafood products many times before.
She was seen by the vet, who concluded it was the food and to stop feeding her the product immediately.

Also, Fuzzball appealed to trustpilot to have my original negative review removed. I would absolutely not trust this business in future

29. desember 2025
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Svar fra Fuzzball

We’re sorry to hear about your experience and that your cat did not agree with the food. When introducing any new diet, it’s really important to follow the recommended transition guidelines so your beloved Fuzzball does not experience any digestive upset, particularly when moving to foods with a higher meat or fish content.

We’re glad to hear that you checked this with your vet and hope you’ve now found a suitable food option that works well for you and your cat. We did previously try to get in touch via Trustpilot so we could offer further advice and guidance, but unfortunately we didn’t hear back. Regarding your earlier negative review, it was flagged because it promoted an alternative business, which goes against Trustpilot’s terms of service.

We’re sorry that the fish flavours didn’t suit your cat, even though our mackerel recipes are among our most popular. Thank you for giving Fuzzball a try, and we do appreciate you taking the time to share your feedback.

Vurdert til 3 av 5 stjerner

The cat says it's a "no"

After reading all the other reviews I decided to give Fuzzball a try. Our cat is a notoriously fussy eater, especially of wet food; he will only lick the gravy and leave the meat. I was hoping, after reading the Fuzzball reviews that it would be different, sadly not, the meat was left! The dry food he would eat, but only when mixed with his usual brand. He won't go any where near the chicken treats, which are freeze dried and do look a bit weird. On the positive side my order was delivered promptly and the packaging is delightful. Worth a try but sadly the cat says "no" so I will be cancelling the subscription.

15. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Customer service contact issue

UPDATE: Fuzzball representative called me directly following my review. I explained the issues I came across and these wore resolved quickly and efficiently. Super friendly and put me at ease.

Received order confirmation for the trail box and a follow up email to say issue with payment and to contact customer services. Tried the email provided on my account and it keeps bouncing. No delivery ETA and my payment is still pending. Unsure how else I'm supposed to contact to resolve this. I'm going to cancel my payment for the trial box.

15. oktober 2025
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Thanks Karolina! Glad we got through to you and managed to resolve this! Apologies again for email bouncebacks. Appreciate you flagging it up so we could now fix it.

Vurdert til 5 av 5 stjerner

Proper food!!

I researched many brands for wet cat food. By far is this the best! Lots of flavours to choose from and delivery to your door. Monthly reminder if you want to change flavours. Full of goodness and each tin is the perfect amount. Looks like shredded meat. No grains etc, I know my cat is not eating rubbish and will keep her fuller for longer. Her coat is so glossy and she isn't shedding as much hair. I order a mix of flavours (chicken, chicken & duck, tuna and tuna & salmon). She loves them all. She now purrs when eating! Thanks Fuzzball team :-)

14. oktober 2025
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Thanks so much for the glowing feedback, Debbie! So glad to have another happy fuzzball and fuzzballer onboard :)

Vurdert til 5 av 5 stjerner

My cats have never been healthier or happier!

Fuzzball wet food is easily the best wet food I’ve found. It has the highest protein content out there, and the difference shows. My cats’ coats look glossier, they have steady energy, and even my fussy eater finishes every meal. It smells fresh and looks like real food, not the usual mush from other brands.

The freeze dried treats in tubes are another favorite. They’re perfect for training or just a little reward, and both of my cats go crazy for them. It’s rare to find something that gets them this excited while also being healthy.

The litter is also excellent. It clumps well, controls odor, and doesn’t scatter all over the floor. Cleaning up is so much easier now.

Fuzzballs costs a bit more than some other brands, but the quality is absolutely worth it. My cats are thriving and I’ll definitely keep buying it.

16. september 2025
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Thank you for your kind feedback, Benjamin! Please give your cats some cuddles from us :)

Vurdert til 5 av 5 stjerner

One happy Gatsby

My Cat absolutely loves this food and goes wild for it!
Highly recommend

31. august 2025
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And we love Gatsby! Thanks for the positive feedback, Lois.

Vurdert til 5 av 5 stjerner

Dotty cat

After refusing food for months, trying every brand ever, I stumbled upon Fuzzball and thought I'd try it for my cat Dotty. Firstly, the packaging is the cutest thing I have ever seen in my life, and secondly, she is obsessed. Her bowl is always licked clean, something she has never done. The food seems very high quality, with flavours I've never seen before such as squid.

Dotty also now eats the Fuzzball chicken & salmon dry food, which again she adores. I am currently using the tofu litter for the first time, I admire the environmental benefits. It is very good quality so far and Dotty seems to like it too.

I have had some brief interaction with the individual(s) who run the Instagram page, they are always very sweet and friendly, like someone you can actually converse with rather than the usual over-serious, overhwelmingly-businessy? staff representing other brands.

I cannot recommend Fuzzball enough, it has genuinely changed my cat's life and I am so happy to see her actually enjoying her food.

1. oktober 2025
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Delighted to hear Dotty's a fan! Thank you for your kind words, Kristy!!

Vurdert til 3 av 5 stjerner

Product is amazing. I LOVE the actual tins. warehouse could pack better.

First I got sent the wrong order, fair enough we are all human but did have to send it back meaning I couldn't go out for the day while waiting for it to be collected luckily I work nights. Secondly I received luckily the right amount of tins however 14/56 were wrong which isn't promising for a first order.

However the food is amazing quality and a shout out to the tins WOW can clean the tins so easily almost no wastage at the bottom all of it makes it to the bowl.

