Seeek Anmeldelser 

181
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Über eine Dealplattform bin ich auf dieses Angebot und diesen Anbieter gestoßen. 3GB/Monat für 0,00€ mit einer langen Warteschlage, welche man für 6€ überspringen konnte. Dies hat bei mir etwas län... Vis mer

Vurdert til 1 av 5 stjerner

Nach Bezahlung keine Leistung erhalten. Nach Zahlung der Gebühr zum Überspringen der Warteschlange ("Skip the Queue") steht weiterhin nach mehr als einem Monat dieselbe Info, dass die eSim in max. 7... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Die E-Sim hat sich zu Beginn einfach installieren lassen und hat nach einigem Warten dann auch funktioniert. Doch einen Monat später hat sie plötzlich aufgehört zu funktionieren, jegliche Anfrage an d... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

eSIM ließ sich nicht aktivieren (jetzt über mehrere Monate), Supportanfragen werden einfach wegignoriert. Natürlich habe ich für die eSIM auch bezahlt um priorisiert zu werden. In meinen Augen ist See... Vis mer

Informasjon om virksomheten

  1. Teleselskap

Skrevet av virksomheten

The FREE Mobile Network.


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

181 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(181)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Seeek in Canada

I have used Seeek for a while with their free 3GB monthly service. It is my backup plan, so I do not have high expectations. When the eSIM was activated, everything worked well. Once the eSIM expired after 7 days, it was not automatically renewed, so I contacted the support to get a new eSIM. It took some time to get this done, but the turnaround time is improving. Hopefully, the eSIM will get automatically renewed going forward.

26. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Customer support is inconsistent but mostly helpful

I bought the NADA sim card queue skip for €6 and it worked fine for a week and then the sim card stopped working (no service), so I contacted the support and Connor (supposedly the founder of Seeek) provided me with a new sim card, which also stopped working after a few days. I haven’t heard back from them since (it’s been three weeks and I’ve messaged them at least once a week).

Can’t recommend, I’ll try to get my money back.

UPDATE 13 MAY:
The support has finally replaced my esim and everything seems to work (for now). I will update the review once I know that it works for good. The new dashboard looks nice; it seems like they are actually trying to improve their service.

25. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til Seeek

Svar fra Seeek

Hi,
Thank you for the feedback and we are sorry our service didn't live up to your expectations. As with any technology sometimes things can be faulty and when that happens we do troubleshoot or reset/reissue eSIMs to people.

Vurdert til 1 av 5 stjerner

No answer to support request

No answer to support request via Email for 2.5 weeks. Support page on homepage not accessible. Was offline for 2.5 weeks in foreign country. No recommendation for now.

25. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til Seeek

Svar fra Seeek

Hi Jan,
Thanks for the review - sorry our email support is lacking. This is something we are working on

Vurdert til 1 av 5 stjerner

Service went down on april 8th and was…

Service went down on april 8th and was never restored. Tried to contact them daily since and no answer. i believe over 2 weeks waiting is overly patient, even if the team is small!! Im still 2 weeks out of service. Cant recommend at this time. Spend your money wisely, regardless of the amount.

Update: The team NEVER got back to me

7. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til Seeek

Svar fra Seeek

Hi Sebastien,
Thank you for leaving us a review, I'm sorry it has taken a long time for our support team to get in contact with you. Our team is small yes, but it makes it increasingly harder for us to answer chats in a timely manner when people open multiple - this helps create an unnecessary backlog of chats that we then have to work through as well.

Vurdert til 5 av 5 stjerner

Top offer

Even though the service is currently very busy and you may have to wait a little longer for an answer, the service is professional, competent, reliable and always friendly.

24. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Positive experience

Definitely some growing pains but they have been receptive in any issues I’ve faced. Special shout out to Nicole for helping me with my sim being stuck in SOS

24. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very nice and quick help.

Very nice and quick help.
I have had the e-SIM in operation for about 2 weeks. After the validity expired automatically, it was not automatically renewed by the system. A nice request to support - I was helped quickly.
I will definitely recommend SEEEK.

24. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Works as advertised

Works as advertised. Fast Connection and in addition a very friendly customer service :)

Havent yet tried it in a foreign country. But i already used it at home.

24. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good service😘

Support usually responds within 2 - 3 days. You should not forget that this is still a free mobile phone service. So stay calm and be nice to the support, then they will be nice to you.

24. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

As advertised!

It took a few days to issue my free eSIM but they responded quickly in the chat. Nice to have real humans and not a bot. Service works as advertised. 5G in Switzerland with Sunrise and Salt.

23. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Geld bezahlt für eine Woche Internet

Geld bezahlt, eine Woche Internet und dann nix mehr und nicht mal mehr keine Antwort, das ist reine Abzocke.

4. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til Seeek

Svar fra Seeek

Hi,
As you can understand our support team is small and we try to answer people as quickly as possible!

Vurdert til 5 av 5 stjerner

Amazing Backup Carrier solution

I‘m using the seeek eSIM now for 2 weeks and got it for my trip abroad.

Having two carriers is pretty awesome: on the one hand I already had situations at home, where “my own” regular carrier had no strong signal and the seeek eSIM saved me. On the other hand I can be online abroad without WiFi and without any expensive add on of my regular carrier.

Great concept and working as it should!

21. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Small Start-Up but overall very good experience!

I always have a great support when I'm in touch with Nicole, she is very friendly and always provide me a huge help.
And on the top of that, very good communication and follow up.
Really an excellent experience, keep it up!
Many thx

19. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

free data all over the world not available anymore

Update June 2024:
I have to reduce my rating from April to 1 star. Customer Service is not reacting anymore. eSIM is not working since begin of May after 2 times reset and new eSIM. Last time it worked for 1 week.

Review April 2024:
After some problems like a slow webpage and issues with the eSIM it worked in the end.

And the customer service is really good and helped out with all my problems. Sometimes the response is slow but they will react.
Most problems caused for sure by the amount of new users.

Also, 3GB for free in a lot of countries all over the world what more you need.

19. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The support team is small but very nice

The support team is small but very nice and trying their best! So, answers can take a while, but they always solved my problems!
BTW: Fast internet connection with the esim, at least for my area ;)

19. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great carrier with outstanding support

There were quite a few obstacles, to get the eSIM, due to a few different problems that all came together in the timeframe of my order (new website, problems with the payment provider to skip the queue, ...), which can be somewhat excused due to the fact, that this is a new and relatively small company.
What makes it 5 stars for me was the support and service they provided, which resolved all of these problems and shortly provided me with my eSIM. Kaleena, the support agent, with whom I had the pleasure with, was super helpful and nice.
The SIM also works as expected, was easy to set up and provides me with fast internet.

12. april 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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