I am disgusted with a 15 cent charge for a paper bag. I am equally disgusted with the method with which it sold, you are standing there looking at a bundle of items and asked would you like a bag, I'v... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Vis mer
I Ordered online on Wednesday night, I had confirmation on Thursday morning. Later in the day I had the delivery details and my order arrived on Friday before 10am. Amazing service
Very helpful lady called Liana in the bra fitting department . Very knowledgeable in this area. Nice and approachable. Very happy with the service .
Informasjon om virksomheten
Skrevet av virksomheten
Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.
Kontaktopplysninger
New Road, Portlaoise, Co. Laois, R32 NN2P, Portlaoise, Irland
- 057 869 2300
- online@shaws.ie
- shaws.ie
Ber kundene om å skrive anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bedroom delight
I bought a duvet set and mattress topper both great quality and very fast delivery, I will definitely buy from shaws again
Staff going that extra mile
Having visited Lingerie department today,I was very happy with way the members of staff treated me. Nothing was too much trouble. Friendly and experienced ,both ladies made my visit seamless,and I bought exactly what I needed.
Visit 29/08/25
Visited Shaws in Waterford on 29/08/25. Lovely store & lovely staff. Had a tasty scone & coffee. When I needed to use the loo, I was given a code to a door on the ground floor. As soon as I opened it, the most disgusting smell nearly overwhelmed me. All the surfaces were filthy & the roll of toilet paper was stained with brown bits. I turned on my heel & left immediately. What a pity to get this small but important detail so so wrong.
Acces to the back of shaws is hard to…
Acces to the back of shaws waterford is hard to negotiate . A large BPerfect stand just inside the door is hard to get around. Being disabled, I use a mobility scooter. It’s like this store doesn’t want disabled people or parents with twin buggies. Who thought this was a good idea?

Svar fra Shaws Department Stores
Waited in a 5 HOUR QUEUE for to be told…
Waited in a 5 HOUR QUEUE for to be told I’m not qualified for a item when I was 50 in the queue when I first showed up and everyone skipped ahead , and not in the terms and conditions that you need a ticket , absolutely shit store , against policy
Very quick and helpful staff
I rang Shaws electrical Athy at 11am on Tuesday 5 August to enquire about the availability of an undercounter freezer. I spoke to Tate who informed me that the particular freezer was in stock. Not only was it in stock but it could be delivered the same day, and it was delivered by 4.30pm, and of course my old freezer was collected. Very impressed with Tate, very helpful and very pleasant to deal with.
White Sfera girls pants
White Sfera girls pants is lovely. .. scalloped edges. Very happy with it.
Online shopping is a farce.
Online shopping is a farce. Way behind their competitors with their website. Ordered and paid for trousers. Shaws confirmed my order, took payment, only to email me to say not in stock. Unorganised and unprofessional.
Fantastic service ordered and received…
Fantastic service ordered and received in a matter of days, user friendly site would totally recommend Shaw’s and definitely will order again
It was an excellent experience
It was an excellent experience. The goods arrived promptly in excellent condition.
Thank you
Good service easy to order and promptly…
Good service easy to order and promptly delivered ...very helpful that you can return to Shaws Shop for refund if not suited
I paid a visit to Shaw's in Waterford…
I paid a visit to Shaw's in Waterford today , I was served by a lovely young lady named Naimh in the underwear debt. She was more than helpful and was an expert in fitting me with my purchase.
Brenda
Wexford.

Svar fra Shaws Department Stores
Made my order on line
Made my order on line. So easy to do it. Had my order in 4 days. Very happy with my purches.

Svar fra Shaws Department Stores
Excellent customer service
I was amazed at how easily and promptly a request I had was dealt with. Thank you.

Svar fra Shaws Department Stores
Do not trust
Great IRL stores however they remove negative reviews for faulty products online

Svar fra Shaws Department Stores

Svar fra Shaws Department Stores
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