This was our families first time using the Sensible Weather system. I believe the assessment of the weather was very fair and the refund process was also very good. I am leaving 4 stars because it was... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
J avais pris l assurance météo pour un festival en plein air et il a plu des trombes pendant deux heures. J ai fait la demande sur l appli le lendemain avec mes billets et j ai été remboursé en trois... Vis mer
Have never used this service before. Was pleasantly surprised at how easy it was. Only once did I have to question a non- payment day. The error was quickly resolved. Great communication.
I have used this company in the past and recieved compensation for rain. I feel confident that you do get reimbursed for bad weather. I have also disputed an incident when I felt that I should be reim... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Sensible’s Weather Guarantee gives consumers the peace-of-mind to book outdoor activities and experiences with confidence knowing that they’ll be proactively reimbursed if the weather negatively impacts their experience.
About Sensible Weather
Skrevet av virksomheten
- Sensible Weather is the leading weather protection provider for the travel and hospitality industry, with a Weather Guarantee that proactively reimburses travelers, event-goers, golfers, and skiers each day it rains during their trip or experience. No claims, no hassle.
Kontaktopplysninger
4,4
Enestående
860 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Small price to pay for peace of mind
Reasonable price, accurate and timely weather updates, peace of mind knowing that if the weather affected my vacation, I would be compensated. I will definitely use this company again!
7. august 2026
This company is a scam
This company is a scam! We bought a cabana and the weather protection. Even though the park had to shut down the whole entire day due to bad weather they refused to refund us our money. It rained allll day!! They are quick to take your money. It’s sad to see how these big companys make all this money and easily take advantage of their customers. 10/10 I DO NOT recommend!
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sensible Weather
Hi Brittany,
We are so sorry that your recent Guarantee did not meet your expectations. Please reach out to us at support@sensibleweather.com so we can try to find a resolution or at the very least take another look at your Guarantee to verify what happened.
- The Sensible Weather Team
SCAM! DO NOT PURCHASE
Purchased their weather insurance for a cabana rental thinking if the weather was bad, I would be entitled a refund. WRONG! The weather was so bad that the park shut down for the ENTIRE day 20 minutes after opening. The waterpark advised me I would have no problem with my refund due to the weather but also for not being able to even check into the cabana.
When i reached out to Sensible Weather, they denied my refund and said it did not rain enough to honor the refund??? Um..... it literally rained ALL day but not enough to honor their refund. SCAM! NOT WORTH IT
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sensible Weather
Hello,
I am so sorry you were not happy with your recent Weather Guarantee. We don't have enough information in your review to be able to find your Guarantee or assist; please reach out to us at support@sensibleweather.com, and we'd be happy to take another look for you.
- The Sensible Weather Team
I was very grateful for the excellent…
I was very grateful for the excellent communication from Sensible Weather. We didn't need to make a claim. Would definitely do again.
7. august 2026
I loved having an option of buying the…
I loved having an option of buying the weather protection. It's hard to call the weather in the South the day before it happens, much less more than a couple weeks out. This insured that we could go to Lake Winnie or get our money back to go another time. Good job for offering it.
2. august 2026
Peace of mind
We had great weather while on vacation but it was great knowing if we didn’t we’d get a little money back to do something else
20. juli 2026
You reported on the likelihood of…
You reported on the likelihood of weather reimbursement each day and the reports were honest and simple to understand. I was very happy with the service and would use it again. Wish we had it on our disastrous trip to Puerto
Rico when it rained nearly all the time.
7. august 2026
Great feedback and timely updates
Everything was clear and easy to understand. Updates were timely but not annoying in their frequency. Felt like they were on it but not driving me crazy about it.
7. august 2026
It was great getting updates during the…
It was great getting updates during the trip about the weather
7. august 2026
Do no get if you want coverage for heat
I am not the type to ever write bad reviews… we wanted coverage before the weekend being that it was going to be a hot one. Went ahead on their website and looked through their coverage information. Clearly it states that it covers rain and excessive heat etc.
the weather met the requirements for coverage, and instead of honoring the agreement they doubled down and continued to let me know that I wasn't covered for heat, just rain (website doesn’t separate coverage it covers all) and informed me that if I wanted heat coverage I was supposed to reach out to have it changed manually through them for heat coverage, keep in mind no where else in their website does it make that distinction or clarification or specifics on what steps must be taken to get a different option for coverage nor does it provide a separate link or page for other options. I provided screen shots of proof that what they’re saying to me through email is incorrect and contradicts what their own website states. I have asked for them to show me where it states that I have to call them to change for heat but they have not responded.. do not work with these people.
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sensible Weather
Hello Stephanie,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience was frustrating.
We understand how confusing it can be when reviewing general information about Weather Guarantees on our website. While Sensible Weather offers different types of Weather Guarantees—including options for heat, rain, and snow—not every reservation includes every type of coverage. The specific Weather Guarantee purchased with your reservation was for precipitation only, which is why excessive heat was not covered in this instance.
Our team reviewed your policy and explained the coverage that was selected for your reservation. We also appreciate you pointing out that our general website information could be interpreted differently, and we've shared your feedback with our team as we continue working to make our coverage descriptions as clear as possible.
We never want our customers to feel misled, and we regret that this experience left you feeling that way. Thank you again for bringing your concerns to our attention.
- The Sensible Weather Team
Pretty much a scam
Pretty much a scam. It would have to be a tropical storm to qualify for their weather protection payout. I was dumb enough to give them money. Even when the whole day is rainy, it likely won't meet their thresholds. It would be interesting to see in general how many days per year meet the threshold, maybe a few would be my guess.
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sensible Weather
Hello Kyle,
I am so sorry that you were not happy with your recent experience. I'm not able to locate a Guarantee or contact ticket with the details provided, so I haven't been able to investigate your case to try to find a solution. Please reach out to us at support@sensibleweather.com if you'd like us to take a look. If you've reached out already, please reply to the most recent email you've received from us so we can identify your Guarantee. Thanks!
- The Sensible Weather Team
Easy to set up…
Easy to set up and I was given multiple checks throughout the day. Luckily I did not need it but Sensible Weather was a good investment
22. juli 2026
Great daily communication as to what to…
Great daily communication as to what to expect!
22. juli 2026
To always use Sensible Weather
Very quick to notify with upcoming weather that could impact the trip. Smooth experience and no issues
22. juli 2026
Communication throughout the stay was…
Communication throughout the stay was constant. Very satisfied with the service.
22. juli 2026
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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