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Ship.com Anmeldelser 

420
•
TrustScore 4.5 av 5

4,4

Spedisjonstjenester
Skriv en anmeldelseBesøk nettstedet
Skriv en anmeldelse

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

After I purchased a watch processed through this site, I received multiple fraudulent charges from the site. I had to replace my credit card. Delivery was stated to be 7-10 days. 20 Days later, noth... Vis mer

Vurdert til 5 av 5 stjerner

I use Ship.com multiple times a week to mail packages to friends/family and sometimes customers. I've been using it for over 4 years and I can say the pricing is as good as other mailing programs, bu... Vis mer

Vurdert til 5 av 5 stjerner

I love using Ship.com. It’s so nice that all my orders transfer automatically because it makes purchasing and printing labels very easy. I also really appreciate the marketing features available. I us... Vis mer

Vurdert til 5 av 5 stjerner

Ship.com chat Jhoni was so extremely helpful. I asked a million questions and everyone was answered and with prompt polite customer service!

Informasjon om virksomheten

  1. Spedisjonstjenester

Skrevet av virksomheten

Ship Smarter. Grow Faster. Ship.com offers an all-in-one shipping platform just for small businesses. Easily integrates with your online store and instantly starts saving you up to 89% off on shipping costs and up to 95% of your time on your shipping process. No demo required, because you won't need it!

Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

420 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(420)

21 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Excellant Customer Service

They were easy to contact, and a customer service rep contacted me quickly. And was able to help me solve the issue quickly. Very helpful, knowledgeable and wanted to help.

5. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

quick response

Ship.com is quick to respond to my concerns. I was surprised! I asked them to refund my automatic deduction I paid because I decided just to ship on demand for my business. I had a hard time though in sending my first package. It was confusing how to put the right weight of the products I would send in the app.

14. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Verification issue

I was having issues with the verification process and I emailed support my problem was resolved really fast and I am so thankful for that as I am on a new business journey and really needed to get my items shipped out to my customers!

28. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

THIEVES

These people, shi+.com, charged my bank account $380 and NEVER shipped anything! I originally paid $50 for a pre paid shipping label and dropped my package off at USPS. The next day, I had to go pick up my package from the post office due to not enough postage paid for on my pre paid label. Not only did they NOT refund the $50, they then about a week later charged me an ADDITIONAL $380 claiming the package was delivered!!! They claim the package was delivered, post office charged them and now I owe them 380 bucks....total scammers, all they do is sell pre paid labels!!! Do NOT use and do NOT give them your bank information!!!!

23. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Ship.com

Eric,
We’re very sorry for the confusion and frustration this situation caused. The charge in question was related to a fraudulent reuse of a previously refunded USPS label, an issue that has recently affected many customers across the shipping industry.
While we understand this was outside your control, we want to make things right. We’ve already issued a shipping credit for the full amount charged and provided a complimentary 3-month Executive subscription as a gesture of goodwill.
Our team member Jhoni-Rae is continuing to assist you directly to ensure everything is resolved. We value your trust and are working hard with USPS to strengthen protections against this kind of fraud.
Thank you for your patience and for bringing this to our attention.
— The Ship.com Team

Vurdert til 1 av 5 stjerner

You have to create an account just to…

You have to create an account just to see what shipping costs will be. And after checking it out, their shipping costs are the same as ebay. They are high. They also don't offer media mail even though I was specifically looking for media mail. There are much cheaper services out there.

23. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Ship.com

Daniel, Yes, we offer a free 14 day executive trial that users need to sign up for in order to see shipping rates. Users are not required to provide credit card information to access rates and the free trial can be cancelled with no fees. If you would like to send more details to our help@ship.com about the specifics of your packages, we would be happy to offer more insights into our discounted shipping rates which are comparable, if not the same, as all industry leaders. Our software is easy to use and Ship.com offers support team members who you can speak with....

Vurdert til 1 av 5 stjerner

Mfs charged my card $30 when I have…

Mfs charged my card $30 when I have never even used their services and tryna tell me I can’t get a refund because it subscribed to there thing just by making an account.

14. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Ship.com

Connor, We've confirmed your Ship.com subscription was canceled at your request and you were refunded. I requested more information from you on what you experienced as customer support did in fact process your refund.

For all customers: Ship.com offers a 14-day free Executive trial with no credit card required to sign up - a payment method is only needed when purchasing shipping labels. The Ship subscription trial provides full access to premium shipping features during the trial, and if you continue using Ship.com afterward, you'll automatically transition to the Executive subscription or downgrade to a Growth or Starter plan. A detailed FAQ on this is provided on Ship.com under the Pricing Tab.

Ship.com believes in freedom and flexibility - you can cancel your subscription anytime with no strings attached through:

Your account settings
help@ship.com if you need assistance
Our customer support team



Vurdert til 1 av 5 stjerner

when reloading my account as I have…

when reloading my account as I have done many times before, ship.com charged my account 5 times but never credited my account. I am out $125 dollars with no shipping credits. I will be looking into switching shipping services. On top of all that the email I received from a customer service rep told me I wasn't charged even though i have a bank print out and email confirmations stating I was. She was most UNHELPFUL. Dont use ship .com if this is the service you get. I have been waiting 8 hours for a response back.

1. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Ship.com

Cheryl, I requested more information from you on what you experienced as customer support did, with your help, identify the issue you raised and made sure you were refunded. We regret the inconvenience you experienced due to a system issue which was identified and fixed.

Ship.com prides itself on providing a reliable service as you mentioned in your initial comment; we regret this issue occurred. I did request more information from you on what you experienced in full as you were refunded and the issue you experienced was resolved. We hope you will continue to use Ship.com and know that we will always work to support you. Our support team includes actual people, who work during normal business hours over a 12 hour period.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv