Objednal som plachtu na steny pergoly, výroba na mieru a rýchle dodanie boli dosť dôležité pre mňa, keďže som chcel mať pergolu z 2 strán ochránenú pred jesenným vetrom a zimou. Spôsob objednávky úpln... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The covers are well made, with high-quality materials and nicely finished details. We bought them in autumn but won’t be using them until winter, so I can’t comment on their performance yet. They were... Vis mer
Perfektní služba při výrobě plachet na pergolu. Vše na čem jsme se domluvili dopadlo na výbornou. Pan Mateusz Molevski mi vše vysvětlil a pomohl s realizací celého projektu. Moc děkuji.
Заказ выполнен хорошо, который просто оформили в онлайне без общения с менеджерами. Но не понравилось общение с менеджерами по уточнениям. На контакт идут вначале, но потом перестают отвечать на прост... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We are a Polish manufacturer of sun shade sails and sun sail balcony panels. We sell our products in Poland as well as in Europe. In our work we use only the highest quality materials. We offer standard ready made products available from stock and products that we create for individual orders of our customers. Why us: short deadlines, complex service, tested and durable materials, hand-crafted products, goods manufactured in Poland (not imported), full flexibility and individual approach, You are welcome to visit us and see our offer.
Kontaktopplysninger
Szczawnicka 1, 60-471, Poznan, Polen
- +48518537385
- office@shade4you.eu
- shade4you.eu
4,6
Enestående
147 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Serios, cumplidores y precio.
Encargué un pequeño toldo a medida. A pesar de ser un pedido pequeño, el precio fue más que competitivo. A los cuatro días, mi pedido había salido de fábrica y pocos días después estaba en mi casa. Excelente calidad, producto exactamente como lo había pedido, contacto continuo de la empresa para informarme. Serios, cumplidores, y precios sin competencia. Totalmente recomendables. Voy a encargar otro que no tenía previsto.
23. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Shade4you sp.zo.o.
Hola,
¡Muchas gracias por su fantástica valoración! Nos alegra enormemente saber que quedó satisfecho con su toldo hecho a medida y con todo el proceso de compra.
Es un placer saber que destacó nuestro precio competitivo, la rapidez en la fabricación y la entrega, así como la calidad del producto y la comunicación durante todo el proceso. Ese es precisamente el nivel de servicio que queremos ofrecer a todos nuestros clientes.
Nos hace especial ilusión saber que ya está pensando en realizar otro pedido. Muchas gracias por su confianza y por recomendarnos.
Le deseamos que disfrute de su toldo durante muchos años y estaremos encantados de ayudarle en su próximo proyecto.
Un cordial saludo,
El equipo de Shade4You
Be VERY careful
Be VERY careful. We chose our product and accepted UPS shipping of just under £30. We then receive an email to tell us we have to pay a further £150.88 in customs charges. No option to return the product as the product is made to measure, no help offered from the store. I did say at no point would we have paid almost £200 in delivery fees. If you are buying from the UK I wouldn't chance it. No idea as to quality of product yet, only arrived today.
3. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Shade4you sp.zo.o.
Dear Customer,
thank you for your feedback. We are sorry that the additional UK customs charges came as an unpleasant surprise.
We would like to clarify that, after Brexit, orders delivered to the UK may be subject to import VAT, customs duties and carrier handling fees. These charges are set and collected by UK customs/UPS and are not retained by Shade4You. Information about possible additional charges for UK deliveries is provided on our website before purchase.
As our products are made to measure, they are manufactured individually according to the customer’s specifications. For this reason, standard returns are not possible in the same way as for ready-made products.
We hope that, despite the delivery-related charges, the product itself will meet your expectations in terms of quality and fit. If you have any questions after installation, our customer service team remains at your disposal.
Not a good experience - no after sales
I ordered via eBay and they come from Poland which is fine (additional customs fees apply), unless you have a problem.
I ordered some canvas sun shade strips for a pergola. They arrived (after delivery was rescheduled on the day they were supposed to arrive) and are as ordered, No complaints there, however……the assembly video for the product clearly shows a mounting kit that includes hooks and expanders. I assumed this would be included in the box so when I opened and noticed hooks but no expanders I queried with them.
