Really lovely phone case and very easy to design with an accurate preview made before ordering. Delivered quickly and is a good quality and sturdiness especially for the price. Just to bear in mind th... Vis mer
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I get so anxious ordering photos now, as I have had so many issues with poor quality websites. This company however, went above and beyond. The finished product is beautiful, lighting is excellent and... Vis mer
Very fast delivery. Product was packaged securely and is of excellent quality. Absolutely delighted with the photo on slate, will definitely use again. Thanks.
Absolutely blown away at the speed of service, delivery and quality of item. Delivered less than 24 hrs after purchase. Honestly did not think the slate image of our late dog would be so good. It's th... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At scottsy.com we offer a wide range of made to order mobile phone cases and stunning photo gifts, arriving at your door within days of your order being placed.
Kontaktopplysninger
Maes Y Llan, LL34 6RY, Penmaenmawr, Storbritannia
- support@scottsy.com
- scottsy.com
4,7
Enestående
170 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Can’t recommend enough
Amazing service!
Affordable prices with free delivery.
Clear imaging
Branded packaging.
Personalised item was dispatched a couple hours after the order was placed!
31. januar 2025
Anmeldelse skrevet uten oppfordring
Excellent quality
Excellent quality, bought a phone case for a samsung s21 5g, it's excellent, I bought one for my mother in law for her birthday and will probably order one for my mum for mother's day, cant fault the quality at all.
2. januar 2025
Anmeldelse skrevet uten oppfordring
AMAZING
I brought this for my partner to give his step dad, i can honestly say I was blown away by the quality! I'm glad I took what I thought was a risk. It really wasn't, the quality is amazing. The slate has a good weight to it and the pictures were perfectly clear and glossy. Honestly really impressed, he will love it thank you.
13. desember 2024
Anmeldelse skrevet uten oppfordring
Fantastic quality personalised photo phone case, quick delivery
Ordered a personalised photo phone case for Samsung A21s (not many services cater for this model of phone) for £12.99. Both partner and myself never expected the quality case that we received! The photo was crystal clear, the case was fantastic quality! This is for a Christmas gift for the mother-in-law and we are both over the moon with the quality and delivery time. So much so my mum now wants one....so just ordered another!
Cannot recommend highly enough! Thank you Scottsy!
11. desember 2024
Anmeldelse skrevet uten oppfordring
This company are INCREDIBLE so royal…
This company are INCREDIBLE so royal mail lost my daughters present for her father it was delivered to the wrong address it would of meant nothing to anybody else except my daughter and her poorly father.
So we've been in a right state.
Today 1 arrives so I messaged this scottsy and said it's arrived for the reply to say this was a replacement we sent out yesterday. We are eternally grateful and this is where I'm getting all my slate and prints done now. Not only that the quality is AMAZING!!! thankyou so so so so much x
14. desember 2024
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Outstanding Products!
I recently purchased 15x15 slate photos, and I am absolutely blown away by the quality. The picture clarity on the slate is simply outstanding, with vibrant colors and sharp details that truly bring the images to life. The natural slate texture adds a unique and elegant touch, making them perfect for displaying cherished memories. Whether you’re looking for a special gift or a statement piece for your home, I would absolutely recommend these slate photos. They exceeded my expectations in every way!
11. desember 2024
Anmeldelse skrevet uten oppfordring
A lovely mobile phone cover
I ordered a personalised mobile phone cover for my husband as a gift for Christmas. The finished product is really lovely and I'm very pleased with it. The photos came out very clear and delivery was very quick too. Thank you for a great service all round. 👍😁
18. november 2024
Anmeldelse skrevet uten oppfordring
Order five times from this company
Order five times from this company, no issue with the first 3 but last week received a photo slate, great quality photo but chunk missing of the corner, I did receive a replacement free of charge a few days later. Ordered another photo slate on Monday, received today again a corner chunk missing. I was asked to send it back which I refused, don't see why I should pay postage, then I was told I would get a refund after them saying its the post man( orders gone to different addresses) and then saying the print isn't damaged, I did not say the print is damaged. They said they will no longer take orders of me , bear in mind I've spent over 100 on this company. How can this item be in perfect condition when there is a chunk missing on left top corner. Is there anyway I can upload photos on here
28. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra scottsy.com
Thank you for your feedback. We’re glad to hear that the print quality met your expectations, as we take great pride in ensuring every product is produced to the highest standard.
While we issued a refund as a gesture of goodwill despite the item being in good condition, we were disappointed to receive a 1-star review. We always strive to resolve any issues promptly and fairly, and we regret that our efforts did not meet your satisfaction.
As a business, we must ensure mutual fairness, and due to repeated concerns, we have made the decision to respectfully decline further orders. We appreciate your understanding and thank you for your previous support.
Brilliant product
Brilliant product, really clear and bright photos and it came very quickly, very impressed!!
