SeaWorld Anmeldelser 195

This place is the definition of animal abuse I would like to say that the tanks of the animals in this place are so small half the animals probably could move .

We have just returned from Orlando and whilst there we had a spare day so decided to go to Seaworld we spent over $900 for 4 adults and 2 children. It was the worst day of the holiday and not worth wasting $900 on.
Everytime we went to go on a ride we looked at the queue time, but when we joined the queues we would move a short distance and then stop then after 30/40 minutes waiting with no announcements (depending on which ride it was) one of us would go back to the entrance and ask why the queue wasn’t moving or why no announcements were being put out regarding the wait only to get sorry I don’t know or just a shrug of the shoulders.one ride called the ice breaker had a wait time of 20 minutes, but there was no one at the entrance checking people going through the Quick queue. We went through the General queue only to find it took40 minutes to get to the ride because we noticed the same people kept coming through the Quick queue because of no one checking them. When we got to the ride we were told our granddaughter couldn’t go on it as she wasn’t tall enough we complained about no one at the entrance to tell us this and about people queue jumping, but once again they didn’t seem interested. This happen to several other families.
Both male and female toilets in the park were filthy, most of the urinals were out of order. The toilet cubicles in both male and female were disgusting or broken.
We walked across the boardwalk to get to the other side of the park on several occasions the 1st time was around 11am as we crossed there was two big piles of vomit I complained to 3 members of staff during the day about this and even when we left the park they were still there by then they were really dried out. All day we would see a ride working then go and get in the that queue only to find it stopped working. The only rides we were able to get on was the Ice Breaker and the water ride.
I wrote a complaint to Seaworld only to get a generic reply from them. I then replied to them telling the they hadn’t addressed any of the issues I’d previously put to them to which I got another email back from Seaquest saying.
Dear Phillip,
Thank you for contacting United Parks and Resorts®. I am sorry to read about your disappointing experience during your recent visit. I only wish you would have stopped by Guest Services on the day of visit to have your concerns addressed immediately.
Once again, we sorry for the overall inconvenience.

We did complain at Guest Services and got sorry but due to the volume of people and it being the summer holidays we sometimes experience issues within the park.
I said it was Easter break not summer. That still doesn’t explain the lack of staff, why the rides kept breaking down, no announcements, and lack of hygiene. But we were still not getting any results from them not even when I asked foe some of our money back.
We didn’t go there to see poor animals being exploited we went for the rides, I am sorry to say but the sooner this place closes down the better it’s a blot on the Orlando name and it doesn’t come close to any of the other parks.
DON’T WASTE YOUR TIME OR MONEY ON GOING THERE

I feel disgusted knowing people do this to animals, they need to be free not in a prison for you to enjoy. Hope you feel bad about yourself if you ever visit this place be Ashamed

Never going here again, my parents paid around 1000 dollars for our tickets so we could ride the rides, but it did not end up so well, after we rode 2 rides, we got on one more, but that one closed mid way and we had to get off early, and then we went to a river ride, but right when we were about to get there, it broke down and we had to leave the line, and then our quick pass didn't work on a water boat ride because it was not the right one, which is stupid because sea world didn't say we needed a different quick pass for those rides, so we waited in the main line, and it kept breaking down, and coming back up, and people were stuck when they were on the ride in the sun, and after 2 hours of waiting, we have to leave that ride because it was "broken". Once we got out, ONLY ONE RIDE IN THE ENTIRE PARK WAS OPEN, I KID YOU NOT. We went to go complain, and guess what, they treated us like idiots, they kept saying the rides worked all day, which was bullshit, and even some of the workers were laughing at us when we complained. And sadly, a father and daughter were next to us also doing the same thing, and the father took her daughter to san atonio sea world ALL THE WAY FROM KANSAS. They kept saying it was too "windy" but i didn't feel a damn thing. SO WE GOT SCAMMED 1000 DOLLARS CAUSE OF THE DAM IDIOTS WHO WORK THERE. If they had to close most of the rides down, they should have just closed the park for that day if it was "too windy". Might seem like a friendly theme park who "cares" for their animals and their guests, but no, they could give a dam about us and the animals, they just care about their money.

Great and fun animal shows, cool roller coasters and rides, and fun Christmas events for kids and adults year-round. The Christmas events are excellent, with extraordinary real Christmas music, dynamic light shows, and fun ice skating presentations.

