Did exactly as described. Pre paid tracked packaging arrived nxt day. I returned my device exactly as I described it, was received and agreed payment amount showed up cleared in my account a day later... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Offered the best price I could find online for my phone trade-in. Received the packaging and pre-paid postage label the next day. Within 48hrs I was paid the full amount direct to my bank account. Ema... Vis mer
Selskapet har svart
Hi This is second time I used this company My first experience was very nightmare with them They apologised on that payment been delayed more then a week But my second experience was abs... Vis mer
Selskapet har svart
Absolutely efficient and unbelievable service, i was abit nervous and fearful sending them my phone.used the next day guarantee by 1pm and,i got an email the next day by 11.30 saying my phone had... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Sala Phones is a long-established and trusted mobile phone purchasing company, dedicated to helping customers unlock value from their unwanted devices. We offer a guaranteed price promise so customers can feel confident that the value offered for their device will not change, ensuring complete peace of mind throughout the process. In addition, Sala Phones provides same-day payment, meaning customers receive their money quickly once their device is received and checked—making the entire experience fast, efficient, and hassle-free. To make the process even easier, Sala Phones offers free shipping labels or request a freepost pack, which includes everything needed to safely package and send their phone without any stress or extra expense. Find our competitve offers on www.compareandrecycle.co.uk
Kontaktopplysninger
Rochford, Storbritannia
- support@salaphones.co.uk
- salaphones.co.uk
4,7
Enestående
988 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service so reliable super helpful…
Great service so reliable super helpful and quick payments xxx
21. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thanks for your amazing feedback.
We are happy to hear you have had a positive experience with us!
If you need anything else, please let us know and we will be happy to help.
Thanks,
The Sala Team
Excellent service device checked and…
Excellent service device checked and paid out same day
10. desember 2024
Anmeldelse skrevet uten oppfordring
Fast and efficient
Fast, efficient and very friendly.
I definitely recommend as it was one of the best customer service I ever received.
Thank you!!!
5. desember 2024
Anmeldelse skrevet uten oppfordring
Excellent service!
Excellent service. Sent the phone over the weekend and money was in my bank account on the Tuesday. Very impressed!
19. november 2024
Anmeldelse skrevet uten oppfordring
Speedy service
Speedy service. Good communication.
1. november 2024
Anmeldelse skrevet uten oppfordring
5* service and pricing
5* service and pricing. 100% recommend and I will be back once the time comes to upgrading again and selling my old handset!
Very cautious reading other reviews - but everything was spot on and real speedy service. Thanks 🙏
28. oktober 2024
Anmeldelse skrevet uten oppfordring
Outstanding service so quick and…
Outstanding service so quick and communication was great.
25. oktober 2024
Anmeldelse skrevet uten oppfordring
Amazing service!
Amazing service!
I was sceptical but so glad i used sala!
So quick and easy!
I got the exact amount as quoted after sending in my documents 😅
22. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thank you for your great review!
We are glad you have had a positive experience with us
If there is anything else we can do, please let us know!
Thank you,
The Sala Team
Scammers
Scam. Avoid at all costs. Went to sell my phone as offered the highest price on a comparison website and free returns if unhappy. Sent the device in after i charged it for their ease and as a result they said they will not buy and i have to pay £25 for my own phone back.
16. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Firstly, we would like to point out that the reason for your rejection was becasue the phone was US SPEC and was NOT NEW as you had submitted. We had already informed you that it has nothing to do with you charging the device! You are already aware of this, so that is false.
Secondly, We have also gave you the benefit of the doubt by asking for a proof of purchase which you can not/will not provide?
It is written in our T&C's, that will only accept devices that are genuine UK Spec. Which yours isnt. We have our policys that state any submissions that are false or incorrect will suffer a return fee within reason.
If you have any other queries, please let us know and we will be happy to clear this up.
Thanks,
The Sala Team
Super quick service
Super quick service, paid exactly what they promised. Highly recommend
7. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thank you for your great review!
We are glad you have had a positive experience with us
If there is anything else we can do, please let us know!
Thank you,
The Sala Team
Svar fra Sala Phones
Hi There,
Thank you for your great review!
We are glad you have had a positive experience with us
If there is anything else we can do, please let us know!
Thank you,
The Sala Team
Great!
Smooth and fast trade-in overall! Highly recommended!
23. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thank you for your great review!
We are glad you have had a positive experience with us
If there is anything else we can do, please let us know!
Thank you,
The Sala Team
Thanks everymutch good site 👍 👌
Thanks everymutch good site 👍 👌
20. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thank you for your great review!
We are glad you have had a positive experience with us
If there is anything else we can do, please let us know!
Thank you,
The Sala Team
Outstanding Service & Transaction Speed
12. september 2024
Anmeldelse skrevet uten oppfordring
Brilliant from start to finish
Brilliant from start to finish. Not sure how they manage to process everything so quickly. Good communication and clear instructions throughout
4. september 2024
Anmeldelse skrevet uten oppfordring
Incredibly quick service and very…
Incredibly quick service and very personable. Procedures followed promptly and money paid - 100% of the quoted price. Would highly recommend
29. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thank you for leaving us a great reivew!
We are glad you had a positive experience with us.
If there is anything else we can do, please let us know.
Thank you
The Sala Team
Svar fra Sala Phones
Hi There,
Thanks for leaving us a great review.
We are glad you have had a positive experience with us!
If there is anything else we can do, please let us know.
Thanks,
The Sala Team
Thank you guys… you guys are d real…
Thank you guys… you guys are d real bomb..
don’t play❤️❤️❤️❤️❤️❤️🐐🐐🐐
23. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thanks for leaving us a great review.
We are glad you have had a positive experience with us!
If there is anything else we can do, please let us know.
Thanks,
The Sala Team
Perfect experience
Perfect experience. I like that the label collection at local post office x
12. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thanks for leaving us a great review.
We are glad you have had a positive experience with us!
If there is anything else we can do, please let us know.
Thanks,
The Sala Team
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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