Sabo Skirt Anmeldelser 

My experience with the clothing and the sizing has not been great, but I have had good experience with customer service and i received refunds on all non-final sale items without issue (3 returns total). 1 of them I actually shipped wrong but it turned out ok and was fast as it was via US, the other one took 4 months because I shipped it from Canada without tracking because it was too expensive and the refund was processed. The company doesn't count how long it takes to get there, as long as you ship it out on time.

The sizing is what I have an issue with. The material was actually good quality and the style is nice. I bought an XS dress because I am 90 lbs, and it did not fit! I really could not be any smaller. Despite this and explaining, I could not return it as it was final sale so I am stuck with it.

So then I bought the next item in a S, it was way too big! I then returned and bought XS and it was still too big. Returned again. I am an XS and it should have fit fine. One of the items looked TOTALLY different online, and like a cheap loose, poorly fitted pyjama in person. But the material was nice. I feel like some of the items could be good, but I have failed a total of 3 times and I really wanted to love and keep everything, so I will not be trying again. The styles are really nice and unique so its a shame. I was even willing to keep the last item if I could alter it but it wasn't alterable due to the print. But the company is legit and not a scam. I would love to give 4 stars because my experience wasn't that bad, but the sizing.. I am usually very consistent and can easily pick out my size.

Some pluses: You get points you can easily redeem for a discount at checkout. Returns are free from the US. Shipping arrived in a reasonable timeframe given that it comes from Australia. Once I ordered the wrong size and emailed the email that corrects this and they adjusted it right away. If I had a good experience with at least some of the items I would have rated 5 stars.

I purchased a top from here after seeing an Instagram ad, then read the reviews and was pretty worried I had made a mistake.

The top turned up (albeit a day or two after the 5 days postage). it was lovely quality - both fabric and the zip. Unfortunately, it was a little large.

The refund process was really easy to follow. I paid the $10 for return and dropped it to the post office. Today, I received a full refund.

Not sure what all the bad reviews are about. I had a great experience, and would definitely buy from them again!

Fast delivery to Uk and the Playsuit is nice quality but sizes are way off (I’m an 8-10 and the size small is more like a 12-14) returns are fully on you so to ship back to Australia it’s going to cost around £15 at the very cheapest option and that takes around 10 days+ so I’m out of the return window anyway purely by returning …..UK buyers beware. I’m going to have to try and sell on eBay or vinted to get more of my money back.

Returns-
I’ve asked for a small extension on my return and they won’t give it to me.

14 days isn’t long around this holiday period while people are away!

The company doesn’t offer exchanges and only offers a 2 week window for returns. The quality of the garments is poor

I Have bought 4 dresses in total over the last few years but the last one has turned me off sabo all together. I'd been looking at this dress for over a month and decided I would treat myself and get it. When it arrived, the dress fit everywhere except my breasts, which are not big. The material was tightest right in the middle cutting into the fullest part of the breast. It looked terrible. I quickly sent a picture to sabo which they said I measured incorrectly and that it has had no negative reviews so far so I must be at fault. Really disappointing as I would not make this up and had to go through this, take it to the post office and get charged 20 bucks to ship it back. I sent another email asking if they saw the photo attached and have been ignored. Lost a loyal customer.

I can’t tell you how Absolutely devastated I am about loosing so much money. $744.00 gone. I returned most of my order so as to exchange to a smaller size. I requested a store credit for my returns. This was a month ago. Still no store credit and all my emails have gone unanswered. The phone number provided on the web page does not except messages as the message bank is full.

Must say, I was worried.
I only saw these reviews after having to return an item.
My items arrived promptly. The shirt size was perfect, shorts 2 sizes too small.
I must say, beautiful outfit.
Communication took under a week & once established- on point.
I then returned the item & had a refund within 24hrs.
I am in Australia. Not sure if this makes a difference.
Other than sizing being hit n miss, my experience was positive.

This has unfortunately been the worst customer service experience I’ve had in over 30 years of retail shopping. Sabo products once stood out for their quality, but recently I’ve found the sizing inconsistent and their materials not at the same standard.

