Safetykleen Anmeldelser 

52
•
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

I normally do not have a problem with Safety Kleen but on this occasion I made at least five calls spoke to different people was told a date an engineer would come but no show, Poor link of informat... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

We signed an agreement with safety Kleen in August 2023, in the three year contract we had nothing but problems with them and decided to move to another company in September 2026. The problems inc... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The whole process was easy to set up from the start. We were told the conditions attached to our needs and the collection was set up with no fuss. Our second collection was set up very easy as we... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We have worked with SafetyKleen for the last three years. During this time they have provided an excellent service to us. They're regularly in touch always looking for opportunities to collect when... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Renovasjon
  2. også i
  3. Bedriftstjenester
  4. Fabrikkvirksomhet
  5. Leverandør av industriutstyr
  6. Miljø og helse

Skrevet av virksomheten

When you choose Safetykleen, you are choosing expertise, service excellence, and a true commitment to best-practise environmental compliance. Relying on our solutions for parts washers, spray-equipment cleaning, ultrasonic and specialist parts cleaning services, or for waste management and expert compliance advice, frees you up to focus fully on your business.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

52 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 85 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(52)

24 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Always excellent customer service…

Always excellent customer service received from this Company - very quick to respond to any machine or parts failures too.

15. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Safetykleen

Thanks very much for your kind words. We really appreciate you taking the time to leave a review. It’s great to hear you’ve consistently had excellent service from us, and that any issues have been dealt with quickly. We’ll make sure your feedback is passed on to the team.

Vurdert til 1 av 5 stjerner

We have been sold a lie

We have been sold a lie. Avoid. everything is wrong with this company and I can see that all 1 star reviews prove it here. I will not even elaborate how much time AND MONEY we have waisted on them. Money making company.

27. mars 2026
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Svar fra Safetykleen

We’re really sorry to hear that you’ve felt this way, and we take feedback like this very seriously.

Following your review, we’ve been in direct contact to better understand the situation, and it’s clear there was a misunderstanding that we’ve been working to resolve together. We’re pleased that we’ve now had the opportunity to clarify things and move forward positively.

Our aim is always to provide a transparent and reliable service, and we appreciate you giving us the chance to address your concerns.

If there’s anything further you’d like to discuss, please don’t hesitate to reach out, we’re always here to help.

Vurdert til 5 av 5 stjerner

Great service

Been using a parts washer with safetykleen for a number of years and been all good. Machine, service and knowledgeable account manager is excellent

Thanks

12. november 2025
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Svar fra Safetykleen

Thanks very much for your review. We really appreciate your continued custom over the years. It’s great to hear the machine, service and account management have all been excellent. We’ll make sure your feedback is passed on to the team.

Vurdert til 1 av 5 stjerner

Safetykleen are a shambles

Safetykleen are a shambles, do not use if you can avoid. Repeatedly you obtain a price for waste collection and then they overcharge you. Takes ages to sort out with rude indifferent people who couldn’t care less. Worst of all, you are in a two year contract for an old parts washer. You have to notify 90 days before the end of the contract or you auto renew. No letters or emails sent out to remind you. Then, you are stuck for another 24 months! Taking Safetykleen to Court, let’s see what a judge says.

13. november 2025
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Svar fra Safetykleen

Thank you for your feedback. I’m sorry to hear that you feel you’ve had a negative experience with us. We take all concerns seriously and would appreciate the opportunity to look into this further. Unfortunately, we haven’t been able to identify you from the details provided.

Please could you contact us directly at directresponse@safetykleen.co.uk so we can discuss this.

Vurdert til 1 av 5 stjerner

These are the worst firm around they…

These are the worst firm around they charge u even though u going though bad times u asked for the machine to be pick up they still charge u top price even though u put stop to them doing a service there management are a complete waste of time I feel sorry for the drivers don't not go with them they are a big joke ask to set a payment plan many of times but still no answer from them worst firm out there would not recommended at all don't do it

27. oktober 2025
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Svar fra Safetykleen

Thank you for your feedback. I’m sorry to hear that you feel you’ve had a negative experience with us. We take all concerns seriously and would appreciate the opportunity to look into this further. Unfortunately, we haven’t been able to identify you from the details provided.

Please could you contact us directly at directresponse@safetykleen.co.uk so we can discuss this.

Vurdert til 4 av 5 stjerner

Great people but new IT system needs improvement

Good responses to requests. Waste collection is very good, supportive personnel with good communications.

New IT system needs improvement, incorrect SIC for our waste details (parts washer consignment note), email sent to contact.

