Safe I.S. Ltd Anmeldelser 

270
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Absolutely great service from Ellie Mulgrew. Very helpful couldn’t organise all the fire services without her. Give her a pay rise!!

Vurdert til 5 av 5 stjerner

Joe carried out our inspection. He was extremely professional, knowledgeable and helpful. There was none of the usual pressure of being worried about an inspection as Joe was very approachable and fri... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Safe I.S. provided a great fire extinguisher training session that was smooth, timely, and well organized. Nick did a fantastic job as the instructor—he was friendly, engaging, and packed with helpful... Vis mer

Vurdert til 5 av 5 stjerner

We have recently used Safe I.S Ltd for a Fire Risk Assessment. They were punctual, efficient and knowledgeable. Today they have wall-mounted fire extinguishers and conducted emergency light testing. S... Vis mer

Informasjon om virksomheten

  1. Brannvern

Opplysningene stammer fra ulike eksterne kilder

Safe I.S. offer Fire Protection & Safety Compliance throughout the UK; our qualified professionals Train, Assess and Service almost all Health & Safety Systems enabling clients to be insurance and legally compliant.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

270 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 75 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(270)

48 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great prompt customer service

Great prompt customer service, setting up inspection appointments seamless. Engineer Paul was extremely knowledgeable, courteous & timely. Have used this company for the last 5 years.

16. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great company with efficient staff

Great company with efficient staff.
From start to finish job was completed to satisfaction. Engineers were calm, helpful and joyful.
Report also came through with a quick turn around would recommend and re-use the service.

8. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The fire marshal training was solid and…

The fire marshal training was solid and worth the time. The trainer knew the subject inside out and kept things clear and practical. No pointless filler, just the stuff we actually need to deal with real situations. Good pace, good explanations, and plenty of space for questions.

Everyone walked away knowing exactly what is expected of a fire marshal and how to handle the basics with confidence. Would recommend the trainer to any workplace that wants training that feels useful rather than box ticking.

24. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Having paid for a fire door inspection...

Having paid for a fire door inspection, to be told that you don't do the remedial works and now found out other companies wont use third party reports is very disappointing and think we are going to go elsewhere, feels more of a money grab for a charity where money is tight.

1. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Engineer

The Engineer, Luc, was very positive and upbeat. He helped me by going over the weekly testing procedure as I wasn't 100% sure of procedure. Great job, thank you.

2. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Communication from start to finish was…

Communication from start to finish was exceptional. We needed training delivered across the country and they were very accommodating for our needs. We had one slight hiccup with one of the trainers due to logistics and timing but apart from that all went well

17. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

They don't reply to emails

I requested a quote for a fire risk assessment on our small engineering factory in September. After filling out their forms and a few back-and-forth emails, I heard nothing and had to chase for a reply. It's now November and I still haven't been offered to book an assessment despite repeated attempts to get an update. At one point, I had to email the main sales department to ask if the representative I was dealing with had left the company; such was the lack of response. I then went off sick after an operation for two weeks and had hoped to return to a response, but alas. In contrast, I contacted a different company yesterday and have been booked in this morning for an assessment next week. Safe I.S are very slow to respond or don't reply at all, I cannot recommend and will not be considering them in the future.

21. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Safe I.S. Ltd

Svar fra Safe I.S. Ltd

Dear Vicky,

Thank you for taking the time to provide this feedback.
We have undertaken an investigation, and I want to offer my deepest and most sincere apologies for the complete breakdown in communication and the unacceptable delay you experienced.

We fully understand your frustration; the service you received is absolutely not the level of professionalism we aim for.

I can confirm that the lack of communication was due to an internal oversight. The consultant handling your enquiry is a new member of our sales team and regrettably, failed to follow up with a promised email and dropped the ball on your request. We want to be clear that this is not an excuse. It is our responsibility to ensure all our team members adhere to our strict response standards.

We take full responsibility for the silence you endured and for causing you undue stress, particularly during your recovery.

This was unfortuntley an instance of human error and a lapse in our high standards. We are using your feedback to immediately re-emphasise and reinforce our internal protocols for prompt client communication and follow-up across all team members.

We are genuinely disappointed that you felt you had to move elsewhere. However, we would sincerely welcome the opportunity to prove this was a one-off human error and rectify your perception of our company. If you have any future needs, I personally guarantee that we will deliver the prompt, professional service you should have received from the start.

Thank you again for holding us accountable. We wish you and your company all the best.

If you wish to discuss the matter further, please do not hesitate to contact me.
Kind Regards
Liam Peskett
Managing Director

Vurdert til 5 av 5 stjerner

Very impressed with SAFE IS

Very impressed with SAFE IS, I highly recommend using them for your Fire Safety. We have been using them for our fire extinguishers servicing for our office and we have been very pleased with the service they provide. They are very responsive, ponctual and efficient. We will continue using them for our FIRE SAFETY for our premises.

13. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First class service all round

The quote and customer service from Jacob was friendly, helpful and built trust from the start.

The assessor Jack was polite, knowledgeable and thorough. He was also discreet around the care home residents.

The report was a reflection of the assessment. excellent fire risk assessment service.

14. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We have used SAFEIS for quite a few…

We have used SAFEIS for quite a few years carrying out servicing on our fire extinguishers and training for our fire marshals. Service is always fantastic and explain everything prior to the visit and on the day too. Would highly recommend to anyone looking to have these services or any of the many services they have to offer carried out.

10. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Safe I.S

Safe I.S. Ltd Carried out an FRA on our block of flats in the communal area. All points were highlighted clearly and we have acted on any points of concern leaving our tenants feeling safer than ever.

23. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Village Hall Fire Assesment

We had Safe I.S. do a Fire Assessment of our village hall. Very comprehensive report produced with no major problem but lots of helpful advice on things we could to improve. A very professional service.

13. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

SAFE I.S

SAFE I.S. is a very professional company. We have been using them for the past 5 years and have always been happy with their service. The engineers are very thorough and provide a very comprehensive report of their findings. They give excellent advice and always ensure we are up to date and compliant with current regulations. The customer services team are always most helpful and pleasant to deal with. Highly recommend.

16. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service provided

We have recently used Safe I.S Ltd for a Fire Risk Assessment. They were punctual, efficient and knowledgeable. Today they have wall-mounted fire extinguishers and conducted emergency light testing. Stuart was efficient and explained everything clearly. We will certainly use Safe I.S Ltd again.

21. oktober 2025
Anmeldelse skrevet uten oppfordring

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