I ordered a boys’ suit from Roco Clothing for my son. Unfortunately, it was too short, so I contacted them on 4th September to arrange a return. I did receive an initial reply confirming I could r... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I am honestly blown away by the sheer volume of complete (suits, shirts, ties combos) and very smart looking solutions for kids special occasions and with very acceptable price tags. You'll have your... Vis mer
I’ve never found anything prettier for my daughters as these bridesmaid dresses. They looked so beautiful at my brothers wedding. The service from Roco has been wonderful, with quick delivery time and... Vis mer
Easy to use web site. Totally accurate size guide. Brilliant selection of modern fitting suits. Exceptional quality for the price. It was wonderful to be able to buy all the accessories, shoes, sh... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
The UK’s number 1 specialist in children’s formal wear, Roco carries a huge range of boys suits, girls dresses, shoes & accessories for all special occasions. We appreciate all of our customers and love to make their big day even more special.
Kontaktopplysninger
Manchester, Storbritannia
- 01612733773
- help@rococlothing.co.uk
- rococlothing.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
They do not return emails and do not…
They do not return emails and do not refund money for returned items. Will be reporting them.

Svar fra Roco Clothing
Company Does Not Return Emails
I tried several times to get in touch with this company via email and have not had any success. Roco advertised a t-shirt I liked as a screen printed design and once it arrived I was extremely disappointed to find it was a thick vinyl that dries out and cracks over time.

Svar fra Roco Clothing
Prom dress
Ordered a dress for my daughter's year 6 prom on a Friday evening and it had arrived by Monday. The dress came in it's own dress bag and was packaged well. The fit is perfect and she looks stunning. Fabulous shop, great prices and amazing quality. Highly recommended!
This company does not refund items returned
After two months patiently waiting and liaising with customer services I can now confirm that this company does not return the money for returned items. I should have believed the reviews and not shopped at Roco. They deflected by saying it was an issue with the bank which the bank confirmed this was inaccurate information.
It is true what they say about this company ; they don’t refund you despite it being against the law not to, they just send standard emails fobbing you off.
Wow just wow
Wow just wow. This is now my go to place for suits for my son. He looked absolutely amazing in it! The fit was perfect. I am soooo happy thank you
Was really pleasantly surprised with…
Was really pleasantly surprised with the quality of the suit I purchased.Delivery was free and arrived the very next day.The sizing was pretty much spot on.Very good value for money.Overall very happy customer 😀
Terrible Product
Received my sons suit today. The shirt had stains on the collar. Had clearly been worn previously. The stitching was coming apart. AVOID
Very poor customer service
Very poor customer service! Tried to return 30 days after some shoes but couldn’t as they only got 30 days return policy! Immaculate and got tags everything and the sizes are way off scale !
I stucked with them now and suggesting to re sell them which they should be doing ! Very angry and disappointed!
Dont order - you are throwing money away.
Do not order or trust this site.
Every garment received had issues from wrong sizes, seems coming apart, and products that just do not match the photos on their site because genuine linen is replaced by cheap replicas in your order.
Avoid. Avoid. Avoid.
Excellent
Good website, great price and excellent service.
The clothes arrived quickly and were really easy to return. Good quality clothes, well worth the price.
Great products
I am always a bit nervous about ordering from somewhere new but we received our order quicker than delivery time stated and just wanted to say how happy I am with the dress.
We ordered the frosted pink flower girl dress- Annabel.
The dress is such good quality, fits perfectly, true to sizing, looks lovely on and such a great price.
So glad we ordered and will definitely recommend to friends.
Great service and would highly…
Great service and would highly recommend. I needed some advice with sizing, as my children were in between sizes on the sizing chart. I got a very quick response via email and was given clear advice. The suits arrived within 3 days and were really good quality and fit really well. Would definitely use again.
I sent the product back following their instructions but they never refund the money
Hello,
I did the following order
Order #300170621
I returned the product following all theirs instructions but I never got the refund
Great! Super quality and very good price.
Great!! 💯 I'm so happy to get this communion suit for my son. Quality very well!! Nice material.Fashionable. Even suit case is nice. Fast delivery. Thank you so much Roco!😌
Fantastic customer service
Fantastic customer service, very quick to respond and assist. Friendly helpful service, such an affordable site offering the most gorgeous items and great quality! Love this little gem!
I recently ordered 3 suits for my son…
I recently ordered 3 suits for my son and the paige boys at my wedding. I could not believe the quality of them when they arrived.
We had to send one back as it was two small for my nephew so I contacted Roco clothing via fb I had a quick response from a lady named Charlotte who went above and beyond to help me. I would highly recommend this company not juat for the quality but for there excellent customer service. 👍 from me
Extremely happy Mother and Son.
I was a bit wary after reading the reviews but decided to go with it and hope for the best and so glad I did. I ordered the stone suit with the shirt and other accessories on 29/02/24, it arrived on 02/03/24 but I could not collect it until 04/03/24. Everything went to plan. One really good quality, well packed, beautiful looking suit delivered. Very happy son and an extremely happy mother.
Thank you.
Scam that doesn't return your money
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