25. juli 2025
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Svar fra Safetykleen

Thank you for your feedback. We’re really pleased to hear that you’ve had positive experiences with our team, waste collection service, and communication.
We’re sorry to hear about the issues you’ve encountered. We appreciate you bringing this to our attention.
If you haven’t already been contacted, please do get in touch with us at directresponse@safetykleen.co.uk so we can investigate this further.

Vurdert til 5 av 5 stjerner

Excellent Service and Product.

Excellent service and product.
We have always experienced excellent service from all departments within Safetykleen and they have worked with us to improve the fluids used in the wash baths to ones that are water based and kinder on the environment. We have used this company for many years and even when the unlikely problem occurred they have been swift to resolve it.

1. juli 2025
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Svar fra Safetykleen

Thank you for your kind feedback. We’re delighted to hear that you’ve consistently received excellent service from our teams and that we’ve been able to support you in transitioning to more environmentally friendly, water-based solutions.

It’s great to know that any issues you’ve experienced have been resolved quickly, and we truly appreciate your continued loyalty over the years. We look forward to working with you for many more to come.

Vurdert til 1 av 5 stjerner

Very unreliable service

Very unreliable service - you book a waste collection, wait 2 weeks and they don't turn up. Phone again, get told no record of the booking and it happens again, and again, and again.......

2. juli 2025
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Svar fra Safetykleen

Thank you for your feedback. I’m sorry to hear that you feel you’ve had a negative experience with us. We take all concerns seriously and would appreciate the opportunity to look into this further. Unfortunately, we haven’t been able to identify you from the details provided.

Please could you contact us directly at directresponse@safetykleen.co.uk so we can discuss this.

Vurdert til 5 av 5 stjerner

Since signing with Safetykleen

Since signing with Safetykleen , all the areas they cover for us , we don't have to worry about , They quietly come in and do their stuff with little or no disruption . but we do know that if we were to have an issue they are only a phone call away and will be out asap.

18. juni 2025
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Svar fra Safetykleen

Thank you for your feedback. We’re really pleased to hear that our service has helped take the pressure off and that our team can carry out visits with minimal disruption to your operations.

It’s also great to know you feel confident that support is always just a phone call away if needed. We really appreciate your continued trust in Safetykleen.

Vurdert til 1 av 5 stjerner

Would not recommend

Impossible to get hold of anyone, emails routinely ignored and when they are not ignored, they are met with constant false promise. service plan not honored since starting with them. salesmen give a good talk then goes downhill from there.

22. mai 2025
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Svar fra Safetykleen

Thank you for your feedback. I’m sorry to hear that you feel you’ve had a negative experience with us. We take all concerns seriously and would appreciate the opportunity to look into this further. Unfortunately, we haven’t been able to identify you.

Please could you contact us directly at directresponse@safetykleen.co.uk so we can discuss this.

Vurdert til 1 av 5 stjerner

Poor service

The product itself its great ( auto parts washer ) does the job in a quick time leaving parts clean. But its not worth having as the maintenance contract is a lie, No communication is given to when someone will be out to service or the service is weeks past when its due and paid for. If you email or phone you are given the normal BS and nothing ever comes of it. Keep away look elsewhere.

22. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Safetykleen

Thank you for your feedback. I’m sorry to hear that you feel you’ve had a negative experience with us. We take all concerns seriously and would appreciate the opportunity to look into this further. Unfortunately, we haven’t been able to identify you from the details provided.

Please could you contact us directly at directresponse@safetykleen.co.uk so we can discuss this.

Vurdert til 1 av 5 stjerner

So incompetent you will question your sanity.

Customer of 18 Years -

If you just want your parts washer serviced well, free of hassle, SafetyKleen probably isn't for you. Even if you ARE looking for a surreal and infuriating experience of unimaginable levels of incompetence- there are cheaper alternatives!

The service itself is nothing remarkable. It's the kind of lacklustre brand of 'overpriced and not great' that you put up with for 18 years without much complaint. The best part of the SafetyKleen experience is saved for when, for lack of a better idea, you sign a new contract with an increased service interval. At this time, SafetyKleen begin repeatedly attempting to overcharge you, sometimes almost 50% more than the agreed contract price. After literal months of chasing them, they will eventually provide a credit note correcting this. This is an uncharacteristically clever ruse, designed to lull you into the sense that someone, somewhere at SafetyKleen might have the slightest idea what they are doing. They do not. The next month they overcharge you by even more, and will resume chasing your unpaid 'debt' (i.e. not having overpaid) for previous months.

