I'm a property manager. I had to store a residents property for 30 days. The resident had the storage space transfered in his name. I asked the manager of this store to give me something in writing... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Service is just average. Facility is clean, and kept up well. Annual increases are substantial at 10% or more since ownership has changed. Tough to make changes or complain with a full storage. Local... Vis mer
Selskapet har svart
I have had several units at the E. Ponce de Leon location in Decatur, GA since June 2021...each unit's monthly rate increased approximately 15% every 3-6 months. I understand that the units are rented... Vis mer
I’ve stored at several locations and each one is crawling with bugs and rats. Other people will bring in their roach infested furniture and leave it to allow the critters to be free. The company only... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Founded in 1988, SecurCare Self Storage, Inc. is a privately-owned company based in Lone Tree, Colorado. We currently operate over 200 storage facilities in 13 states, with more opening all the time. By offering a variety of self storage units in several sizes, as well as having the most requested features like climate controlled storage units, fenced perimeters and security measures, we are constantly working to fulfill our mission: to satisfy all of our tenants’ storage needs. Please allow us to take you on a tour of our storage facilities, and see what we see…the ideal place for all of your storage needs.
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great Service!
The buildings and doors could use a pressure wash and a coat of paint, but I feel confident the items I have in the care of the facility are safe and secure. The manager could not be nicer and she is willing to go the extra mile. She does her job with a smile and courteous interaction. That goes a long way. I had the pleasure of meeting one of her young sons. He was very respectful and a nice young man. I see that “the apple doesn’t fall far from the tree”. It is a pleasant experience working with you. Great job!

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I had a good experience dealing on the…
I had a good experience dealing on the phone when I set the storage up and when I closed my account. The reason for the low rating was the quality of the unit itself. The rubber seal on the door was dry rotted and falling apart and one of the items I had on the floor was wet from what looked to be water getting under the side of the unit. The unit was ok for what I needed at the time, but I am not sure I would use it for a longer period of time.

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50% off
I referred my daughter to use SecurCare in Westfield and did not get 50% off

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Review
The service was fine. The facility always clean. The only complaint I have is that I had only made 2 payments and then received notice that my bill would be INCREASED by $10. That is a very poor way to conduct business. Knowing that I had JUST moved my things in.

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Good experience
Good experience. Exactly what I expected. Lady in the front is friendly and helped with my billing situation promptly. I would recommend to use their facilities

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The representative for the facility I…
The representative for the facility I rented was phenanomal. So professional and met our needs even when we had to add a second one so quickly. You’re fortunate to have such a good employee.

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We have worked with Samantha for over 2…
We have worked with Samantha for over 2 years while we had storage at SecuCare. She’s wonderful, responsive, courteous and always professional.

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I HAVE OTHER UNITS
I HAVE OTHER UNITS, AND THE PRICES OF UNITS HAVE GONE BEYOND MY ABILITY TO AFFORD COST. THIS LOCATION HAS GONE DOWNHILL SINCE FIRE IN ONE SECTION. IF YOU CHECK, I WAS IN THAT UNIT OVER 30 YEARS.
I HAVE FOUND ANOTHER COMPANY WITH LOWER COST!
IF I DON'T GET COST RELIEF, I WILL MOVE OUT OF MORE UNITS.
SINCERELY
THOMAS J GEGG

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The rental space was very clean and no…
The rental space was very clean and no water leaks or bugs. I would rent space from here again.

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Will use again!!!
The reservation was so easy, prices are great and the manager was so awesome. You have to enter a code to get in AND out of the gates which is nice. Unit was clean and in superb condition. Premises are very well maintained. I will use them again for storage needs in the future!

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We utilized your facility to store our…
We utilized your facility to store our RV for several years. Over those years the space rent continued to rise while the location continued to become a driving nightmare. Way too much cross traffic due to all the small business' along the entrance. Also, leaving the facility w/the RV we had to run to the box to enter our code and do the same coming back to exit. While doing so, many vehicles would enter once the gate opened without entering a code, no safety there! The straw however, was your messed up billing threatening a lien prior to the rent being due. Then the automated phone system was ridiculous, never an answer from a person, hold for the next available representative, hang up and your call will be returned in the order in which it was received...Really! Never a return call. Just had enough.

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We combined two units into a much…
We combined two units into a much larger one and the staff at the Carver Road facility were great to us. They helped us in every way and made our transition very easy.

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I'm happy with the staff and unit they…
I'm happy with the staff and unit they are very kind n prices are fair

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Office personnel was Great but not…
Office personnel was Great but not getting a refund really sucks!!!!!!!

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