I do however feel the litter bags are a little small needed almost 2 bags to fill a sightly large litter box so don't really have enough to top it up more than a week. If I paid full price for this litter I would probably be very unimpressed with, size and price. Needs to be bigger or cheaper.

Hopefully in the future we will be able to pick them up in a shop because I am very impressed with the product just maybe not the warehouse.

27. september 2025
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Hi Charlie,

Thank you for your kind words regarding the quality of the food! We apologise for any warehouse issues we were experiencing, but we have since moved to a bigger, better, and more efficient fulfillment centre to address these concerns.

Hope to see you and your floof back one day! 😸

Best,
Leo

Vurdert til 5 av 5 stjerner

I would recommend Fuzzball to all Cat parents!

I stumbled across Fuzzball on Social Media, and because I hadn’t heard of them before I was skeptical but they offer trial package so I gave it a go. I noticed that the ‘top quality’ food I was giving my cats at the time had 15-20% less meat than Fuzzball and once I saw how much my cats loved their trial box, I straight away switched to Fuzzball.
I hope that more people learn about them as they are a still a small business but their food is great and I love their designs and style. It’s also really nice that they send personalised messages of thanks.

10. september 2025
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Thanks so much for the kind words, Hannah! Glad to have more happy Fuzzballers and Fuzzballs onboard :)

Vurdert til 5 av 5 stjerner

Amazing customer service

Amazing customer service, they’re proactive and more than happy to help with anything. The online account portal is easy to use and most importantly my 2 are obsessed with fuzzball food! I have a fussy eater with a very sensitive tummy and this is the best food for her. The vet even asked what food they were on as their coats are so shiny, couldn’t fault it!

8. september 2025
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So glad to hear your fuzzballs are fans, Josie! Thanks for your kind feedback :)

Vurdert til 5 av 5 stjerner

Great food

Great food, my cat loves it and is getting much more healthy since having Fuzzballs for the past year.
The service is also great, with regular updates and great branding details.

3. september 2024
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So happy to hear about your fuzzball's health improvements Mollie, and thanks for your generous feedback!

Vurdert til 1 av 5 stjerner

Paid for a trial box - not received, no reply

Paid for a trial box, no email confirmation, no email to notify of shipment, nothing. Cant log into account because it’s not sending a verification code to my email or phone number. Double checked and have paid for trial. Messaged them via website 5 days ago, no reply. Seems like a scam. Very pissed off.

update, contacted them a second time via website, still no reply and still unable to log in to cancel subscription, why the hell would I keep it when I didn’t even get the trial box I paid for. They have also not bothered to respond to review.

29. august 2025
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Hi Nico,
So sorry about this negative experience! As we’ve now clarified via email/phone, it seems our emails were initially arriving in your spam.
Despite this, we refunded you fully for your trial box, and sent out a free replacement box too when the original was stolen from your door, to make it up to you.
Hope this went some way in restoring your faith in us! Sending cuddles to Mew!

Vurdert til 5 av 5 stjerner

das da keine ungesunden sachen drinnen sind im katzenfutter

die kunden können ein Plan wählen und erhalten das katzenfutter immer zugeschickt das find ich sehr gut das es so welche pläne gibt , und das Futter wird aus 100 prozent echten Zutaten angeboten und das ist sehr gut für die Gesundheit der Katzen , übrigens das Futter wird immer nachhause geliefert was den aufwand für den einkauf reduziert

24. august 2025
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Thank you so much!

Vurdert til 5 av 5 stjerner

Happy cats!

Really glad we tried Fuzzball - we initially did the trial and now have a monthly subscription. Our two cats absolutely love both the chicken and the chicken & duck food. They are always excited for meal time and come running as soon as they hear the sound of a can opening 😂

I couldn’t be happier with both the quality of the food and how much our cats enjoy it. They love the treats too!

9. august 2025
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So happy to hear this - delighted to have you all on board!

Vurdert til 5 av 5 stjerner

I love the cat litter

I love the cat litter, is easy to clean and with odour eliminating, and my cat is happy because is dust free so she is not sneezing

8. juli 2025
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Delighted to have another happy Fuzzballer!

Vurdert til 3 av 5 stjerner

Tofu litter review

I have been using the tofu litter for a few months now, in combination with the catsan natural litter. I use two bags of the fuzzball tofu litter per box, and then some of the catsan. it seemed to work well as a combination as the litter being mainly tofu litter doesn't track nearly as much.
however, june was the first month i decided to go all 100% with the fuzzball litter. it has not hidden the scent nearly as well as when I did a combo. in fact, i will say this month my flat has literally been smelling entirely of cat - I scoop at least once a day and vacuum everyday. nothing in my cleaning routine has changed other than using 100% tofu litter, so it is definitely the reason for this change in smell in my flat.
I have two litter boxes, so four bags of tofu litter in total a month. For £36 a month, I would expect to have the litter be adequate enough to not add another brand just to have my house not smell of cat urine. Probably will still purchase in the future as the UK does not have many brands that do tofu litter, but I wish the price would either be lowered, the bags bigger so I didn't have to purchase 4 bags a month, or the quality to be better.

2. juli 2025
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Thank you so much for taking the time to share such a thoughtful and detailed review. It means a lot to us.

We are really glad to hear that the tofu litter has helped reduce tracking and that it worked well as part of your previous setup. We are also sorry to hear that switching fully to our litter did not meet your expectations for odour control this past month.

Your feedback is genuinely helpful. We are currently looking into improving our formula to boost scent control, and exploring options for bigger bags too.

Thanks again for your feedback!

Meow for now,
😸 Eli
Fuzzball Happiness Team

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