SaunaKits.com Anmeldelser 511

Our experience was 6/5. From sales to delivery. Communication at every point was spot on. We received our 3 man Lugano Sauna and put it together with great ease (some pieces are heavier than others but with 2 able people, no problem!). We used it for the first time today (we needed to wait for electrician to install a designated line). We never used a sauna that did not have steam, we purchased the infrared option and really love it! Takes about 15 minutes to reach 145 degrees in our cold garage with outside temp in the high 30s. The Bluetooth speakers are clear and so easy to pair with our phone. So thrilled with our purchase and highly recommend Nordica; their customer service was excellent!!!! Chris was our sales agent- Thank you, Chris!

Great experience very informative phone call. Ease of purchase and necessary information

Michael was very knowledgeable and helpful in completion of my sauna purchase!

Handled purchase and everything over text and email. All questions answered. Made it easy so far.

Working with everyone was amazing. They were knowledgeable about the saunas and were able to guide me to the best sauna that met my needs. I can't wait for the sauna to arrive.

Very well built product. And pretty easy to assemble. I am very happy with my sauna.

Every part of my phone contact excellent as every question was answered with true professionalism and gave me the confidence to order without hesitation-thank you !!!

As advertised, quick and secure shipping.

Delivery guy was great

The entire team at Nordica are professional and very helpful. They quickly assist to resolve concerns and questions. Krizza was especially helpful!

Good morning 🌞 everyone
How a great day 😊

Nordic’s customer service has been outstanding. I was using my FSA funds for the sauna and customer service responded quickly and with a very friendly attitude to my many many questions, in both text and email. Special shout out to Karizza, Eric and Matthew.

Everything is incredible, easy to assemble and it feels amazing. Quality wood and great design, it gets real hot at 135 which is enough for a sauna like this. Price is right on point for the quality. From ordering with Eric P to shipping and setup and using. Greatest service possible.

Once I figured out my Sauna was traveling by train to PA from CA, the stops made much more sense. The shipper was super helpful, and the driver was outstanding!

The Sauna itself war perfect. One note for those who are purchasing a 3+ person Sauna, the front panel with glass is quite heavy. You are going to need more than a husband and wife to lift it and hold it in place.

Once the unboxed parts were pre-positioned where we wanted it set up, it took 30mins to set it completely up! Lovely!

I appreciated that the team reached out multiple ways, and was able to communicate in my best mode (text). Also, Matthew was great providing details on differences with the heaters and providing me quotes that we were able to review.

Left a message...They called me right back. Got the info that I needed and placed my order!

Eric P. Was incredible and the service is top notch. Buying my second sauna today.

The knowledge and helpfulness of the people, John Adams, the sales manager was nothing short of amazing in helping us figure out the best option. Their products are amazing, they sell quality products period!

Customer Service is good, John helped me know what I wanted