Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I normally give 5 stars if I have reason too. I've just gone on the site looking at my last order that I reviewed and found that they had all been removed. I had genuine reasons for returning the wh... Vis mer

Vurdert til 1 av 5 stjerner

Worst shop ever. Der schlimmste shop auf Erden. Kundenservice ist nicht ausfindig zu machen. Wahrscheinlich gibt es klar keinen. Retouren werden nir teilweise anerkannt. Bleibe nun auf einer offenen... Vis mer

Vurdert til 5 av 5 stjerner

I purchase from Shein maybe every other week when i'm looking for cute things especially on the flash sale! I don't know why there are bad review, now I do not return items I've purchased if it doesnt... Vis mer

Vurdert til 4 av 5 stjerner

I have to say that shein's clothes are really good-looking and cheap, very suitable for people with average income who want to wear their own style. Although the logistics has been waiting for a while... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

172 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

It’s good

It’s good. Products are affordable price but I would be very cautious about the quality of some. But rather than this I love shopping with them

5. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I like it

The quality of the items are not very good but they are so cheap so what do you expect?

They always have flexible return policy, and customer service has been great for me. I only used few times but I am happy with them.

3. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

They sent me a filthy parcel

They sent me a filthy parcel, wouldn't complain to the couriers, wouldn't send someone to come and collect it, and expected ME to clean the dirt myself and return it. I'm not their employee to be cleaning a dirty muddy mess for free. Awful company. No refund. No replacement. No store credit. NOTHING. Until I return the disgusting parcel. I am claiming with my bank instead

18. oktober 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

None Existant Customer Service

My first order was for hair clips, came sooner than expected and was without any problems. In my second order - 5 blouses - three were perfect, just what I expected; they fit well and looked amazing. One top I didn't like the shape or color on me and the last blouse was wat too big.
No matter how many times I go to their returns screen, fill out the reasons why I want to return - go to NEXT STEP to print and generate a return label I can't do it. All I get is a No Entry Sign - (a little round white dot with a red slash through it) and that's it. No return label, not even a return address and no useful contact information. I've done at least once a day since I got that package... 20 days ago...
Can anyone read their customer manual? Information races by so fast - there is no pause feature - I can't get anything from it. Other than the directions to go to returns and then go through these same useless steps again, and again, and again!
And, no matter what time I have called the number I found for them 1-843-473-8877 it is ALWAYS busy. I've tried 3 am. midnight, 11am, 4pm Pacific Standard times. It's beep, beep, busy!
I am concerned about my third order. May have been stupid on my part, but halfish the secon order was amazing. It's a chance, I do realise that. But if things go wron with it It will be my last order. It's expensive to pay for so many unsatisfactory items.
I consider myself a good customer. I order what I want. I pay for what I keep. I do not make a habit of returning stuff. If I have to return something it is for a good reason and it is returned in original packaging in the condition I received it. I am careful and respectful of merchandise in my care. I expect good customer service commensurate with my own conduct. I am very disappointed by this lack of customer service.

14. oktober 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Wrong size

Bought a few items from them just to try and the items did arrive but all in the incorrect size. Why was my size swapped maybe a glitch in the website ordering, ended up giving it all to my sister but can’t say I’ve used them since then. 👍👎

11. oktober 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

you must READ REVIEWS for shein

I love shein so much AS LONG AS YOU READ REVIEWS, you probably will too.

If I really like an item, I just read the review and as long as people say they liked it and it fit, I buy it. I haven’t had a problem yet and I’ve been buying from shein for three years. I WILL admit, that while buying clothing from them is okay, I would not purchase anything else. They end up giving you the wrong accessories, or one of them is broken, and it’s pretty annoying. But I’ve never had an issue with their clothes.

30. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

SCAM

NEVER RECEIVED MY PACKAGE I SPENT OVER $50 ON. CONTACTED THEM AND I ENDED UP JUST AGREEING TO WAIT LONGER FOR IT AND STILL NEVER RECEIVED IT NOR MY NEIGHBORS.

29. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

AAAAAAAHHH OHMY GOD

AAAAAAAHHH OHMY GOD shein sent me a free package to review and when i opened it FIFTEEN THOUSAND ROACHES crawled out and tried to eat all of my family, pets, and ME . i am severely angry about this and my house is infested with roaches. UUUUUUUGGGHHHHHH SHEIN IS SOOOOOOOOOOOOOOOO BAD SHEIN IS THE WORST I BET BIDEN WILL BE ANGRY ABOUT THIS AGHHHHHHHHH

23. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I love this online store

I love this online store. I have ordered for my daughter who is a size medium/9 and for myself and I am a 3x/20. The clothes are usually true to size for both of us. I get out clothes pretty fast and they are very affordable.

22. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

disappointed

I do love their clothes and it takes a very short time to be delievered! However i am truly disappointed with the fact that the big sizes do NOT match the smile sizes. I'm in between L and XL and some of the "normal" clothes don't have a L big enough so I always have to search on the big sizes, there is not even half of the same pants and the ones that are suggested similar to the smaller ones are not even close to the same or just in general very poor done a.k.a "uglier"

22. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Hit or Miss

This company is always a hit or miss. I usually get something I absolutely love, or absolutely hate. Some of the clothes are made with the worsts materials and they just aren't worth it. My packages always arrive either 10 days early, or 2 months late. I don't expect much from this company, but every so often I find a couple of absolute gems.

15. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

You never get what you ordered and what…

You never get what you ordered and what you order NEVER looks like it’s supposed too !! A scamming company !! Don’t even think that you’re going to get a refund because they are based in China and you will never see your money ever again…. You’ve been warned !!

12. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

i haven’t received my order yet and…

i haven’t received my order yet and it’s been a month since i orderd and i dont like that they didnt update me with anything if it delays or got lost
i would like a refund because i orderd a birthdaygift and other things i neeeeed.
:( :( :( :(

9. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Delivery always arrives earlier than…

Delivery always arrives earlier than the app says. Quality is better than a few months/years ago. Easy to collect points which you can use at check out. Since summer I ordered a few times from them and maybe 2-3 pieces was sent back! Overall I’m happy and will continue to order with them.

3. september 2021
Anmeldelse skrevet uten oppfordring

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