Carla was the best tour guide we could ask for, she had amazing projection so people in the back could hear while remaining considerate of her volume for the people in the front. She was very knowledg... Vis mer
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This is my second tour with Salem Ghosts, and it certainly won't be my last. Like the previous time, I brought my dog along to tour during the month of October. The guide, Raymond, was knowledgeable,... Vis mer
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Bella with her beautiful shawl was an absolute delight leading us on the ghost tour on Halloween Eve. Thoroughly enjoyed it! #shawlsforlife
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I particularly loved the history behind the show in which trials and the accuracy of it or to a guide was punctual, intelligent as well as good looking. I do want to note that the advertisement on so... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Salem Ghosts will take you to the most haunted places in town, featuring stories of the tragic and sordid events that took place here in Witch City. Join us to experience Salem's most authentic ghost tour and discover why this is the most haunted city in America. Tours are held nightly, rain or shine!
Kontaktopplysninger
4,8
Enestående
320 anmeldelser
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We had such an amazing time doing the…
We had such an amazing time doing the ghost tour in Salem! We got to see some really cool properties and learning about the history! Wear comfortable shoes! I really enjoyed walking around the city!
28. september 2025
Svar fra Salem Ghosts
Thanks for the awesome 5-star review! We’re so glad you enjoyed exploring Salem’s haunted side and all its historic charm. Great tip about the shoes—there’s a lot to see out there!
Definitely Recommend!
We had a lot of fun on the haunted pub crawl! Bella was awesome & very knowledgable. Definitely recommend this to anyone visiting Salem :)
5. september 2025
Svar fra Salem Ghosts
Thanks for the 5-star review! We’re thrilled you had such a great night out with Bella—she always brings the perfect energy to the crawl. Appreciate you spreading the word to future visitors!
Ghost tiur
Found our guide Danelle interesting and knowledgeable about the history of Salem and the witch trials. Also she corrected 300 years of errors in the history books. She cared about our safety while walking around. Would recommend this tour
26. september 2025
Svar fra Salem Ghosts
Hello Ron, thanks so much for joining our tour and for your kind words! Our goal is always to share fascinating history with just the right touch of the paranormal, and Danelle will be happy to know you enjoyed the tour with her. She’s incredibly passionate about Salems’ rich and complex history, and it’s always exciting when that knowledge helps guests see the area in a whole new light. Come back soon—maybe next time the spirits will be more talkative!
Fun night out!
Mason made it a very fun experience with his ghost stories and knowledge of Salem!
25. september 2025
Svar fra Salem Ghosts
Hello Sharyl, thank you! We’re so glad your guide Mason could make the experience both informative and engaging. We’ll be sure to let them know they made an impact. Hope to see you again for another adventure!
Possibly the Worst Tour in America
STAY AWAY FROM THIS COMPANY.
We had the worst tour experience you can imagine in Salem, MA. Here's just a sample:
We received a text from our tour guide, Jon, at 5PM reminding us of our meet up spot and time - 210 Essex Street at 5:45pm for the 6pm tour. He said he'd be wearing a tan cap and black hoodie, which was not what the email confirmation said he'd be wearing (a marked US Ghost Adventures shirt and holding a lantern).
When we arrived at the meetup spot at 5:45pm, Jon was there as described in his text, and smoking a cigarette. We were apprehensive to approach due to him not looking like a professional tour guide, until we saw him talking to another couple that was on the tour. When we approached him to check in for the tour and ask if he needed to see our tickets, he joked around saying that he trusted us and never asked to see ID, scan our tickets, or any indication that we were supposed to be on this tour. He did the same thing with another couple that approached him for the tour - never asked for their tickets or checked them in.
From the beginning of the tour, nothing was as expected:
- At the start of the tour he asked US what tour this was... he should probably have that information. He also asked us where we wanted to go and see - shouldn't he be telling us that?
- Nothing about his stories described the historic nature of the time
- His stories were confusing and long-winded, never hitting any historical facts
- We barely walked anywhere in the town. At one point we were in a parking lot looking at a new construction building 300 feet away and at another point we were looking into people's windows at an apartment complex where the prison once stood. We were not shown any main attractions that were advertised on the website
The tour was supposed to end at 7pm and by 7:15pm we were down near the subway station with no end in sight. The final straw was when he told us all to walk ahead to Howard Street so he could hang back and have a cigarette. My sister is pregnant and our entire family did not appreciate the lack of respect and professionalism and at that point decided to leave the tour.
Traveling all the way from California, we had one day to spend in Salem. We planned our entire day around this tour and it completely wasted our time and was not what we expected at all. We left feeling like we were taken on a tour by a random local scam artist. Do not take the risk with this company when there are so many other reputable tour companies out there.
Also, when I notified the company of this horrible experience all they did was give a 50% refund and offer to send us on another one of their horrible tours. Terrible customer service on top of a terrible tour. Disappointment all around.
16. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Salem Ghosts
Hello Chelsea, we know we've already been in touch with you directly, but we apologize again for what you experienced on our tour. As you can see from the majority of our other reviews, we are used to getting amazing feedback and this experience was not up to our normal standards. We have already escalated this to our managers, who have taken appropriate action. We also have let you know via email that we processed your refund in full. Please let us know if you did not receive this correspondence. We sincerely hope you change your mind about joining us in the future, as we'd love the chance to show you the incredible experience our company is known for providing. Thank you.
Svar fra Salem Ghosts
Hello Mandy, thank you for your review! We’re so glad you had a fun and learned a lot on your ghost tour. We’d love to welcome you back for more stories and adventures!
Our guide was so knowledgeable and made…
Our guide was so knowledgeable and made the tour fun and interesting. I wish we had been able to do more ghost hunting type stuff or be able to go into actual haunted places but my kids loved this and being able to walk around Salem at night was great!
