Shenton Group Anmeldelser 

21
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Contacted Shenton just gone 9am, they were here just gone 11am, they also called to talk through what they will be doing and find out information. So, swift and detailed call out to change the paramet... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

After sales service is excellent with issues dealt with by competent people in a timely manner, i.e. they jump on it straight away! Very reassuring with such a large investment that you have a team o... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I'm not sure if Shenton have their own engineers or are they a management company, I've never had a maintenance contract where so many sub contractors are used. Refuelling, fuel polishing, faults, cal... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The Shenton team are always happy to help with any issue, the service provision is exactly as needed, never any issues. They have a can do attitude, always happy to provide extra reports if needed an... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Generatorbutikk
  2. Leverandør av elektrisk utstyr
  3. Energiutstyr og -løsninger
  4. Teknisk konsulent
  5. Produsent
  6. Tekniske tjenester

Skrevet av virksomheten

Trusted for over 40 years by public and private organisations, we supply, install and maintain all aspects of Standby Power, Uninterruptible Power Supplies and Combined Heat & Power Systems. From feasibility and design advice, through to integration and commissioning, we provide peace of mind with a turn-key solution.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

21 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(21)

14 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Swift and thorough.

Contacted Shenton just gone 9am, they were here just gone 11am, they also called to talk through what they will be doing and find out information. So, swift and detailed call out to change the parameters on the switch gear in order to stop the gererator kicking in too often.

14. september 2026
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Svar fra Shenton Group

Thanks Pete for your reply, very happy to get that sorted for you. Always here to help!

Vurdert til 5 av 5 stjerner

Engineer on Time

Engineer on Time, Thorough Inspection with Prompt Report of Service Emailed

28. juli 2026
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Svar fra Shenton Group

Thanks Paul, we are pleased to be of service!

Vurdert til 5 av 5 stjerner

Great service!

After sales service is excellent with issues dealt with by competent people in a timely manner, i.e. they jump on it straight away!
Very reassuring with such a large investment that you have a team of experts right behind you.

7. august 2026
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Svar fra Shenton Group

Pleased to support you John! Thanks for your review!

Vurdert til 1 av 5 stjerner

Management of Sub contractors

I'm not sure if Shenton have their own engineers or are they a management company, I've never had a maintenance contract where so many sub contractors are used. Refuelling, fuel polishing, faults, call outs, remedial works all by sub contractors, I may as well go direct and save.

15. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Shenton Group

Hi James, I am sorry you have experienced this. This is not a normal situation to experience. Please can you email me nicole.wells@shentongroup.co.uk. A member of the team will be reaching out shortly to rectify this.

Vurdert til 1 av 5 stjerner

No service was done only an inspection

No service was done only an inspection, I was lead to believe the money I gave you up front was for a service, £1800 is very expensive for a inspection

1. juli 2026
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Svar fra Shenton Group

Hi Adam, I am sorry to hear you have experienced this. I will escalate this for you and get a member of our team to contact you shortly.

Vurdert til 1 av 5 stjerner

awful

charged to come out, didn't fix the problem and sent another quote to revisit.

8. juli 2026
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Svar fra Shenton Group

Hi Michael, thank you for reaching out, and I am sorry to hear you have experienced this. One of our team will be in touch shortly to rectify the issue.

Vurdert til 5 av 5 stjerner

Ex employee`s review

I worked for this company for nearly 15 years. Brilliant place to work. Happy staff, supportive and innovative management, positive mindset makes for a satisfying and progressive work experience.

6. august 2026
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Svar fra Shenton Group

Thanks for all of your hard work and dedication Mark!

Vurdert til 5 av 5 stjerner

Feedback

Always competitive and return requested quotes on time. Thank you for your continued support.

6. august 2026
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Svar fra Shenton Group

Thanks Billy, more than happy to support!

Vurdert til 5 av 5 stjerner

What do you need in case of emergency!

We had an emergency with one of our generators, and they were fantastic; they responded quickly, sorted out the issue, and clearly explained what had gone wrong.
During their regular service visit, their technician Joseph was great too. He was very knowledgeable and professional, took the time to explain what was recommended, and offered a few different options to choose from.

Shenton is a really professional and reliable company, great service every time!

Vittorio

10. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Shenton Group

Thanks so much Vittorio for sharing your experience. We are only too happy to support you!

Vurdert til 5 av 5 stjerner

“Shenton Group provide us with excellent estimating support"

“Shenton Group provide us with excellent estimating support on many projects, always returning on time or advising up-front if it’s something they can’t offer, which is invaluable.
Their professional and pro-active approach has cemented them as one of our go to providers for generator and UPS systems.”

Ian Hedges - Briggs & Forrester

28. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding Service and Exceptional…

Outstanding Service and Exceptional Equipment – Over a Decade of Excellence with Shenton Group

I have had the pleasure of working with Shenton Group for over ten years, and throughout this time, they have consistently demonstrated a standard of excellence that is truly unparalleled in the industry. As a building services consultant, I have relied on their high-performance equipment and expert support across a wide range of projects, and they have never failed to deliver.

Our relationship began with the implementation of Combined Heat and Power (CHP) units supplied by Shenton Group. These systems have proven to be exceptionally reliable, efficient, and robust—some of the best I have encountered in the market. Their technology is clearly the result of continuous innovation and deep industry knowledge. More recently, we have extended our collaboration by specifying Shenton Group’s backup generators as the standard solution for all our major projects. These systems provide critical resilience and peace of mind for our clients, particularly in sensitive or mission-critical environments.

What truly sets Shenton Group apart, however, is the calibre of their team. Their engineers are not only highly knowledgeable and technically proficient, but also incredibly approachable and responsive. Whether we require detailed technical advice during design development or urgent support on site, the Shenton team always provides prompt and practical solutions. Their customer support is second to none, and their willingness to assist—no matter the complexity or urgency of the issue—has made them an invaluable partner in our work.

I wholeheartedly recommend Shenton Group to any consultant, contractor, or end client seeking reliable power solutions and outstanding engineering support.

15. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding service in the generator world

Having suffered 16 inches of flood water throughout our retail furnishings store, we were in desperate need for power, as all had been knocked out.
Having enquired with Shenton about hiring a trailer based generator on Saturday morning, we had one installed within hours, enabling us to run 8 commetcial dehumidifiers and 7 Aquavacs without disruption.
Well done Shenton you excelled and saved us days in our drying out process, while waiting for mains to come back on.
Thankyou

6. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

O how refreshing it was to deal with a…

O how refreshing it was to deal with a company for the first time, who were professional and understanding in every way. The engineer battled the weather/traffic up from the south coast on a Friday afternoon and investigated thoroughly and resolved our generator problem !! Thank You

16. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Shenton Group

Thank you David, we are pleased to support you and get you up and running again!

Vurdert til 5 av 5 stjerner

The engineer Alex was extremely…

The engineer Alex was extremely helpful, knowledgeable, & friendly. Also happy even though it spent the entire day in the cold and rain.
The office team are also very responsive and accommodating.

24. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Professional

Ross was extremely professional, knowledge and friendly. It was a pleasure having him on site to service our generator

8. november 2022
Anmeldelse skrevet uten oppfordring

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