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Sarahandstone Anmeldelser 

1 046
•
TrustScore 5 av 5

4,8

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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The bag is absolutely beautiful, came quickly and very well packaged and was so reasonably priced for such a lovely bag. What I love most about it, is the fact that as it is both rattan and black leat... Vis mer

Vurdert til 5 av 5 stjerner

I received my bags in a few days they were better than expected. Quality and workmanship is of a high standard. This is my second order and will be definitely ordering again

Vurdert til 5 av 5 stjerner

Item arrived to US within 2 weeks with excellent communication and tracking. Very happy with the quality and design. It’s small and lightweight for everyday use as I don’t need to carry much! Highl... Vis mer

Vurdert til 4 av 5 stjerner

Very happy with my Marina bag, its a good size for holiday and everyday use. My only criticism (a very small one) is that there isn't a zipped internal pocket. There is an open pocket inside, but ta... Vis mer

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 33 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(1 046)

715 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

The bag is lovely

The bag is lovely. Bought the cream one last year and use all the time
Ordered the raspberry colour this time. Colour and quality great

14. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

In the Bag

This is the third item I have purchased as gifts, two for my girlfriend and one for my sister. Your handbags are stylish and well made. Thank you!

15. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Arrived on time

Arrived on time. Beautifully packaged. A very nice touch was a fragrance sachet in each bag.
Would definitely order again. I think they are well made and value for money. A very happy customer.

12. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Perfect order

Very easy to order and it completely wrapped ,no damage could be done to it . Beautiful bag am really happy with it .

13. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Which one shall I keep?

Bought 3 bags. Two are supposed to be gifts but I'm reluctant to give them away. Love all 3.
Delivery was a bit slow but the products are great.

14. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I had ordered the wrong colour bag .

I had ordered the wrong colour bag .
Emailed and asked if i could change the colour .
Has they hadn.t replied within a couple of hrs i re ordered the bag in the right colour .
Once they saw my email they cancelled the original order and sent me a refund . All within 24hrs .
You could track were the item was at every point and arrived within afew days .
Amazing service and a great bag .
Thank you ..great team .

3. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

The quality of the ‘Diva’ bag is absolutely atrocious

The quality of the ‘Diva’ bag is absolutely atrocious. The face is wonky, the black wool has gaps on one ‘eye’. Cotton protruding from ‘pearls’ and the mouth is terrible. I would too embarrassed to use it and will be returning. Not as shown in pictures, very amateurish, looks like a child has done the face. Delivery was good though.

UPDATE Speedy response from company and apology and replacement being shipped to me.

FURTHER UPDATE Replacement bag arrived as promised, but again it is of poor quality, a pearl is missing from one side and has not fallen off in transit as it’s not even in the bag and one of the eyes doesn’t have enough coverage of wool. I have now requested a refund, it certainly isn’t worth £49.95, although I purchased @ sale price of £29.95, I would not have paid £5 for it, very bad quality control. AVOID.

Further Update: Speedy response to my complaint and refund initiated. Will say there customer service is 5*, only wish the bag had been.

8. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This bag is plastic it's not been…

This bag is plastic it's not been handsewn it's degusting I don't know where other people got them from but it's dreadful I paid thirty pounds for a plastic cheap bag it's not good it's plastic inside too with a cheap zip I would like answers to this please I'm really disappointed

23. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Sarahandstone

Hi,

We're genuinely sorry to hear that your bag didn't meet your expectations. This is certainly not the experience we want any of our customers to have.

Sarah & Stone is committed to creating thoughtfully designed bags using carefully selected materials, including recycled fibres and vegan materials where appropriate, as part of our commitment to more sustainable, slow fashion. Many of our woven bags are handcrafted, while others incorporate recycled and durable materials to improve longevity and everyday practicality. We always aim to describe the materials used on each individual product as accurately as possible.

We'd really like the opportunity to investigate this further, as we'd like to understand exactly which bag you received and whether there has been any issue with your order. If you could please contact us with your order number or email address at info@sarahandstone.com, we'll look into this straight away and work with you to find a suitable resolution.

Thank you for bringing this to our attention, and we hope we can make things right.

Dette er Trustpilot

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