What has been most disappointing is the customer service itself. Rather than supporting the customer and helping resolve issues fairly, the approach feels focused on protecting Sabo’s profits, even at the expense of the customer experience. This is the opposite of what true customer service should represent.

I hope this feedback is taken seriously.

Be careful when buying from this store!

I purchased a dress that arrived too long, so I tried it on once, then immediately placed it back in the original packaging with all tags attached. When I returned it, instead of a refund, they issued me a credit. When I questioned this, I received the following response:

“Upon our quality control check, we detected that the Millie Dress - Normisma you had returned to us was in fact covered with small hairs.
As per our Returns Policy, we do not accept items that have not been returned in their original condition. Unfortunately, the item has been returned to us in an unsellable condition.”

Yes, I have pets, and it’s possible a couple of stray hairs attached themselves. But to claim the dress was “covered” and “unsellable” is simply untrue. It felt like an excuse to avoid processing a proper refund—especially as I’ve returned a few items recently. Their own policy clearly states they refund for change of mind, so they cannot pick and choose when to uphold it, nor make false claims against customers.

They also never provided evidence of their claim. While I eventually received a refund after disputing it, this experience has completely destroyed my trust in them. I will never purchase from this store again, as I refuse to risk more false accusations if I decide to return something.

Still no refund received for an order that was returned almost 3 months ago. I am now beginning proceedings with my credit card company to investigate my refund. I can’t understand why this brand is allowed to continue to trade given the awful reviews and treatment expressed on here!

my initial order to the UK came no problems and I loved the short suit that I bought. However, I just ordered two dresses and I’ve been hit with a £54 import tax invoice from Royal mail. I hope to God they fit because I can’t imagine what the returns process will be like Unfortunately won’t be able to shop with this brand anymore.

Unfair trading terms, fraudulent, clothes are TERRIBLE. Beware!!

Do not purchase online from this company. I received a defective top weeks ago. Their customer service essentially ignores you. I'm taking my complaint beyond this company, but do not purchase unless you are prepared for losing money and stress.

*** BUYER BEWARE *** DO NOT WASTE YOUR TIME OR MONEY HERE!!! THIS COMPANY IS A FRAUD!!! Their shipping company Australian Post either loses or steals your items during transit and falsely claims they have been “delivered”….. currently battling this company for 2 separate refunds. I live in the US and the shipping company states: please pickup your parcel from Australia after an attempted delivery”

I do like their clothes but they are not about customer service. Seeing that they only offer email for support you’d think they would at least respond. I haven’t had a response to any of my 3 emails. Bad, bad service. It’ll bite them in the @“? one day.

They do not refund for presale item but they do not state this in their refund policy! When I asked for a refund they sent me a page showing that T&C is under ‘payment -sales’ and telling me I can only get a store credit. Do they expect their customers to read through every information before we make a purchase? Very sneaky!

Not getting any reply from customer service!! Did not receive an order confirmation after paying, it’s been two weeks already! This lack of service is insane for the prices they ask for their clothes…. Unacceptable. First and last order for sure!

Sadly like a lot of people comment SABO have a free delivery over £150 however anything over £135 you get charged a load of different taxes so my £156 order has a £61 customs charge. This could be made a lot clearer and even more so, the idea of then enticing you above £135 (my original order was £129 and I added something for ‘free delivery’) does not give of a vibe of a brand who cares about their consumers. I had ordered before and not been charged.

While I understand SABO doesn’t run customs charges, they could make everything a LOT clearer and not entice UK customers to a level that means they will be charged outrageous amounts.

SO MUCH WENT WRONG.
Firstly, the quality of the items is absolutely absolutely atrocious. You get better fabrics at Primark. It should be illegal to produce such awful quality and then charge the prices charged. Secondly, it's totally decieving that your shipping cost to return the items would be the same as a flight to Australia to hand deliver the items yourself. Further, you'll get slapped with a customs VAT invoice a week after receiving the items (which are ALREADY ON THE WAY BACK TO AUSTRALIA) at 50% of what you paid. This is absolutely the biggest scam of a website and company. DO NOT BUY.