Ship.com Anmeldelser 

420
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

After I purchased a watch processed through this site, I received multiple fraudulent charges from the site. I had to replace my credit card. Delivery was stated to be 7-10 days. 20 Days later, noth... Vis mer

Vurdert til 5 av 5 stjerner

I use Ship.com multiple times a week to mail packages to friends/family and sometimes customers. I've been using it for over 4 years and I can say the pricing is as good as other mailing programs, bu... Vis mer

Vurdert til 5 av 5 stjerner

I love using Ship.com. It’s so nice that all my orders transfer automatically because it makes purchasing and printing labels very easy. I also really appreciate the marketing features available. I us... Vis mer

Vurdert til 5 av 5 stjerner

Ship.com chat Jhoni was so extremely helpful. I asked a million questions and everyone was answered and with prompt polite customer service!

Informasjon om virksomheten

  1. Spedisjonstjenester

Skrevet av virksomheten

Ship Smarter. Grow Faster. Ship.com offers an all-in-one shipping platform just for small businesses. Easily integrates with your online store and instantly starts saving you up to 89% off on shipping costs and up to 95% of your time on your shipping process. No demo required, because you won't need it!


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

420 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(420)

21 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I've been using this shipping platform…

I've been using this shipping platform for almost 3 years now. I love the ability to connect to other platforms and have them interact with shipping details. This ability saves me so much time. Additionally, I've found the customer service to be very helpful. I've even had scenarios where they have proactively reached out to me to provide tips on saving money.

20. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

They suck they was taking money from me…

They suck they was taking money from me even after I canceled my 3 day trial period. So I’d advise you to contact them to make sure they got the cancellation because I don’t check bank statements and they’ve been charging me since May and telling me they can’t issue me a refund that’s BULLSHIT

2. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Ship.com

Svar fra Ship.com

Robert,

We've confirmed your Ship.com subscription is now canceled. Our team has reviewed your account history from May 2024 and has reached out to you directly regarding the charges you've mentioned.

For all customers: Ship.com offers a 14-day free Executive trial with no credit card required to sign up - a payment method is only needed when purchasing shipping labels. The Ship subscription trial provides full access to premium shipping features during the trial, and if you continue using Ship.com afterward, you'll automatically transition to the Executive subscription or downgrade to a Growth or Starter plan.

Ship.com believes in freedom and flexibility - you can cancel your subscription anytime with no strings attached through:

Your account settings
help@ship.com if you need assistance
Our customer support team

We appreciate you bringing your challenges in cancelling your account to our attention and helping us improve our service.

Vurdert til 5 av 5 stjerner

Ship.com treats their customers right …

When I had a missing package I was not sure what to do so I emailed Ship.com They responded to my email very quickly and explained to me who to contact (USPS) and gave me the website. The information I was given really got the ball rolling My package was located and is arriving today. I really appreciate helpful people. Thank you

23. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

s#$@ customer service huh…

Order order to order that says was claim never got shopped never got delivered call 20 minutes after order was supposed to be delivered and they just asked me if I wanted to reschedule it and then just apologized and that was it that's terrible customer service terrible in general.

29. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Ship.com

Svar fra Ship.com

Hi Angie! Would you please reach out to help@ship.com so we can resolve this? It looks like you are not in our system as a Ship.com shipper so we want to make sure that you are speaking to the right person and get this issue fixed for you as soon as possible. Thank you!

Vurdert til 5 av 5 stjerner

Efficient and time saving tool!

I've been using ship.com to ship all my online boutique orders for a few years now. I love that it's integrated with my invoicing system so that when an invoice is paid I can simply click to purchase postage and ship it. It's also really simple to give someone a custom quote for shipping if needed.

15. januar 2023
Vurdert til 5 av 5 stjerner

User Friendly and Fantastic for Everyone!

I use Ship.com multiple times a week to mail packages to friends/family and sometimes customers. I've been using it for over 4 years and I can say the pricing is as good as other mailing programs, but honestly the best part is how easy it is to use. It integrates to my invoicing system and has so many personalizable features. Truly an awesome program and I recommend it to any small-business owner!

13. januar 2023
Vurdert til 5 av 5 stjerner

Small business essential

I've been using ship.com for years to ship items to my customers. The platform is very user friendly, and the rates are great. I also like that the site makes it very easy to keep track of shipping charges for the year so that I can easily calculate the information that I need come tax time. If you are a small business owner, I highly recommend ship.com for your shipping needs.

29. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Given inaccurate information

I have been using ship.com for about 2 years. When I set up my billing I was not able to attach my bank account due to an error in their system. At that time I was advised I could add a balance (which you are required to do if you don't have your banking attached to the account) and that I could be refunded at anytime in the future that I no longer wished to use their services. I tried to get my money back and was informed that I could only be refunded for up to 6 months from the initial payment. Now I am stuck using their services until my money runs out when other companies have much lower shipping rates.
I gave 2 stars because even though I had this issues and their rates are higher than done other websites I do find the system easy to use and navigate and it connects with square.

3. januar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Ship.com

Svar fra Ship.com

Hi Alicia, My sincerest apologies for your experience with this. We can guarantee that we have the absolute lowest shipping rates available, so we would be happy to answer any questions you have on this. Please reach out to help@ship.com to resolve the issue around your account balance and linking your bank account. Happy to help!

Vurdert til 5 av 5 stjerner

I love this shipping company

I love this shipping company. They have answered so many of my questions and helped me in such a positive way. Makes it easy to run a business from home. Thank you for all that you do!!

6. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic shipping company

This shipping is the best one I've found. They make it so easy to run my business from home!
If I have a question, the live chat is amazing. There was a time I entered the incorrect weight and my customer still got their package and the difference just came out of my account on file.

22. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy to use

Easy to use, and so worth it for the discounted shipping rates. My friends always ask me to ship things for them instead of going to the post office. 😅❤️

16. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ship takes care of all my shipping…

Ship takes care of all my shipping needs. When I’m over or under they make it right and refund me when necessary! I appreciate everything this company does and it makes my customers happy as well! I love how easy the site is to use as well!

18. januar 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv