I'm a property manager. I had to store a residents property for 30 days. The resident had the storage space transfered in his name. I asked the manager of this store to give me something in writing... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Service is just average. Facility is clean, and kept up well. Annual increases are substantial at 10% or more since ownership has changed. Tough to make changes or complain with a full storage. Local... Vis mer
Selskapet har svart
I have had several units at the E. Ponce de Leon location in Decatur, GA since June 2021...each unit's monthly rate increased approximately 15% every 3-6 months. I understand that the units are rented... Vis mer
I’ve stored at several locations and each one is crawling with bugs and rats. Other people will bring in their roach infested furniture and leave it to allow the critters to be free. The company only... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Founded in 1988, SecurCare Self Storage, Inc. is a privately-owned company based in Lone Tree, Colorado. We currently operate over 200 storage facilities in 13 states, with more opening all the time. By offering a variety of self storage units in several sizes, as well as having the most requested features like climate controlled storage units, fenced perimeters and security measures, we are constantly working to fulfill our mission: to satisfy all of our tenants’ storage needs. Please allow us to take you on a tour of our storage facilities, and see what we see…the ideal place for all of your storage needs.
Kontaktopplysninger
2,5
Under middels
9k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer service was excellent!!
18. november 2020
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
My storage was located on 61st and…
My storage was located on 61st and Garnett. I had a wonderful experience whole time I was there. Joanna is such a sweetheart and she made me feel welcome everytime
18. november 2020
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
The property manager Kristina is very…
The property manager Kristina is very rude and she does not help or try to help her loyal customers who are needing help doing a pandemic. I paid my storage faithfully for 8 months straight since I moved to TEXAS when the pandemic started. They told me if I ever needed help to reach out to them and they would HELP not put a LOCK on my storage when I only owe $20. DO NOT rent here if you're smart because they change policy all the time and you're not aware of it until you're in that situation and then they're rude about it. RUN! RUN RUN!
***Storage location right near DEL TACO off NW Expressway..
***UPDATE:** 20 minutes after posting this review. The same property manager KRISTINAor CRISTINA called me back to only tell me that they were now going to TERMINATE my agreement with them and I needed to get everything out the unit in 5 days.. WOW! I will be contacting a lawyer to see about my rights so no worries! Just one more issue with them DURING A PANDEMIC. Again, you NEVER know when you will fall on hard times and if you do, YOU DONT WANT TO LEASE FROM THIS LOCATION
18. november 2020
Svar fra SecurCare Self Storage
Hello Jalisha, we are sorry to hear that you have fallen on hard times during the pandemic. It is our policy to contact our customers before they fall delinquent on their units so as to avoid late fees and a lock being placed on their unit. We are sorry to hear that this situation befell you, and we will continue to look for ways to help our customers avoid this situation in the future.
My storage was broken into
My storage was broken into . Come to find out that unit has had it broken into multiple times . Should have know considering the wall to my unit was caved in . SMH
18. november 2020
Svar fra SecurCare Self Storage
Hello Jorden, we are sorry to hear that your unit suffered a break-in and that this seems to have occurred multiple times. We always seek to provide a secure location for our customer's belongings. We appreciate your feedback so we can take steps to improve here.
Helpful staff.
18. november 2020
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
It was decent for the price
It was decent for the price. Need to protect against bugs.
18. november 2020
Svar fra SecurCare Self Storage
We appreciate your feedback, and will continue to improve based upon it. Please let us know if there if there is anything further, and we hope to see you again!
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Excellent facilities
Excellent facilities, reasonable prices and extremely helpful staff.
18. november 2020
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Great customer service!
Great customer service!! I enjoyed the storage facility all around!
18. november 2020
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
The unit was clean and secure
The unit was clean and secure. Customer service was great too 😃!!!
18. november 2020
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Courtesy
Courtesy, knowledgeable, friendly, welcoming, this experience was easy when the move was stressful up to that point. Nice
18. november 2020
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Great customer service and very…
Great customer service and very understanding individuals during hard times. Location worked with me and was hasty when moving out as well it was a great experience.
18. november 2020
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
A great experience all around
A great experience all around. Very pleased and will use them again.
18. november 2020
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Angie is always fantastic!
18. november 2020
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Great place and very friendly staff
18. november 2020
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
I’ve only had them for least then a…
I’ve only had them for least then a month, but I’m very happy with them! It’s a very clean place.
18. november 2020
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Climate-Controlled Unit
I had a climate-controlled unit. It was supposed to be clean when I got it, but it was not. There was some broken glass in there that I had to clean up before I moved in. After that, the unit was great. My belongings stayed safe. Be prepared to pay extra fees for a lock and insurance, as well as yearly price increases.
16. november 2020
Svar fra SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
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