Service My Car Anmeldelser 

I trust my 1996 Saturn to ServiceMyCar because they are well-trained and taking care of my car and they do it in a professional manner

They are always professional and usually can get me in and out quickly. Even when I have an emergency they fix it right away or make it so it is safe till I can get it fixed.

I took my car in for a major service check and to have spongy brakes looked at. They then change the front brakes and discs which were less than a year old (Not necessary) saying that was the issue but did not check the brake system overall. I then drove the car only to loose almost all braking on my second drive, extremely dangerous. The head mechanic then lied to my face saying they checked the vehicle system, I told them to check it there and then and a whole lot of messages popped up, conveniently this was and I quote “Accidentally deleted” when I asked for the record of this as proof the next time. My car was then stuck at the service center for a month whilst the correct parts were ordered. The total this has cost me over and above the fix is car hire 2400dhs, the unnecessary original front brakes change 1500dhs, plus the inconvenience of my car loss for almost 40 days. Oh and by the way, the car had other small issues, then checked and they are still there, left unfixed only quickly cleared. Even when I complained and asked for a manager to get in touch with me nobody called. Overall this is the worst experience I have had here in Dubai in almost 20 years and to top it all off a minor discount of 200dhs was offered and nobody writing or phoning to apologize for all the mess ups along the way.

We took our car for a repair estimate for door locks and rear door spring on 27th april Tuesday till date have not received any estimate for the above issues. Spoke to a number of customer service agents and no use, they do not know when will the estimate be sent. Also they are ok if they loose customers due to their delayed response. Never will use servicemycar or recommend it to anyone

Took 8 days to service a ford explorer (not partiularly rare in these parts). Delivery promised on Tues, Weds, Thrs - eventually delivered Friday morning. Lots of parts /work required, which was a big surprise given the vehicle had just come out of a 5-year Ford service pack.

Everything that could of been done wrong went wrong. They then drop the car off not once but twice with the same problem I paid to be fixed. Would never use again!

Bad don’t have own workshop, using bad quality oil
Not safe , look for Better options