Sabo Skirt Anmeldelser 

Misleading! Ordered £1000 worth of clothes to then be told I’ll have to pay 360 for shipping. Didn’t mention anything at checkout other than free shipping to uk. No reply on email when trying to get in touch.

Bad experience. The customer service email does not work and the returns are crazy expensive. No one could give me adequate help to get my return sorted. I tried generating their return label online via their website and it was so confusing. It kept generating (3) labels at $20 each meaning I’d have to ship (3) different packages. I finally gave up and paid $60 to return my items. It is absolutely wild that they expect customers to pay that much for a return. I would not buy from them in you’re in the US. Trying to figure this out has taken up my entire week and cost a lot of money.

My experience with Sabo Skirt has been deeply disappointing, primarily due to their lack of effective customer service. After multiple unsuccessful attempts to contact them via email, I resorted to commenting on one of their Instagram posts, which finally prompted a response. This approach highlights their tendency to ignore clients until their reputation is at stake.

In response to my Instagram comment, they claimed that I was sending too many emails and referenced an automated response asking customers to wait 1 to 4 business days. However, I never received such an automated response, which further illustrates their unprofessionalism. Had I received a clear communication initially, I would have waited patiently and avoided this entire ordeal.

Even after finally engaging with their customer service, the assistance provided was insufficient. When I inquired about the process if my parcel was returned to Australia, I received no helpful guidance. Instead, their last email requested that I "restrain myself from commenting on my experience on social media," a request that I find both audacious and unjustified given their lack of support.

Despite their statement, Australia Post was capable of resolving the issue, and I managed to obtain my parcel only after extensive effort on my part. I spent over 72 hours making phone calls and visiting the post office, ultimately sacrificing my lunch break to pick up the package. This entire ordeal was exacerbated by the initial mistake of providing the wrong address, yet the lack of response from Sabo Skirt only added to my frustration.

In conclusion, my experience with Sabo Skirt has been marred by poor communication and inadequate customer service. I feel compelled to share my experience publicly to inform others and encourage the company to improve their service. It is my right to express my dissatisfaction, and I hope this feedback serves as a catalyst for change.

I strongly advise against spending your money at Sabo Skirt. No cute print, blouse, or pants are worth the terrible customer service you might encounter.

Wish I'd read reviews before ordering from UK- this is a copy of the email I have just sent the company in order to illustrate my experience

"I placed an order with yourselves 26th April, I added more and more to my bag in order to fulfill the required amount for free UK shipping and nowhere at all obvious did it indicate that I would be hit with a huge customs order on arrival to the UK. It isn't stated before purchase, it isn't stated on the confirmation email, however there is a huge banner at the top of the website to entice retailers to spend more for free delivery, and in meeting this criteria you open yourself to these huge charges for goods worth over £139. A customs bill of 40% of my bill, I'm devastated, this is crazy money. They will hold for 21days before returning to sender- what, can I ask will happen then? If its returned will I get charged a return delivery fee?? Will I get a full refund??? I would like clarification on this ASAP. What you're doing to UK customers is disgusting"

Bought an Ashton jumpsuit, only got to wear it once before it started falling apart. Expected better quality given the jumpsuit was $84. Commented my concerns on their Instagram and they just deleted my comment. Very unprofessional, will never shop here again.

They sent me a defective garment. I sent pictures with measurements as compared to the item specific size chart. Denied it was defective insanely unhelpful - disputed with my bank.

The quality definitely didn’t match the price. The dress cost 170 dollars so you wouldn’t expect threads to hang from it, which was the case unfortunately. Also, to return you have to pay 9 bucks.

I never received my package. It got sent back without me getting notified about it and I only found out because I emailed them to check up on the tracking. Then I got informed that if I still wanted it, I had to pay for shipping again or I could get a refund but not for the shipping costs. This seems very unfair and bad service. The responses I got from them were also borderline rude. They have amazing clothes but don’t deserve to sell anything. Very unfortunate.

Polecam, małe turbulencje z cłem, ale paczka wysłana już następnego dnia :)

Amazing customer service and beautiful products, I have bought multiple dresses - my fav online store!

