Roy was extremely helpful, knowledgeable and friendly - and he's a great Cajon player to boot! He took the time to talk me through the intricacies of choosing a Cajon, and helped me select a tambourin... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Thank you to Roy for being so attentive and patient as Tommy worked his way through the cymbals
Rubixdrums is a warm welcoming place - the products and range of products are second to none. Everyone there is keen to help and to give the best possible advice. They took time out to formulate a fan... Vis mer
Best drum shop in the UK!! Always feel welcome, Bence and Roy look after me well! Prices are well competitive and they have a lot of unusual not mainstream stuff on their shelves which are worth look... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Rubix Drums - The One-Stop Shop For All Your Drumming Needs Shop & Studios, Servicing & Hires, Bookings & Visas
Kontaktopplysninger
Unit 3 Belvue Business Centre, UB5 5QQ, Northolt, Storbritannia
- rubixdrums.com
4,9
Enestående
563 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Roy was really helpful when I needed…
Roy was really helpful when I needed specific items, and posted them to me quickly as I needed them for a gig. Really friendly and helpful staff. I would highly recommend using Rubix drums for anything you need drum wise.
5. november 2024
cymbal sizzler rivets
The 2 item i bought at the liverpool drum show - the cymbal sizzler rivets, basically collapsed after one use. the 2nd one the same..
29. september 2024
Svar fra Rubix Drums
Dear Gary,
Thank you for reaching out, and I’m genuinely sorry to hear about your experience. We take great pride in the quality and reliability of our products, so it’s disappointing to hear that yours did not meet the standard we strive to maintain. We’ve sold over 100 units without any similar issues, which makes your experience particularly concerning, and I can understand how frustrating and inconvenient this must be for you.
I also understand that when something you trusted to work falls short, it can feel like a letdown. That said, it’s a bit disheartening to see the one-star review on Trustpilot before we had the opportunity to address the problem. Reviews like these have a significant impact on our business, and we are always eager to resolve any issues to ensure our customers are satisfied.
After reviewing you order records, I also noticed that we have only ONE sizzler listed under your name, rather than TWO as you mentioned.
Please know that we are committed to making this right. We stand by our products and our service, and we want every customer to feel valued and supported. Your satisfaction is very important to us, and we are more than willing to work with you to find a solution.
Thank you again for bringing this to our attention, and I look forward to assisting you further.
Warm regards,
good service
good service! I would have given 5 stars except for an initial confusion over shipping cost
14. oktober 2024
Personal and helpful service
Roy and his team were very helpful in guiding us as to the best choice for a first drum set for our son.
We cross checked pricing against other similar sets online which was very similar but for the personal advice and service we received, Rubix was definitely the right choice.
Kristian Kendall
7. oktober 2024
Today was my first visit to this shop
Today was my first visit to this shop, and what a lovely experience that was. I was really impressed with the professional service, the team are friendly and passionate about drums.
The stock of both new and second hand gear is amazing, what’s not to like !
Will definitely come back.
14. oktober 2024
Anmeldelse skrevet uten oppfordring
What a great Company
What a great Company. Super helpful team, excellent coffee and real enthusiasts. Highly recommend.
5. oktober 2024
Great drum store that offers something different
Great drum shop that stocks products you can't always find elsewhere in the UK - such as INDe Drum Lab hardware, for example. Their customer service is great and orders are always despatched promptly.
2. oktober 2024
Met the team at the UK drumshow
Met the team at the UK drumshow, instantly falling in love with some of the unique products on offer. They had plenty of knowledge and were more than happy to indulge my curiosity, and on top of that they allowed me to reserve an item I couldn’t afford at the time, providing me with the flexibility to obtain something I wanted without putting me under financial pressure. A very ‘old school’ approach that was hugely appreciated. I will be returning as a customer as often as possible.
30. september 2024
Knowledge goes a long way…
Nice, friendly and most importantly knowledgeable drummists. Would definitely recommend.
29. september 2024
Roy is a great knowledgeable guy
Roy is a great knowledgeable guy! He helped me make my son's 21st birthday present extra special!!! I'll definitely be back!!
21. september 2024
Fast email response
Fast email response, quick shipping, good package, drum knowledge
9. september 2024
Fantastic service
Fantastic service, attentive and accommodating to the specific requests I required.
10. september 2024
Great welcome…
Great welcome and introduction from the owner and his staff. Enjoyed trying out some of the kits. Great selection of everything in their warehouse.
7. september 2024
Great Service
I was kept in the loop through every stage of the order and given all the information I need about the drums. Rubix also organised the delivery promptly, I can’t thank Roy and Bence enough.
4. september 2024
Very good service.
Although listed the item was not in stock. Got a timely call from Rubix apologising and explaining the situation. Much appreciated.
4. september 2024
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