Sfigure Anmeldelser 

Svar fra Sfigure

16. mars 2026

Hello,

Thank you for sharing your feedback with us.

We sincerely apologize for the delay in the delivery of your order. As you mentioned, we have recently had a 14-day holiday break, which caused some delays in processing and shipping. Additionally, the items you ordered are very popular and in high demand, which has contributed to the longer processing time than usual.

We truly appreciate your understanding and are continuously working on improving our delivery times to meet your expectations in the future.

Thank you again for your patience and support.

Svar fra Sfigure

16. mars 2026

Salve,

Grazie per aver condiviso il suo feedback con noi.

Ci scusiamo sinceramente per il ritardo nella consegna del suo ordine. Come ha giustamente osservato, abbiamo recentemente osservato una pausa festiva di 14 giorni, che ha causato alcuni ritardi nell'elaborazione e nella spedizione. Inoltre, gli articoli da lei ordinati sono molto richiesti e popolari, il che ha contribuito a tempi di elaborazione più lunghi del solito.

Apprezziamo molto la sua comprensione e ci impegniamo costantemente a migliorare i nostri tempi di consegna per soddisfare le sue aspettative in futuro.

Grazie ancora per la sua pazienza e il suo supporto.

Svar fra Sfigure

16. mars 2026

Hello,

Thank you for sharing your feedback with us.

We deeply apologize for the delay in the delivery of your order. As you mentioned, we recently had a 14-day holiday break, which caused some delays in processing and shipping. Furthermore, the items you ordered are extremely popular and in high demand, leading to longer-than-usual processing times.

We understand your concerns regarding the quality of the items, and we would like to offer you a reshipment of the items you're not satisfied with. While we do ship our items from China, we want to mention that many international customers purchase from our website, and most have reported positive experiences with the quality. Of course, we understand that everyone’s experience may differ, and we encourage you to try different styles from our collection that may better suit your preferences.

We truly appreciate your understanding, and we are working hard to improve our delivery and product offerings to meet your expectations.

Thank you again for your patience and feedback.

Svar fra Sfigure

14. mars 2026

Hello,

We sincerely apologize for the delayed shipment and understand your anxiety.

Please note that we recently had a 14-day holiday, and your product is very popular with high demand, so processing times are longer than usual.

Rest assured, we will expedite processing in the future to ensure prompt shipment.

Thank you very much for your patience and understanding; we are extremely grateful.

Svar fra Sfigure

13. mars 2026

Hello,

Thank you for your message.

We have checked your order and confirmed that three items were size M, while the Harper Emily leggings were size S. All items were shipped according to the sizes in your order.

Could you please specify which item did not fit so that we can better assist you and find the best solution?

If you have any further questions, you can also contact us directly at hello@sfigure.com.

We look forward to your reply.

Svar fra Sfigure

Oppdatert: 13. mars 2026

Hello,

Thank you for your message.

We’re sorry for the frustration you’ve experienced. To resolve this, we can reship the item(s) to you completely free of charge. You do not need to return the original items, and all shipping and related costs will be covered by us.

Please let us know if you would like to proceed, and we will arrange the replacement shipment right away.

Svar fra Sfigure

12. mars 2026

Salve,

Siamo profondamente dispiaciuti per la sua esperienza e per qualsiasi confusione possa aver causato. Il nostro obiettivo è sempre quello di fornire un servizio chiaro e soddisfacente.

A causa dell'elevata domanda di alcuni dei nostri prodotti, in alcuni casi l'elaborazione degli ordini potrebbe richiedere un po' più di tempo del previsto. Comprendiamo pienamente la sua delusione e ci scusiamo sinceramente per il ritardo e per eventuali informazioni poco chiare che potrebbe aver ricevuto in precedenza.

Il nostro team sta lavorando per migliorare la comunicazione e garantire aggiornamenti più tempestivi sugli ordini. Se lo desidera, la preghiamo di contattare nuovamente il nostro servizio clienti fornendo il numero dell'ordine, in modo che possiamo esaminare la situazione e assisterla al meglio.

Grazie per la pazienza e la comprensione.

Svar fra Sfigure

12. mars 2026

Hi,

Thank you for your feedback and for your kind words about our styles and prices. We’re glad to hear that you like our designs.

We sincerely apologize for the longer delivery time and any inconvenience caused. Due to high demand for some items, shipping may occasionally take a little longer than expected. We are continuously working with our team and logistics partners to improve delivery times.

Regarding sizing and color differences between styles, we truly appreciate you bringing this to our attention. We are constantly improving our product descriptions and sizing information to make them clearer and more consistent.

Thank you again for your valuable feedback. It helps us improve and provide a better experience for our customers.

Svar fra Sfigure

12. mars 2026

Hi,
We’re sorry to hear that the product did not meet your expectations. Customer satisfaction is very important to us.

If there is anything wrong with the item you received, please feel free to contact our support team with your order number and photos of the product. We will be happy to look into the issue and assist you with a suitable solution.

Thank you for your feedback, as it helps us continue improving our products and service.

Svar fra Sfigure

11. mars 2026

Hi，

Thank you for taking the time to share your feedback. We truly apologize for the delay in shipping and the inconvenience this has caused. We understand your frustration, especially with the delay exceeding expectations.

We want to inform you that, according to our records, your order has been marked as delivered.

Regarding the delay, we experienced a 14-day holiday shutdown and only recently resumed operations. Additionally, the item you ordered is very popular and in high demand, which has contributed to a longer processing time than usual.

We also regret that we were unable to accommodate your cancellation request at the time. We value all our customers and strive to provide the best possible service, and we genuinely apologize for not meeting your expectations in this instance.

We appreciate your patience and feedback, as it helps us improve. If there’s anything else we can do to assist, please don’t hesitate to reach out.