Terrible that animals are treated like this. How can you look at this as human. You have to have no humanity left to accept that a (animal) child is seprated from their mother and family and find that entertaining! Emberassing!

Wow the neglect. These animals should be in the wild,
They are unfairly treated and the aggression you see from the animals it’s so sad

Einfach nur Tierquälerei.
All diese Tiere gehören in die Meere und nicht in Freizeitparks.

Very disappointed with SeaWorld Orlando services. I ordered 3 months in advance the Dinner with Orcas lunch package. I have an autist grandson and he is crazy about sea animals. He was more excited with this experience than with the park itself. We travelled from South America so he could be close to this giant animals.
When the scheduled time arrived (12:30) we approached the place. It was completely abandoned, no one inside, no sign. When talked to a Sea World employee, he had no idea what happened. Called someone and we were told it was canceled. No information, cost refund or not even a sign informing it. I was told I need to go to guest service to request the refund. More than 40 minutes waiting on a queue. Family totally disappointed and I still had to loose time waiting on a queue because their totally lack of respect with customer. Very sad experience! My grandson very disappointed!

Artgerecht ist nur die Freiheit!

I visited SeaWorld today with my family, 1 hour into being there I went to a rollercoaster called Maka. I had a staff member chase after me in the queue to say I had to put my bag in the locker or I can’t ride. I explained to him I need my bag which he rudely interrupted me and said I can’t ride and he’ll take me upto his manager. I said that is fine, in the lift upto the rollercoaster floor where his manager was he then goes away then comes back and says my manager will be with you in 10 minutes, after waiting 20 minutes no manager came to me so I decided to try find a locker as my children had joined the queue for the ride. At the locker I see another member of staff which I explained I need my bag as it contains medical belongings to which he advised I can keep my bag with me. When I get back to the ride the manager and her colleagues are all discussing and pointing at me laughing. When I get on the ride I was approached by another member of staff called Andy who told me to watch my attitude. Anyway I ignore it as I wanted my children to enjoy the day and proceed to ride. When the ride had finished Andy approached me again to say I cannot come back to the ride again. At this point my blood is boiling so I go to Guest services to express my concerns. Not very helpful & advised me staff from Moka had called to say I was being aggressive. The manager from guest services gave me a fast track pass to go back to the ride which we did. Then after another ride we was followed by another staff member. 5 minutes later security approached us to asked what had happened, which I explained and asked them to check cctv. They didn’t do this but agreed the staff was right and escorted me and my family out the park. I’ve took recordings and photographs and will be taking this further. I feel imitated and harassed. What an experience after travelling so far to the USA! Avoid at all costs!

Das ist einfach nur ganz große Tierquälerei. Schaut euch Blackfish an, oder Robert Marc Lehmann. Meeressäuger gehören NICHT in Gefangenschaft.
Unterstützt das nicht und informiert euch vorher.

Just returned to the UK 28th October 2024, spending 31 days in Orlando. Sea World after all the video's about treatment of their animal's declined, but now appearing to be concentrating on roller coasters and rides. Pipeline coater is I think the best. BUT ONE CONCERN IS THEY HAVE GONE CASHLESS YOU HAVE TO USE A CREDIT CARD OR BANK CARD. THEY THEN ADD 5% TO ANY PAYMENT YOU MAKE FOR USING A CARD. You could not make it up.

My hubby and I went on SeaWorld cruise for lunch and thoroughly enjoyed ourselves!! Lovely buffet lunch and met 2 lovely ladies from England ❤️

Our cruise captain Steve was really lovely to talk to , Tessa one of the staff was delightful, everything was perfect.

Stayed overnight and went to Japanese restaurant and was served by Mary who was very nice, friendly and very informative and thorough.

Had beautiful breakfast .

Fully recommend the services from SeaWorld resort and cruise .

