Great apparel selection
Products are licensed & size is true fit. Must haves for grandkids they love clothes especially Spider-Man?
27. juni 2026
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
2,6
Under middels
15 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Disappointed to the Max
I signed up at a time when for the first week it would cost me 7.99. I immediately knew once I started in the app that it wouldn’t work for me. Therefore, I sent an email saying that I wanted my subscription cancelled immediately. I even heard back from them questioning what I didn’t like about the app. I told them that my cancellation had nothing to do with the app not working. I canceled because I’m 68 and for me it was too complicated and I knew that I wasn’t going to be able to get what I needed from them. As of today they are still taking 19.99 out of my account every week. I’ve tried contacting someone and have not had any luck so far. Maybe by submitting this review I’ll hear back from them. Either way I will not stop until I’m reimbursed for all that they’ve charged me other than the original 7.99 fee!
16. mars 2026
Daniel Tiger Hoodie Size 3T
I ordered the red Daniel Tiger zip up hoodie with ears in size 3T and have never received it, nor have I gotten any updates as to when I will receive it. Now I'm trying to figure out how to contact Ruelily as to whether I am going to receive the hoodie in the correct size or I need to request a refund.
11. mars 2026
Svar fra Ruelily
Hi DeEtte,
We sincerely apologize for the frustration this has caused. We completely understand how disappointing it is to have an order delayed without a clear explanation.
Our security system flagged a discrepancy with the transaction and automatically placed the order on a protective hold. Because this has caused an unusual delay, we have issued a full refund on your behalf. You should see those funds back in your account within [3-5] business days. And, If you would still like to receive these items, please let us know and we can help you set up a new, cleared transaction.
It’s a scam
Purchase a dress that looked beautiful but when it was sent to me it was cheap material so I returned it and they want $185 to do the return that is an absolute rip off. We don’t do that here in America had I known this I would’ve never purchased and I am not paying it. I’ll keep the damn cheap dress. I got my money back cause I made a dispute with my bank but no way am I sending it back for $185 they can go to hell.
30. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ruelily
Hello Bernice,
We're sorry to hear there was an issue with your order. By policy, we do not charge for a return. And unfortunately, we are unable to find any information regarding your order. Can you please send us your order details? Please send us the following information:
Order ID
Order Date
Customer Name
Shipping Address
so we can investigate the issue further, and provide you with a resolution.
Thank you.
Piss pore customer service
Piss pore customer service, sent several messages and never even responded to them.
11. desember 2025
Awful customer service, the worst!
I have emailed Ruelily 3 times asking how to do a return…..they still haven’t sent me an answer. The pjs I ordered were not what I expected, very poor quality.
I will never order from this company again!
11. november 2025
Anmeldelse skrevet uten oppfordring
horrible product
horrible product, customer service does not respond to emails and they sell fake Disney. Avoid at all costs!
27. juni 2023
Anmeldelse skrevet uten oppfordring
Woody Birthday t shirt
Was very excited to receive within a week! He loved his birthday shirt with Woody!!!
18. mai 2023
Very poor communication
Order confirmed on 2/24. As of 3/2, still no notifications that order was shipped. Very poor customer communication!!
2. mars 2023
Svar fra Ruelily
Hi Ed,
Thank you for bringing this issue to our attention and we apologize for the inconveniences this has caused. Could you please confirm your Order ID so we can investigate this issue further? We look forward to your response. We thank you for your time and have a great day.
Best Regards,
Ruelily Team
My package hasn’t shipped in a week
My package hasn’t shipped in a week, I emailed with no response. 0 stars.
13. januar 2023
No explanation
No explanation
The order was cancelled by Ruelily and no explanation was given.
10. januar 2023
Completely absent customer service
Completely absent customer service. No phone number
Don’t answe social media messages
Don’t return emails
Don’t answer messages left on website chat form
16. oktober 2022
wrong item - no customer service
I did not get the item I ordered. I have e-mailed customer service twice, but I have not heard a thing back. Very disappointing. Would not order here again.
10. desember 2021
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.