They plainly do not have a solitary clue what they are doing. If you are ever able to speak to them, you quickly realise they also don't care. How this company is still trading should be studied by economists. Baffling. AVOID.

14. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Safetykleen

Thank you for your feedback. I’m sorry to hear that you feel you’ve had a negative experience with us. We take all concerns seriously and would appreciate the opportunity to look into this further. Unfortunately, we haven’t been able to identify you from the details provided.

Please could you contact us directly at directresponse@safetykleen.co.uk so we can discuss this.

Vurdert til 5 av 5 stjerner

Excellent service.

Excellent service.
Service from Safety-Kleen is always excellent.
From dealing with the operatives who attend site to the people who work in the offices. Everyone always give 100%.
Brilliant company to deal with. Nothing is too much.
Extremely happy customer!

13. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Safetykleen

Thank you for your fantastic feedback. We’re delighted to hear that you consistently receive excellent service from both our site operatives and office teams.

It’s great to know that our efforts are making a positive difference and that you find us easy and reliable to work with. We really appreciate your kind words and your continued support.

Vurdert til 3 av 5 stjerner

Not bad but not great.

The service and admin staff at Safety-Kleen are all very pleasant and their communication skills are very good. However, as for the regular service visits which we receive I would rate this a 3* as I have experienced multiple issues which have resulted in production downtime and pure inconvenience. Having said this, Safety-Kleen are usually pretty quick to find a solution and call out an engineer. I also think that the prices which they charge are very steep and I believe a cost review is required.

16. april 2025
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Svar fra Safetykleen

Thank you for your feedback and for acknowledging the professionalism and communication of our service and admin teams. We’re sorry to hear that your experience with our service visits has not met expectations but we’re pleased that our team has been able to respond quickly to resolve problems when they arise. We’d welcome the opportunity to discuss your concerns in more detail so we can better understand where improvements can be made, email directresponse@safetykleen.co.uk

Vurdert til 5 av 5 stjerner

I have been using Safetykleen for 4 years

I have been using Safetykleen for several years, and I can confidently say that their service has been exceptional. They are incredibly responsive and easy to reach, making communication a breeze. Their commitment to maintaining their equipment and products is consistent, ensuring that we can always rely on them, especially during peak production times. I highly recommend Safetykleen for anyone in need of reliable service and support.

15. april 2025
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Svar fra Safetykleen

Thank you for your kind feedback and for your continued support over the past four years. We’re delighted to hear that you find our service reliable, responsive, and easy to communicate with.

It’s great to know that our commitment to maintaining equipment and supporting you during peak production periods has made a positive difference. We really appreciate your recommendation and look forward to continuing to support you.

Vurdert til 5 av 5 stjerner

SafetyKleen-Top Notch Service

We've had a fantastic experience with Safetykleen. From the very beginning which was many years ago, their team has been professional, knowledgeable, and easy to work with. The service they provide is top-notch — always reliable, efficient, and tailored to our business needs.

Their parts washer service has helped us maintain a cleaner and safer workspace, and the regular waste collections are always on schedule with minimal disruption. What really stands out is their customer support — any time we've had a question or needed to adjust a service, they’ve been quick to respond and incredibly helpful,especially Gemma our liaison with SafetyKleen...she is incredible in her knowledge and willingness to help.

Highly recommend Safetykleen to any business looking for sustainable, hassle-free cleaning and waste solutions. 5 stars all the way!

15. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Services supplied by SafetyKleen

Always provide fantastic service to our business, any issues we come across are looked into immediately and resolved ASAP.
Solid communication, account manager will contact our business fortnightly, coming to visit site also. Couldn't recommend them any higher

2. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Appalling service

As a not for profit charity we feel we have been given a price rise without anytime to react to the end of our contract date. This sales technique is disgusting. We have attempted to solve this problem but was met with a very ignorant and abrupt area manager. I would not recommend Safety-Kleen to anyone. Prices have increased by over 50% in the last 2 years. Avoid at all costs.

7. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Would not recommend Safety-Kleen to any…

Would not recommend Safety-Kleen to any business, the service is shocking. They don't stick to there contract. Take money out of account and don't service machines, over 2 weeks for a email reply, Don't service machines on date, and when machine gets broken due to not been serviced they charge you extra. Every contact number is only for UK, none for Ireland. Sales Rep are also no help. Contract is every month and they leave me to every 8 / 9 weeks for a service. I would no recommend them to any business going forward as Its just a money SCAM

28. august 2024
Anmeldelse skrevet uten oppfordring

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