I am having issues between what Touch of Modern is saying and what Shipped has on file and nobody can give me an answer. This is about two other items order number O7513899575 and item is Carbon Fiber... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I am having issues between what Touch of Modern is saying and what Shipped has on file and nobody can give me an answer. This is about two other items order number O7513899575 and item is Carbon Fiber... Vis mer
Selskapet har svart
When FedEx left my package somewhere unsecured and my expensive purchase was presumably stolen, I contacted Shipped customer service since I had added Shipped Shield to my delivery. They didn’t ask me... Vis mer
Package arrived damaged. While Shipped refunded the amount of the item itself, I still paid for the taxes, shipping, international shipping, duties. Additionally, I have not been provided instruction... Vis mer
Selskapet har svart
I used Shipped’s app to request assistance to track my delayed parcel. They emailed me the next day and followed up with locating the parcel. The following day, upon its delivery when I wasn’t at h... Vis mer
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All three orders arrived heavily damaged due to the shipping not placing the fans in a shipping carton. One fan is not working due to the badly damaged boxes. FedEx left the damaged parcels at my front door as I would have refused them due to the damages during shipping. Very disappointed with my experience.

Svar fra Shipped
Shipped processed the refund extremely quickly and efficiently. However I rated only 4 stars because it would’ve been better to get what I ordered instead. Or at least been given the option to have it shipped again without having to reorder it through the supplier. Not real happy about having to wait their required 7 days either. I checked my mailbox soon after I received the delivery notification and it was not there nor did my cameras pick up anyone stealing the package. With an auto reorder or option to reorder I should also have the option to use a different courier as DHL or USPS did not deliver to the right house if they delivered it at all.
I submitted my claim with the required information and had a settlement within 24 hours. Unbelievable quick response. All businesses should be so customer friendly.
I waited to rate you it’s been over a month and no other communication. The box I received while in transit was damaged by DHL when the post office received it damaged & empty they still had to deliver it, and I received an empty and damaged package. Now Touch of modern only wants to give me $23 not the $90.30 I paid and that’s what I was advised I would receive.
Once again, an item was delivered damaged, made contact with the company, item was replaced! Simple as that!
A bottle in the original shipment was broken, and Shipped sent a replacement very quickly. The request process was direct and simple. Thank you!
I received my product damaged and I reached out to Shipped Shield after contacting the vendor. Shipped Shield promptly resolved my issue by getting me a refund..
I had a shipment that didn’t arrive. This team was quick to address the issue and, reimburse my purchase.
I placed an order with touch of modern. I never received the order when I contacted shipped a month later they asked me why I waited too late to file a claim. I told them I was in bed rest and I have medical proof I can provide of my condition. Then they ask me for proof of theft. I answer the questions. I let them know why I can't provide this proof and it's not good enough for this company. To make matters worse, they have a deadline date when you can make a claim. But they don't tell you about this date. They should put it in the email not only that But they Tell me I have to provide proof of theft on a $200 item yet when you make a claim It says that if the items are above 500, then a proof of theft is required So they are being hard on me They don't even follow their own guidelines and they tell you that you are past their claim date. But they don't even tell you what the date is. And they don't even put it in their email that they send out when you purchase insurance. I will never purchase insurance again from this company. My advice is to stay far away this company is clearly fraudulent.

Svar fra Shipped
Received my kombucha in a case, several bottles had been broken In transit. Took a few pictures in the claim & explained, had a new case sent to me within a week. Thank you, will continue to use the shipped services when available with my purchases.
No fuss replacement after theft or “missing” package eft in lobby.
Refreshing experience.
Package never delivered, instead of a refund shipped again after I asked for a refund. And now package of stuck somewhere again. No help. Out $120 in duty fees now and still out $200 for the knife

Svar fra Shipped
I made an order from Carpe, first one said delivered but I didn't get it, second got lost in transit and I'm hopping I can get it in the third attempt

Svar fra Shipped
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.