I ordered a $25, 5 oz. tube of adhesive online. After a week and no notice, I called, the order hadn't processed and they said they'd contact IT, expect an email tonight. After two more days with no... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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This was my first time placing an order with R.S. Hughes. I chose R.S. Hughes because it had what appeared to on hand stock of our preferred brands of certain PPE items (gloves, safety glasses, lens... Vis mer
Selskapet har svart
I wanted to thank Jared and Austin for taking care of our needs suppling us over night with 3M adhesive. Our company is doing some extensive sealing tests trying custom sealing geometry and we needed... Vis mer
Always great service and well represented company, my dislikes are the moqs, the minimum free shipping has gone up from $99 to $249, and the wait times have seemed to get longer for us. We are a small... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av industriutstyr
- Leverandør av slipemidler
- Leverandør av bygg- og anleggsutstyr
- Leverandør av elektrisk utstyr
- Leverandør av fabrikkutstyr
- Overflatebehandling
Opplysningene stammer fra ulike eksterne kilder
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
Kontaktopplysninger
Corporate Headquarters: 1162 Sonora Court, 94086, Sunnyvale, USA
- 877-774-8443
- rshughes.com
2,9
Middels
721 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good live customer support.
6. november 2023
Svar fra R.S. Hughes
Glad to hear that feedback. Thanks for taking the time to review us, David!
R.S. Hughes Customer Solutions Team
Fast turnaround
The product I ordered shipped quickly and the price was the lowest I found anywhere.
6. november 2023
Svar fra R.S. Hughes
Glad to hear we were able to meet your needs Amber, thanks for bringing your business to R.S. Hughes!
R.S. Hughes Customer Solutions Team
Kyle at the Orlando store was very…
Kyle at the Orlando store was very helpful in finding me a product and getting the data information sheet that I needed.
18. oktober 2023
Svar fra R.S. Hughes
We'll pass your feedback along to Kyle and his Team in Orlando! Thank you for your business Sheri!
R.S. Hughes Customer Solutions Team
Product was listed as in stock.
Product was listed as in stock.
After placing the order I received an email stating product is out of stock and now has a 8-week lead time.
6. november 2023
Svar fra R.S. Hughes
Hello Charles,
We apologize for the 8-week lead time on the product you ordered. We understand this is not the timeline you had anticipated and we are sorry for the inconvenience. If you are interested in initiating a return due to this delivery delay, please feel free to reach out to customersolutions@rshughes.com
Thank you,
R.S. Hughes Customer Solutions Team
I have yet to receive the order
I have yet to receive the order and I have to keep pulling up my order to find out the shipping date keeps changing.
6. november 2023
Svar fra R.S. Hughes
Anne,
We apologize for the delay. Your order has been shipped out and should arrive by November 13th. To respect your privacy we will email you your tracking number.
Thank you,
R.S. Hughes Customer Solutions Team
Svar fra R.S. Hughes
Thank you for leaving us a review Gary. We're happy that you are able to find what you need with us!
R.S. Hughes Customer Solutions Team
Fantastic company
I've been buying from RS Hughes for nearly 40yrs. I've never had a complaint. They have great prices on quality products. Many times they will break up a large case and sell a single item which is very nice, and the only company I know that does this. Shipping is fast and reasonable.
6. november 2023
Svar fra R.S. Hughes
Thank you Ron, it's our long term customers that keep us in business. We appreciate long term partnerships like yours, we're happy to have been working with you for so long. Glad to hear you're still satisfied with our service!
R.S. Hughes Customer Solutions Team
Easy and delivered as promied
6. november 2023
Svar fra R.S. Hughes
Thanks for the review Andrea! We appreciate your business.
R.S. Hughes Customer Solutions Team
Great company if your looking for industrial equipment
We usually buy industrial equipment that its not available in our country, they have great customer support and communication since you make the order.
3. november 2023
Svar fra R.S. Hughes
Thanks Moises! Glad to hear you're finding everything you need. Always happy to hear about our satisfied customers.