Similar to other reviews here, I experienced significant difficulty while returning an item to the company. The item was too big, however the material quality was fair. Aside from trying on the garment once, the item was never worn and tags never removed. Prior to returning it I took a detailed 5 minute long video of the back and front of the dress, which was in perfect condition. The video also showed evidence of me sealing the item for postage and could be time stamped and correlated to roughly 40 minutes prior to postage (which I also time stamped). Upon return, they reported that the item was "soiled" and unsellable however the link in the initial email did not link to any images of the following. I contacted the company and informed them that I was happy to share the timestamped video evidence I had of the garment and postage and that no images were included in the initial email. On response to the following, the language used was defensive, the individual did not awknowledge the offer of video evidence I discussed and simply said that " if the mark had been mentioned at the time if receival" that things may have been different, despite me informing them there were no marks to inform about. The email sent by them then showed a very small cropped photo of the a garment, however due to the size I was unable to make out at what aspect the photo was taken, it also was not clear if the following was taken on recieval or after my email. It was also evident in the photo that they were handling with garment with bare hands.

For full transparency I will say that they offered me a credit voucher "as an exception" and that the material quality of the dress I receieved was decent. I honestly wouldn't have minded too much, but I think the language they used in their emails and the disinterest for actual photographic timestamped evidence I had of the item has instigated me to write the following review. I also posted a similar review of the product under their site however noted that the following was never published, however maybe there's a backlog on the following.

Great clothes and quality, but very expensive. hard to justify the price for some items,

I used to love Sabo Skirt, when the prices were justifiable, but recently i find it ridiculous, paying $70 for small crop top is a bit steep. I have had multiple orders from them that i had to alter and fix myself, I bought a dress and the arm was stitched on upside down, have some dresses I have to safety pin to my bra straps or cups because the keep falling off the shoulders or gaping at the bust and they are the right size just poorly made. The quality doesn’t match the high price tag.

Found a beautiful outfit for my daughter for Christmas at the absolute last minute, 21st December. Sizes not available though. A staff member at Chermside checked other store and online. Found it online, I ordered it and it was despatched express and arrives today 22nd December. Thank you so much to warehouse team and Chermside staff member. You all did so much to help me.

When my dress came it had a faulty zip and was completely unwearable, after trying to contact them multiple times to explain im happy to have tbe dress mended but wnated somesort of refuned for doing so because they no longer had my size available for me to reorder, they emailed me back asking for video evidence which I was happy to do, waited a further 4 days to receive response saying they wanted me to send it back to 'examine' the dress AND expected me to pay for postage! I emailed back explaining I really want to take this on holiday with me and I have had no response back! Absolutely disgusting customer service! I have been a customer of Sabo with no issues in the past but after this I will never perchance from them again unless they resolve this properly!

Received appalling customer service regarding a faulty item. At first told that loose threads and pulls are part of the nature of the fabric, and that they would make an exceptions letting me return the item. How gracious of you (sarcasm). While starting the return, I then found out that I was also expected to pay for the return label, which is unacceptable for a faulty item. The quality of the all the items of clothing I ordered was poor in general, but telling a customer that thread pulls on a brand new garment are the norm is ridiculous.

Been emailing them for over a week the return has been at the warehouse for the past 2 weeks and no “new updates” so been a month since I returned and still haven’t gotten refunded.. regret buying off here !

Ordering from Australia. WORST COMPANY. I purchased a dress but cancelled my order straight away as it was the wrong size. They “refunded” it a few days later. When the refund processed, the money was minused again a second later and they REFUSED to give the money back or provide an explanation as to how it happened. They emailed me back saying, “according to IT, not our fault” after multiple attempts to contact them again- still nothing. Horrible business

I recently bought some clothes for my birthday but fell sick and had to move house suddenly so I couldn’t try them on until a few days after the 14 days refundable period.

The quality of the garments were great and definitely priced appropriately. Some of the garments came up small on the chest for me but I’m a FF/G cup so I returned 3/4 of the items.

I liaised with customer service, Lily, where I explained my situation. She was understanding and responded quickly and approved a good gestured one-off refund. I couldn’t be more grateful for the service and quality. Service like this is rare these days so Saboskirt have gained my loyalty!

Sabo skirt has gone drastically downhill. The quality does not at all match the price tag, which has just gone up and up to fund the owners newly built mansion. I have ordered from them many times over the years and the general consensus is that they market the clothes beautifully but what you receive is often poorly stitched and has a weird fit. They make any excuse to justify their pricing increases but it just doesn’t make sense. I bought the Sahara dress at $98 and it was later released at $138, and then again a few months later at $98 again. The jumpers were around $98 but bumped them up to $138 due to popularity but excused it on having extra embossing, which only ONE design had, the rest were the same as previous times! It’s clear they are becoming a greedy brand and aren’t putting more budget into the quality of their pieces despite the huge price increases.