Ship Cars Ltd Anmeldelser 

285
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Second to none !!! My car was shipped from Turkey to UK, absolutely excellent service from quote to Delivery to my chosen address.. Excellent communication from the company even when I was a little c... Vis mer

Vurdert til 5 av 5 stjerner

I dealt with one member of staff in particular called Aarti when sorting my vehicle shipping. She couldn't have been more helpful, knowledgeable and just genuinely great at her job. I was kept informe... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Abharti and Sandra are amazing! So professional and on hand to help if needed. Excellent service and excellent customer service from Them both. Highly recommend booking through these ladies. 10 out o... Vis mer

Vurdert til 5 av 5 stjerner

Your staff (Nikki) went that extra mile and then some to help and guide us through a new, unfamiliar process. They were also of great assistance when we encountered unexpected problems. We also val... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Frakt av kjøretøy
  2. også i
  3. Containertjeneste
  4. Eksportør av kjøretøy
  5. Frakt- og posttjeneste
  6. Spedisjonstjenester

Skrevet av virksomheten

We are a professional, International Car & Vehicle Shipping Company based in the UK. We have a huge amount of experience in all aspects of car shipping & container shipping including Roll on/roll off services - for cars and motorbikes to heavy machiner...

Ship Cars Ltd - Car Shipping Specialists

Skrevet av virksomheten

Committed to Successfully Ship Vehicles Overseas!
We are committed to help our customers have the best experience when shipping a vehicle overseas.

Hassle Free Shipping Services

Free UK Customs Clearance on all exports from the UK

Free UK Customs Clearance on all exports from the UK
You'll never be charged customs clearance to ship your vehicle out of the UK, we guarantee a free UK customs clearance service on all vehicles being exported from the UK

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

285 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(285)

25 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Rude and Unhelpful

Rude and Unhelpful.

I've just spoken with a very rude English sounding women. I called and made an extremely polite enquiry to gain a quote and assist my Mum with shipping a car home to the East. This would be our first attempt in doing so. She asked me "who are you" and proceeded to patronize my enquiry. I would AVOID these entitled sounding sketchy dealers. It is bad enough that we Nigerians are reduced to transacting with Englishmen to ship our belongings back home. It would be helpful if they would appreciate our business and exercise professional courtesy. This may or may not be relevant but being born and bred in Chelsea perhaps my accent scared her off and she thought I was customs which would indicate that they are not a transparent company LOL. I bet she would prefer it if I had a thick Nigerian accent that she thinks she can take advantage of! We need professionals who are willing to provide transparent quotes and guide first time shipping customers.

4. januar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Ship Cars Ltd

you where not spoken to in a rude manner at all. The lady you spoke to is extremely professional and has had many wonderful reviews. You asked a very open question which did not come across as a legitimate enquiry at all. This sounded like a sales call and i wouldn't be surprised if you where a sad keyboard warrior with nothing better to do than to slate genuine businesses. Had this been a genuine enquiry, you would have been treated with respect and courtesy, however you asked where are my other customers shipping from across Europe and what cars are they shipping. This was most defintely not a genuine enquiry and i am sorry that you have nothing better to do than to be rude by leaving such a vicious attack against a member of staff who was certainly trying to find out why you where asking such open ended questions and being rude yourself to her.

Vurdert til 5 av 5 stjerner

The service by Nikki and your good …

The service by Nikki and your good selves is always on point.
Nikki is always on the other end of the line in this technological age where everything is " GO ON LINE".
KEEP UP THE GOOD WORK AND CONTINUE WITH OLD SCHOOL COMMUNICATIONS BECAUSE IT GIVES US CLIENTS CONFIDENCE TO DEAL WITH YOURSELVES
THANKS NIKKI

9. november 2021
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Svar fra Ship Cars Ltd

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Value for money!

Value for money!

Found Ship cars online - it had good reviews on trust pilot, so took the chance. Shipped a car from the UK to Zambia and they were great.

Nikki responds quickly to all queries and lets you know upfront what is required.
Thanks Nikki!

The agent in Namibia needed more following up and doubled their original quote without explanation - but hey I got the car.