21. september 2025
Svar fra Salem Ghosts
Thank you for your wonderful feedback! We’re glad your guide made the tour both fun and informative. We appreciate your thoughts about more ghost hunting opportunities and hope to offer that in the future. It’s great your kids loved exploring Salem at night! We’ll pass along your compliments and hope to see you again soon.
Witch trials tour
Mason is a wonderful tour guide and extremely knowledgeable. Thank you!
19. september 2025
Svar fra Salem Ghosts
Hello Lauren, Mason is definitely one of the best out there, we will let him know about this. We are glad you learned a lot of history and ghost stories. Thank you for the 5 stars!
We had such a great time
We had such a great time! Our guide, Elizabeth, was so knowledgeable and fun! She made our experience tour one to remember!
16. september 2025
Svar fra Salem Ghosts
Thank you so much for your kind words! We’re thrilled to hear you had such a great time and that Elizabeth made the tour so memorable. She’ll be so happy to hear your feedback we’ll be sure to pass it along. Hope to welcome you back soon!
Boo's and Brews is tons of fun!
Mason was an amazing tour guide. He was informative, spooky and really fun. The tour was very well paced and had a good mix of history about pirates, witch trials and a murder. Would highly recommend!
15. september 2025
Svar fra Salem Ghosts
Thank you so much for this amazing review! We're thrilled to hear you enjoyed the spooky, informative mix and Mason will be absolutely delighted to know he made such a great impression. We'll be sure to pass along your kind words. Hope we get to tour with you again soon!
Sept 2025 Bachelorette Pub Crawl
Our guide Mason was fantastic. We took the trip for my sister’s surprise bachelorette party and everyone was great. Mason was a good sport, gave us a lot of history and ghost stories to think about as we toured the area.
10. september 2025
Svar fra Salem Ghosts
We truly appreciate you taking the time to share your experience! It sounds like the perfect celebration for your sister, and we’re so happy to hear that Mason made it extra special. He puts a lot of heart into his tours, and we’ll make sure he sees your kind words. Can’t wait to have you join us again!
Best ghost tour we have been on!
Best ghost tour we have been on! We have been on several others in New Orleans, Savannah, and Saint Augustine. Our tour guide Patrick made this tour the most enjoyable! He was very knowledgeable on the history of the city, was able to answer all our questions, and was very funny. Well worth the price. Would definitely come back especially if we could get Patrick as our guide.
5. september 2025
Svar fra Salem Ghosts
Hello Carli, we love hearing this, thank you. We're so glad you found the tour to be worth it. Can’t wait to welcome you back! Patrick will be happy to know you enjoyed the tour with him. He’s incredibly passionate about Salem’s rich and complex history, and it’s always exciting when that knowledge helps guests see the area in a whole new light. Thank you for exploring with us. We’d love to have you back for more history, haunts, and maybe a few more encounters!
Amazing and Fun Tour
The tour was great and informative! I will definitely use this company again if we return to Salem in the future. Our tour guide, Jenna, was the best!
4. september 2025
Svar fra Salem Ghosts
Hello Grace, thank you for the fantastic review! We're so glad you had a fun and informative time on the tour. Jenna is one of the best at making the past come alive. We will be sure to pass your kind words along to her. Thanks for sharing your experience and come back soon as there are still more secrets waiting to be uncovered!
fantastic tour
Simon was a fantastic tour guide - very knowledgeable and entertaining! It was an easy walk with interesting stops and stories.
4. september 2025
Svar fra Salem Ghosts
Hello Laura, Simon will be happy to know you enjoyed the tour and his storytelling style. Thank you for the 5-star review! Hope we get to share more chilling moments together soon!
Interesting
There’s a lot of walking, but the trolley ride was really well organized.
3. september 2025
Svar fra Salem Ghosts
Hello, Cynthia! Thanks for sharing your thoughts! It’s great to hear the trolley ride was smooth, and we appreciate your patience with the walking. Hope to welcome you back sometime!
Svar fra Salem Ghosts
Hello William, we love hearing this, thank you! We're so glad you found the tour informative! Can’t wait to welcome you back!
Mason is dope
Booked this tour pretty last minute and I’m glad we did! Mason did an amazing job with keeping our attention and keeping it interesting. Very cool guy. Would recommend 10/10.
30. august 2025
Svar fra Salem Ghosts
Hello Jasmin, it sounds like perfect timing! We’re so glad you decided to join us last minute. Mason will be thrilled to hear that he kept the tour engaging and fun the whole way through. He’s definitely one of the coolest guides on our team! Thank you for the 10/10 recommendation—it means so much.
Great experience & food recommendations
Great experience full of interesting stories and information. Erin even gave us an awesome late night dinner recommendation. Erin, the tour guide, was personable and prompt. I would highly recommend this tour.
29. august 2025
Svar fra Salem Ghosts
Hello Miranda, thank you so much for the wonderful recommendation! Erin truly goes above and beyond, and we’re lucky to have guides like her. We’d love to welcome you back soon to discover even more stories on our other tours in the area!
The story telling was great
The story telling was great. But suggesting a beverage without price is annoying I paid $15 for a drink that was meh..
24. august 2025
Svar fra Salem Ghosts
Thanks so much for your feedback. We're happy the storytelling stood out, but we're also sorry to hear about the disappointment with the beverage. Your comments are helpful and will be shared with our team to improve clarity in the future. Hope to see you again!
The tour was very interesting
The tour was very interesting, the tour guide explained it to us very well and we had a lot of fun.
20. august 2025
Svar fra Salem Ghosts
Thanks for joining us! We're happy to hear you had a fun and informative experience. Your guide will be thrilled to hear your feedback. We’d love to welcome you back again in the future!
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