Excellent customer service by Ruby, my problem was regarding a direct debit which was sorted out very quickly with a follow up email with helpful advice. Thank you. I have been with SEFE for gas for... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Thank you to Anna for working with us when we started to fall behind on payments. We're now back where we need to be, but without you help it would have been so much more difficult. With an inad... Vis mer
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Sam Credit Team. A big thank you for Sam for not only picking up an issue that she could've pass along but being prompt on same day replies and also being thorough and honest with what can be done.... Vis mer
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I have been working closely with Debbie Worrall for the past year. She has gone above and beyond to ensure we received our refund, and helped me clear down and consolidate across numerous accounts. Th... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Here at SEFE Energy, we supply gas, electricity and green energy to a huge range of businesses, big and small. Businesses run on energy. Not just gas and electricity, but human energy. The kind that isn’t satisfied until a problem is solved or a service improved. That’s what drives us at SEFE Energy, and keeps us always reaching for better. We’re constantly finding new ways to improve our service and make things simpler, so you can get on with running your business. We’re the home of positive energy, offering creative solutions to your business energy problems.
Kontaktopplysninger
SEFE Energy 5th Floor, 8 First Street, Manchester, M15 4RP , M15 4RP , Manchester, Storbritannia
- marketing@sefe-energy.com
- sefe-energy.co.uk
4,6
Enestående
363 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Kandra was very helpfull
20. februar 2026
Svar fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Terrible company
Terrible company - been trying to sort bills out for months and months. I have removed meters and they continue to charge standing time despite being sent all evidence. Also charging commercial tariffs on residential properties.
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra SEFE Energy
Thank you for taking the time to provide us with your feedback. We're sorry to hear that you're not pleased with our service. To help resolve this issue we need more details from you. Please email your name, account or MPRN/MPAN number and contact number to complaints@sefe-energy.com and we’ll get right onto it. Kind Regards, Luke.
professional staff handling my problem
19. februar 2026
Svar fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
excellent customer service
13. januar 2026
Svar fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Friendly and efficient dealing with my…
Friendly and efficient dealing with my query. Very thorough and knowledgeable.
16. februar 2026
Svar fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Good Customer service
Customer service were very helpful and made the process quick and easy and were able to help.
3. februar 2026
Svar fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Really helpful thank you
30. januar 2026
Svar fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Joy was super lovely and patient with…
Joy was super lovely and patient with me. Solved my billing problem. Thank you Joy!
29. januar 2026
Svar fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Svar fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Extremely happy with the handling of my…
Extremely happy with the handling of my call and the engineer who attended, Dean Poole from Network Gas was fantastic.
Thank you
9. januar 2026
Svar fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Call well handled and request completed…
Call well handled and request completed with efficiency
6. januar 2026
Svar fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
GOOD QUICK AND PROFESSIONAL
5. januar 2026
Svar fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Svar fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Excellent customer service
19. desember 2025
Svar fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Luke
Wonderful customer service we are a…
Wonderful customer service we are a school and they helped us with efficiency and assurance.
10. desember 2025
Svar fra SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Anna Yates in credit control is…
Anna Yates in credit control is absolutely amazing and has been a great help in ensuring that all of our accounts are in order. When we had a problem with our gas meter readings, Anna was on hand to fix it. thank you
8. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Svar fra SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Helpful and Concise
Spoke to a lady called Joy and she was very helpful and answered all my queries efficiently
3. desember 2025
Svar fra SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
I have been in contact with Samaira…
I have been in contact with Samaira regarding my account for some time, and she has always been extremely helpful, patient, and professional. She made sure all my queries were resolved, including successfully closing my account after the final payment. Her communication was clear and she kept me updated throughout the process. I really appreciate her excellent support and customer care. Thank you, Samaira.
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Helpful staff resolvd issue
The error on the invoice was resolved with one phone call and replacement invoice was recieved immediately
27. november 2025
Svar fra SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.