Scudo Anmeldelser 206

Sam sorted my query out quickly and efficiently.The company customer service is excellent.Thanks again to Sam you made this great experience.

Had an issue with an order placed in September, after a few emails back and for with Jess she has sorted it for me. Very helpful, as always. :-)

Absolutely amazing customer service received from Chloe recently when ringing, she went above and beyond to help me find spare parts needed, best customer service I’ve had in a long time! Amazing! Credit to your company!! Thank you 🙏🏽

I bought a Wetrooms screen and discovered a chip in it. Unfortunately we had to install it anyway because the plumber was booked and we had guests arriving. I’m sure a refund or replacement would have been given if it wasn’t installed. However, a chip in the screen should never have been there in the first place and a quality control should have been conducted in the factory. It wasn’t done by the courier or ourselves because it was in the middle of the panel. Disappointing.

The team are Scudo are fantastic and we love dealing with them.

Special thanks go to Chloe, Shaun, Neil & Paul.

Not forgetting Ben & Ed too!

We love you.

I received excellent support from Jess at Scudo, who managed to help me source the replacement parts I required for my shower. Very friendly and understanding, Jess spoke with her technical team, came up with a fix and got the parts sent out.

Had a damaged delivery, Jess advised a Credit will be raised, no fuss.

Great help from Jess in customer service. very helpfully and resolved my issue efficiently . Thanks Jess

Excellent customer service, Thanks to Jess for fast friendly resolution to a faulty tap.

Quick response and hope to get the parts very soon. Thanks.

Genuine lifetime guarantee when shower component failed

Disappointed to receive a delivery with a damaged radiator! However, Sam at Harrison Bathrooms Leeds, dealt with the situation with aplomb. Within 2 days a new radiator was delivered. Totally professional and efficient!

Hi
Jess has been really helpful on a replacement faulty tap, quick response on any issue, credit to your company

I had a problem with my Scudo shower, the diverter valve has failed a couple of times now, Sam from the team has sorted it out for me. Appreciate the know how

Jess was extremely responsive and helpful. The team have replaced an item for me that they weren't required to.

Excellent customer service,
Quick response to emails,
Parts delivered within a couple if day.
Can’t thank Sam enough for all your help

We bought a vanity unit which showed signs of deterioration after only a year. Harrison Bathrooms offered a replacement immediately with no arguing, and have organised for it to be shipped already - a really satisfying and helpful response

Had a faulty shower less than 12 months old emailed about the fault and Jess very professionally dealt with my issue with myself and my retailer. New shower unit being sent out directly.

Evelyn

Great after-sales customer service. Very quick to respond and prompt delivery!