Will do it again❤️❤️❤️

Like many other reviews on here, I visited the park on the 26th of September.
Yes it was known that a hurricane was going to have weather impacts on Orlando. Yes SeaWorld still chose to open the park this day. Yes SeaWorld chose not to give any warning that they might need to close. Yes SeaWorld refused to be flexible with their dining package requirements. Yes the park had to close due to weather. Yes I understand and respect this – yes I want to be safe.
I live internationally and I am not able to return to the park on another date.
NO I am NOT seeking a refund for my park ticket, Yes SeaWorld cannot control the weather, Yes I would prefer to be safe. NO I am not willing to pay for a dining package that was NEVER used, that was UNABLE to be used (because the park was closed).
Guest "services" is horrendous to deal with. Upon exiting the park, we were VERY CLEARLY advised, that a refund for the dining wouldn't be an issue, because we are unable to return.
Well.. It's been several weeks, there has been several emails. There has been a VERY lengthy and expensive INTERNATIONAL phone call - all of which have resulted in no compensation & no referral to a complaints line or management. Flat out refused to provide details for a Customer Service Manager (phone or email), refused to transfer my call and refused to advise of how to pursue this further.
I’ve not even mentioned, nor am I complaining about the fact that even during our short two hour visit, the park rides were mostly closed (I think only one was open), the shows that were listed on the app were not running and the park was like a ghost town. All I am requesting, is a refund for the dining package that we were prohibited from using.
Side note- never buy the dining package, as water isn’t included and costs a FORTUNE to purchase, in addition to everything else.
SeaWorld is a joke, don’t bother. Go to every and any other theme park in Orlando.

Guckt euch Mark Robert lehmann an,was er über sea worl und wale in gefangenschaft erzählt. solltet ihr vielleicht angucken,bevor ihr diese tierquäler unterstützt. Der Film blackfish ist auch zu empfehlen.

We visited on September 30th and they had a Halloween celebration in Sea World. There were employees dressed as monsters that kept up pestering us at some of the park areas. This was very annoying as they came too close to us and kept yelling and hovering, making us feel very uncomfortable.
We are an old couple and it was not easy evading them.

Visited 26th of September.
Yes there was a hurricane that day , but seaworld was open as normal ( or so we thought) we decided to brave it and not waste our holiday .
It was very quiet ,a ghost town really .
we soon realised only Manta was working. The staff kept saying they couldn’t open rides as it’s unsafe due to the hurricane, But it’s apparently ok to let visits ride manta ?? and still testing the penguin ride but it was never to open that day .
The app said queue times was 5 minutes but then wasn’t open .one staff member confirmed they were short staffed .
At 2pm another shop worker told us sea world was closing and we can get a refund.
To be forced out of customer service and given a card with a number on to call and claim our refund .
we flew home on the 28th so wasn’t intending to attempt again.
We are now fighting with seaworld as they are refusing to refund us as we still went to the park.
We paid over $300 to walked round the shops and see a seal .
Will not be returning to this robbing park ! staff are rude . avoid!!
Soon to take your money and never put anything in writing, very sneaky !

Family of 5 and 1 child smaller than 54 inches. She couldn’t go in most of the rides so we asked for parents swap 3 times one of the staff told us to get a ticket, when trying to get the supposed ticket we were told there was not such a thing and that we had to go back to the beginning of the queue. As a result we could not enjoy some rides . Not sufficient we got stuck in a ride and were delayed to pick up our bags from the locker when we met a relly grumpy employee called Evans who said I will let you ( my husband) out of courtesy go, and you lot have to stay here.
While standing there I copped a barrage of abuse from this Evans person. That we were not supposed to be there, etc. when I said you could be more polite I was threat with security and then police ( as his own words “the police works for us”). On my kids life that was out of the blue… I said you could ask if we need help instead of blocking us from getting our backpack… he turned and said I don’t have to do anything the park is close. And I could call security right now and have you thrown out. Literally.
I am appalled with this park.
I spent my childhood in Florida and OMG never seen something like it!

One star for the coasters and one for the wait times. The only reason this park isn't bankrupt yet is because they try to scam you with their overpriced food and the lockers. You have to BUY a locker for 3 dollars per 2 hours or 12 dollars for a day (you still have to pay extra to get it out if you leave it closed for over 2 hour). Also the drinking fountains weren't working on a HOT day.

One of the staff members at 13:30 at the sesame street toilets at the 10th of September was really rude towards my boyfriend because he was waiting for me outside the restrooms, instead of asking nicely to wait somewhere else, she was really rude and onprofessional. We didn't had the energy to go to guest service to mention this. So i'll leave this here, tho i don't think they even care.

At least I can inform the rest of you that are in doubt wether to go here or not.