The agent helps me step by step to set up the account. She is helpful and knowledgeable with all the informations.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
The agent helps me step by step to set up the account. She is helpful and knowledgeable with all the informations.
Selskapet har svart
They have you by the balls, for sharing your personal information, email, phone number, social security number, bank information to share, then personal stuff. To top it off THEY WON'T DELETE IT, nor... Vis mer
Selskapet har svart
Mario, a customer service rep, has been helping me untangle a challenging escrow account issue. He listens carefully, responds clearly and is very prompt and efficient. His attention to detail and ab... Vis mer
Selskapet har svart
Not at all pleased by the logical concept of company. Have been charged multiple late fees, unwarranted! Can't find my payments, bill me for not being able to find my payments submitted prior to due... Vis mer
Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.
3138 E. Elwood Street, 85034, Phoenix, USA
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 89 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I was needing help explaining how my escrow statements work and the employee name Johnny was very helpful. He answered all my questions and fixed my issues. I want to work with him again.

Svar fra Servbank
Shelly was kind and very empathetic . I live serv bank it’s the best most noble company ever! Love them

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She was keeping me informed on things in the works.

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Customer Service was awesome. Solved my problem immediately very professional, friendly and helpful.

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Agent answer really quick and have the experience to listen and answer questions

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Great customer service, The person who helped me with my Mortgage information was very patient and took her time and explained to me every detail. Im extremely grateful for her support.

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The automated system was alot however when I was helped by a live agent my experience was awesome. He understood my concerns and addressed them! Over all he was knowledgeable, efficient and kind!!!

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She was knowledgeable and patient.

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Servbank has their customer service and agents task team and procedures down pat! Angelica was very courteous, professional and friendly, as well as being well versed in her knowledge base of this financial institution's rules, regulations, policies and procedures. She was extremely helpful with regards to the effects of the government shut down impacting home mortgages. Thank you Angelica and Servbank!

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I was able to get my questions answered and felt heard by the rep I spoke with

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Representatives were very knowledgeable and understanding when I explained my situation dealing with the property after the death of a family member.

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Awesome and nice as always never had one bad person from this company

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I was having trouble using a different bank to pay my bill and they helped me get going

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The kindness care and compassion and professionalism all together.

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Great customer service. Knowledgeable and answered all questions.

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Called on 10/14/25 for payoff based on more than 30 days out. Expect to be approximate due to insurance and taxes. Cannot do online as only allows you to do 30 days in advance. When called rep automatically told me can only do 30 days in advance. When I questioned and said that doesn't sound right, she said would check. Came back on the line and said it would be done and emailed to me in 3-5 business days. Have not received a response yet.

Svar fra Servbank
Friendly and informative.

Svar fra Servbank
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.