The response baffled me. Apparently this is an additional option (yes, actually being able to put them up is additional to the product itself). They went on to say that their description does not say that the assemble straps are included. From a customer point of view it should clearly state that they aren’t not just assume that because they don’t mention it it’s obvious. The assembly video also shows the mounting straps but again no mention of it being additional to the product.
It’s a nuisance because this stuff comes from Poland and not an easy addition because I’ll have to pay another customs fee to get what either should have been supplied in the box or should have been clear that you can’t put them up without a mounting kit.
In my view a very annoying approach. While the product is fine it’s a faff dealing with them - I get very short responses basically batting me off.
By from a UK seller is my advice, or be very specific and planned about what you are buying from them as they have no desire to quickly rectify your problem.
19. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Shade4you sp.zo.o.
Dear Customer,
Thank you for taking the time to share your feedback. We are pleased to hear that the made-to-measure shade strips themselves met your expectations.
We are sorry for the misunderstanding regarding the mounting accessories. The fixing kit is an optional accessory because many customers already have their own preferred installation hardware or use different mounting methods depending on their pergola design. For this reason, it is offered separately rather than included as standard.
We appreciate your comments regarding the product description and installation video. Feedback like yours helps us improve the clarity of our product information so that future customers can configure their orders even more easily.
Regarding deliveries to the UK, since Brexit, any additional import duties, VAT or carrier handling fees are determined by UK customs authorities and are unfortunately outside our control.
Our customer support always aims to provide accurate information and practical assistance. We regret that our communication did not meet your expectations on this occasion.
Thank you for your feedback, and we wish you many years of satisfaction with your Shade4You product.
Perfect as expected
Perfect as expected. The price is good in relation to the quality and the customer service is excellent.
Had some difficulty with payment at first, but that was solved with one email. Even when it turned out that we were missing some connecting pieces, this was quickly resolved with just one email.
We received three rolls of cables for our shade (small mounting kit), but due to the small size (2 × 2.5 m) we only needed 1.5 rolls. We kept the rest as spare.
Because we have round beams (chestnut wood), the plates with the eyes may not be easy. Then screw-eyes might be a bit more pleasant. But we still chose to keep the plates with the eyes.
1. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Shade4you sp.zo.o.
Dear Customer,
thank you very much for your detailed and positive review. We are delighted to hear that the product met your expectations and that you are satisfied with the quality, value for money, and our customer service.
It is especially rewarding to know that both the payment issue and the missing connecting pieces were resolved quickly with the help of our support team. We always do our best to provide prompt and effective assistance whenever it is needed.
Thank you as well for sharing your installation experience and practical observations regarding the mounting options. Feedback like yours is valuable and helps other customers choose the solution that best suits their project.
Thank you for your trust in Shade4You. We wish you many years of enjoyment with your shade sail and look forward to serving you again in the future.
Retractable blinds for veranda
I had a veranda built and had little budget over to have retractable roof blinds fitted. The quotes from companies local, national and overseas varied immensely. I came across this company initially on Amazon and started discussing my custom requirements with them, as the reviews I could see were positive especially about value for money. They were extremely helpful in the quotation and ordering process. I needed their help as I found their website not the easiest to navigate but it is functional and since they helped me it didn’t really matter. They delivered within a fortnight which is what they had estimated. No difficulties with import duties - it was very straight forward. The blinds arrived and I can only say I am absolutely thrilled with the quality. They are up and look beautiful.
14. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Shade4you sp.zo.o.
Dear Customer,
thank you so much for your wonderful and detailed review. We are delighted that you chose Shade4You for your veranda project and that we could help you create the retractable roof blinds you were looking for.
It is especially rewarding to hear that our team was able to assist you throughout the quotation and ordering process. We also appreciate your feedback about our website and are continuously working to make the configuration process even more intuitive.
We are thrilled that the blinds arrived on time and that you are so pleased with their quality and appearance. Knowing that they have become a beautiful addition to your veranda is the greatest compliment we could receive.
Thank you for your trust in Shade4You. We wish you many years of comfort and enjoyment under your new blinds and look forward to assisting you again with future projects.
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