31. oktober 2024
Anmeldelse skrevet uten oppfordring
Great Value & Excellent Customer Service
Excellent customer service. Really quick delivery & very responsive when I had a query post order.
Product is lovely & great value for money. A perfect gift to mark a special memory ❤️
30. oktober 2024
Anmeldelse skrevet uten oppfordring
5* service and great product
Ordered one of the slate photos for a Christmas gift,amazing quality when arrived but noticed I had spelt one of the names wrong 🤦♂️ completely my mistake but contacted the seller and they were able to offer me 20% off my next order as a good will gesture. Was able to re order a new one this time with the correct spelling. Customer service was perfect,dispatch time was prompt and overall a great product. Would definitely use again 👍🏻
23. oktober 2024
Anmeldelse skrevet uten oppfordring
First time I’ve used this Site I was…
First time I’ve used this Site I was very hesitant.
Today I received my item, A Slate with my Photo uploaded on it
WOW!! how amazing it is the photo is so clear the Slate is beautiful and so heavy.
Thank you very much 😍
I will definitely be using this Site again
2. september 2024
Anmeldelse skrevet uten oppfordring
Good quality but stops wireless charging
Phone case looks very nice, quality is very good and picture has come up in excellent quality. Ordered on 2nd class tracked and arrived on time.
Just disappointed that the phone no longer charges wirelessly as the case must be too thick or made from a material that interferes.
3. august 2024
Anmeldelse skrevet uten oppfordring
Excellent quality photo gifts
Ordered phone case as present and quick delivery and photo is excellent quality. Beautiful case. Excellent customer service as wrong item delivered first which was my fault and messaged them on site at 9pm and got answer within mins and resolved it in under 20mins and got correct one a few days later. So impressed order a new phone case for myself. Highly recommend
20. juli 2024
Anmeldelse skrevet uten oppfordring
Fantastic service from this company
Fantastic service from this company! Order placed Saturday evening and personalised item arrived early on Wednesday. The quality of the photos is superb on the phone case and the case itself is good quality. Thanks/Diolch!
3. juli 2024
Anmeldelse skrevet uten oppfordring
Super personalised phone case very…
Super personalised phone case very clear pics came well packaged very happy will recommend
24. mai 2024
Anmeldelse skrevet uten oppfordring
I ordered a phone case from these…
I ordered a phone case from these people which I received they have not covered the whole phone case with my picture that I uploaded they will not refund me or take the order back so I will never order from them again
25. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra scottsy.com
Hi Ayeshia,
As we mentioned in conversations, as the item is personalised, it is unfortunately non refundable or returnable, unless the item is damaged or defective.
On our site, you create your own items by uploading photos, scaling and positioning them as you’d like, and are shown a preview of what your finished item will look like, 3 times before you check out. You have moved your image from the default position, and moved it to the bottom of the case, rather than the middle.
The item you received was exactly as shown on the 3 previews, which you had created, it is not damaged or defective, and is covered in your photos so is unable to be returned or refunded.
We’re sorry you’re not happy, but as the item you received is the exact same as you had ordered, and were shown 3 times before checkout, we are not able to refund this item. If the item differed in any way to the preview you created, or was damaged or defective, a full refund would have been processed, no problem at all.
Many thanks
Good quality case.
I needed a new case, and having just lost my dog, wanted a photo case. Found this company and decided to try one them. Easy to order/upload on the website. I paid for tracked delivery. Ordered over the weekend, arrived on Wednesday. I can't fault it. Good quality, feels sturdy. Phone fits nice and snug. I would definitely recommend and I will use again.
14. januar 2024
Anmeldelse skrevet uten oppfordring
Not a happy customer!
Order hasn't been received. My emails are going un answered. Do not use this company! 29/12 I have received an email and been refunded which I appreciate but would have liked to receive the gift I ordered my dad.
9. desember 2023
Anmeldelse skrevet uten oppfordring
DO NOT ORDER!
DO NOT ORDER!!
Order doesn’t even arrive on time never mind at all!
Refund doesn’t even get processed
Don’t ever reply to emails
STAY CLEAR!!
19. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra scottsy.com
Hi Neeve,
Sorry to hear your order hasn’t arrived. Our free standard delivery has a delivery aim of 4-5 working days, although it has been considerably longer than this due to the busy period. We use Royal Mail for the standard delivery, and it’s all over the news how snowed under they are with standard mail. We do offer express, fully tracked services, for a very small fee, which we advise are used if items are required by a set date.
As we mentioned in our reply emails to you, the reason our replies were taking considerably longer than usual is due to all of your emails arriving in our junk/spam folder. If this persists, we’d advise you liaise with your hosting provider who will be able to help resolve this for you.
In relation to your refund, it was processed yesterday, and is powered by Stripe. Refunds take the same processing time as a typical card transaction, so this will show in your account tomorrow or Thursday for you,
If we can help with anything else, please let us know.
Thank you.
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