R.S. Hughes Customer Solutions
Still have not received product
Still have not received product. Fist bottle I received was out of code and was charged to much for delivery. Delivery charge was fixed but still have not received new product
2. november 2023
Svar fra R.S. Hughes
Hello Steve,
We apologize for the error in processing your initial order and are sorry to hear it was not fulfilled and shipped as expected. We understand the inconvenience this has caused you and regret the delay you have experienced in receiving your new product. We have contacted your local branch and will keep you informed as soon as we receive a status update on your new product.
Steve,
Dennis will be reaching out soon regarding your replacement order.
Thank you,
R.S. Hughes Customer Solutions Team
Quick checkout.
2. november 2023
Svar fra R.S. Hughes
Hello Terri,
Thanks for the review! Glad you enjoyed the quick checkout process.
R.S. Hughes Customer Solutions Team
Good price and personal service
Ordering online is easy and friendly local customer service is available if needed. A pleasant purchasing experience.
1. november 2023
Svar fra R.S. Hughes
Hello Hank,
We are happy ordering online at rshughes.com was easy for you! Your local branch is always ready to provide you with the product expertise you may need. Thank you for sharing your experience.
R.S. Hughes Customer Solutions Team
Why did it take 5 days for the product…
Why did it take 5 days for the product to ship and it came from Detroit which took another 4 days to get to FL. Then the product was not packaged correctly and it was delivered damaged. This was a terrible experience.
31. oktober 2023
Svar fra R.S. Hughes
Hello Gary,
We sincerely apologize for the 5-day delay in shipping your product, followed by an additional 4 days for it to reach Florida. While we strive to maintain optimal inventory levels, there are instances where we source products from different warehouses to fulfill orders. We deeply regret any inconvenience caused and are sorry for the packaging issue you encountered. Your feedback is important to us, and we will relay it to your local branch. We are truly sorry for this unpleasant experience you have had. If you would like to initiate the return process please email customersolutions@rshughes.com.
R.S. Hughes Customer Solutions Team
Using the online ordering account was…
Using the online ordering account was quick and easy.
30. oktober 2023
Svar fra R.S. Hughes
Hello Ken,
Thank you for the review! We are glad that our online ordering process was quick and easy for you. Thank you for your business! If you ever need assistance please do not hesitate to reach out.
R.S. Hughes Customer Solutions Team
Company stays on top of what we need…
Company stays on top of what we need and promptly provides us with order acknowledgements along with lead-times. Nadine especially is extremely helpful and so attentive to our needs.
30. oktober 2023
Svar fra R.S. Hughes
Hello Maria,
We are so glad to hear your local branch and Nadine provide excellent customer service! Thank you for the review. We value your business and appreciate the positive feedback.
R.S. Hughes Customer Solutions Team
Delivery deceit
Website said delivery was 1-2 weeks, then after buying, changed yo 2 months. Bait and switch is NOT cool for me and my business.
30. oktober 2023
Svar fra R.S. Hughes
Hello Gary,
We apologize for the change in the estimated delivery date after you placed your order. These changes can occur due to various factors, such as inventory and vendor issues. We regret any inconvenience this may have caused and will forward this matter to our internal digital team. Thank you for the feedback.
R.S. Hughes Customer Solutions Team
Timely service
Timely service, my package arrived and I urgently needed it. Great communication.
30. oktober 2023
Svar fra R.S. Hughes
Hello Mark,
Thank you for sharing your latest R.S. Hughes purchase experience! We are glad you received your package in a timely manner. We appreciate your business!
R.S. Hughes Customer Solutions
Svar fra R.S. Hughes
Hello Nicole,
Thank you for the review! It is nice to learn that your order process was quick and easy.
R.S. Hughes Customer Solutions Team
Great customer service.
30. oktober 2023
Svar fra R.S. Hughes
Hello Scott,
Thank you for the review! Our priority is to provide excellent customer service. We look forward to your future business.
R.S. Hughes Customer Solutions Team
Have not recieved my order!!!
27. oktober 2023
Svar fra R.S. Hughes
Hello Vaughn,
We apologize for the delay in delivering your order and any communication gaps on our part. We have contacted your local branch, and it seems our vendor will receive the product within the next 5-7 business days. Once your product has been received, shipping it out will be your branche's top priority.
Thank you,
R.S. Hughes Customer Solutions Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.