4. november 2021
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Svar fra Ship Cars Ltd

Thank you for your lovely feedback. It was a pleasure to assist you and ship your vehicle for you. I have no idea why the agent in Namibia doubled your quotation. I can only apologise on their behalf.

Vurdert til 5 av 5 stjerner

Excellent service as ever

Excellent service as ever. Even during a testing time of lockdowns and isolation in a pandemic, a clear and professional service.

3. november 2021
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Svar fra Ship Cars Ltd

Thank you for your feedback. It was a pleasure even in testing times to assist you with your shipment.

Vurdert til 5 av 5 stjerner

I am very impressed about the service I…

I am very impressed about the service I received from Shipcars when shipping my vehicle. I communicated mostly with the lady called Nikki who was very professional and patient with me.
This company deserves 5 stars.
I was advised on what papers to organise eg Letter of Authority and Import Permit as well as all the relevant papers needed.
Organising the Letter of Authority and Import Permit saved me also money as I did not have to be charged by the agency for these,
I love efficiency and excellence and that is what I received.

The vehicle was shipped on the 20th of September 2021 as promised and arrived on the 14th of October 2021.
Many thanks.

22. oktober 2021
Vurdert til 5 av 5 stjerner

The company has delivered my car from…

The company has delivered my car from London, U.K. to Nicosia, Cyprus in perfect condition and at a reasonable cost. Though there were some delays at the U.K. side, the rest of the transition went smoothly. Will definitely use this service again.

15. september 2021
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Svar fra Ship Cars Ltd

Thank you for your lovely review and feedback.

Vurdert til 5 av 5 stjerner

I needed to export a vehicle to Kenya.

I needed to export a vehicle to Kenya.
The service was very good. They even collected the vehicle from the dealer, had it inspected and took it to the port for shipping. It was really convenient for me.

13. september 2021
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Svar fra Ship Cars Ltd

Thank you for your review. It was a pleasure to assist you.

Vurdert til 5 av 5 stjerner

It was my first time using ship cars…

It was my first time using ship cars ltd. The customer service I received from NIKKI. Was definitely a10. I would definitely used them again in the future. And I would recommend ship cars ltd to anyone of my colleagues. Thanks again for the lovely and friendly service 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️. Very happy customer.

5. august 2021
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Svar fra Ship Cars Ltd

Thank you for your lovely feedback. It was an absolute pleasure to assist you with your import in to the UK :)

Vurdert til 1 av 5 stjerner

Absolute awful experience from start to…

Absolute awful experience from start to finish, ship did not leave turkey until 3 days after it was supposed to, had to pay storage charges and other unknown charges to get it on the ship,nightmare not over yet even though the vehicle is back in the UK and sold,hmrc are chasing me to fill in forms as if I've imported the vehicle from turkey (it is a UK registered car) I have emailed ship cars UK to assist me with this and they haven't even replied. Never again.

30. juli 2021
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Svar fra Ship Cars Ltd

Thank you for your feedback, even though it is not a very nice one. All feedback is good for us to pass on to our team to help improve our customers experience. With regards to the ship leaving 3 days later than planned, i believe the vessel was delayed getting in to Turkey, which unfortunately is beyond our control. We are agents only and not the ship owners. HMRC are requesting you complete a C179B form to ensure that you do not get charged for VAT/Duty. I believe the form was passed on to you for you to complete as this is your vehicle or it was until you sold it. The responsibility solely lies with you as the vehicle is registered to yourself. I can only apologise if you did not receive a reply, the lady that you have been dealing with took ill and has not been in work. Her emails have not been monitored as she took ill unexpectedly.

Vurdert til 5 av 5 stjerner

It was a great a experience!

It was a great a experience doing business for the first time! It felt like dealing with people i have known for a long time, they were very kind and assisted me in making sure that the car was in the yard, ready for shipping. I will use the same company next time i buy a car again.

16. juli 2021
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Svar fra Ship Cars Ltd

Thank you for your lovely feedback, it was a pleasure to help you and we look forward to assisting you again in the future.

Vurdert til 5 av 5 stjerner

Very good service

Very good service , good communication with Nikki !! Would definitely use again

11. juli 2021
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Svar fra Ship Cars Ltd

Thank you for your lovely feedback.

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