Did exactly as described. Pre paid tracked packaging arrived nxt day. I returned my device exactly as I described it, was received and agreed payment amount showed up cleared in my account a day later... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Offered the best price I could find online for my phone trade-in. Received the packaging and pre-paid postage label the next day. Within 48hrs I was paid the full amount direct to my bank account. Ema... Vis mer
Selskapet har svart
Hi This is second time I used this company My first experience was very nightmare with them They apologised on that payment been delayed more then a week But my second experience was abs... Vis mer
Selskapet har svart
Absolutely efficient and unbelievable service, i was abit nervous and fearful sending them my phone.used the next day guarantee by 1pm and,i got an email the next day by 11.30 saying my phone had... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Sala Phones is a long-established and trusted mobile phone purchasing company, dedicated to helping customers unlock value from their unwanted devices. We offer a guaranteed price promise so customers can feel confident that the value offered for their device will not change, ensuring complete peace of mind throughout the process. In addition, Sala Phones provides same-day payment, meaning customers receive their money quickly once their device is received and checked—making the entire experience fast, efficient, and hassle-free. To make the process even easier, Sala Phones offers free shipping labels or request a freepost pack, which includes everything needed to safely package and send their phone without any stress or extra expense. Find our competitve offers on www.compareandrecycle.co.uk
Kontaktopplysninger
Rochford, Storbritannia
- support@salaphones.co.uk
- salaphones.co.uk
4,7
Enestående
988 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
(T-31669) I sent my iPhone to them a…
(T-31669) I sent my iPhone the company kept in contact with me through emails and payment was sent after they needed ID and receipt of purchase for my phone overall a positive process would defo use them again
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thanks for leaving us a great review.
Were happy to hear you have had a positive experience with us!
If there is anything else you need, please let us know.
Thanks,
The Sala Team
The Process was easy enough
The Process was easy enough. Was told I would receive the Payment on the same day. The phone arrived and was tested well before 2.pm. Still no payment which is unusual with Revolut. Hopefully I receive soon.
(T-31659) Payment received!
4. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thanks for leaving us a great review.
Were happy to hear you have had a positive experience with us!
If there is anything else you need, please let us know.
Thanks,
The Sala Team
Fast service
Fast service, good price for the phone, free postage, money in bank within a couple of hours of them receiving the phone
2. februar 2026
Anmeldelse skrevet uten oppfordring
Ease of experience trading my phone
Ease of experience trading my phone to Sala phones sent me pre paid envelope and everything and forgot to take off I cloud and so patient and understanding and fast payment received , great service received overall thank you
28. januar 2026
Anmeldelse skrevet uten oppfordring
Was quick and easy to do any had emails…
Was quick and easy to do any had emails with the customer support about other id which replies made it easy to complete and the money came through the morning after
22. januar 2026
Anmeldelse skrevet uten oppfordring
T-31570
T-31570
Fast great communication and as described
22. januar 2026
Anmeldelse skrevet uten oppfordring
What a great service
What a great service! Cannot believe how fast and efficient the transaction was. Phone was sent in to them in the swiftly provided sturdy packaging, and when they received it the next day, I was paid the same day. I was kept up to date and felt secure throughout. Would definitely use this company again. Thanks guys 👍🏼
13. januar 2026
Anmeldelse skrevet uten oppfordring
Excellent Service
Excellent Service, kept informed of the progress throughout. Rapid turnaround from receipt of the goods to pay. Definitely recommend.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had a positive experince with us.
If you need anything else, please let us know.
Thank you
The Sala Team
Brilliant and prompt
Brilliant and prompt. Totally recommend.
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had a positive experince with us.
If you need anything else, please let us know.
Thank you
The Sala Team
Great experience
Was a pretty good experience. Soon as they received the order I got an email and then I got paid the same say
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had a positive experince with us.
If you need anything else, please let us know.
Thank you
The Sala Team
T31404 Verified Customer
T31404 Verified Customer
Offered most for my phone and paid on the day the received whilst keeping me updated via email all along the way!
5 STARS
22. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had a positive experince with us.
If you need anything else, please let us know.
Thank you
The Sala Team
Excellent service!
Really impressed by the whole process of selling my phone. I received a great price and the payment was received promptly. Plenty of email updates too along the way of the statuses. Totally recommend! T-31412
23. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had a positive experince with us.
If you need anything else, please let us know.
Thank you
The Sala Team
Good website for reselling
Good website for reselling
27. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had a positive experince with us.
If you need anything else, please let us know.
Thank you
The Sala Team
Bad information and bad customer…
Bad information and bad customer service!
They did not disclose that package was only insured for £150 and they claim it came as an empty packet! From the video, you can see it had been opened!!
16. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
We are surpised by this review as your device was lost in transit before it arrived to us. We provided you with the dated and timed video where you can clearly see the device was not packaged correctly in a plain loose envelope and was empty inside.
We have since contacted you to start a Royal Mail claim to recoup your losses however since you have yet to provide the correct documentation to do so, this this still waiting to be set up.
In regards to our Tracked 24 Labels, all customers are made aware of this beforehand. If your are posting a high value device, we always advise it is done so securely with proper packaging and on a Special Delivery service insuring the full value is covered.
We can not help what has happened before it reaches us however we are trying to do what we can to help.
As we mentioned, please send the documents to support@salaphones.co.uk to get the claim started.
Thanks,
The Sala Team
So amazing experience very nice service
So amazing experience very nice service
10. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had an excellent experience with us.
If you need anything else, please let us know
Thanks
The Sala Team
Great service did exactly what they said
9. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had an excellent experience with us.
If you need anything else, please let us know
Thanks
The Sala Team
Svar fra Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had an excellent experience with us.
If you need anything else, please let us know
Thanks
The Sala Team
Top service! Genuinely impressed.
Top service. Offered the best price online, packaging was received quickly and the inspection was done the next day. It was approved within a few hours and money received the next day. Really impressed with the service and communication. I rarely leave reviews, but Sala Phones absolutely deserves it. (T-31307)
4. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had an excellent experience with us.
If you need anything else, please let us know
Thanks
The Sala Team
Highly recommended
Highly recommended , satisfying with all
4. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had an excellent experience with us.
If you need anything else, please let us know
Thanks
The Sala Team
Dette er Trustpilot
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