Roco Clothing Anmeldelser 

I ordered a boys’ suit from Roco Clothing for my son. Unfortunately, it was too short, so I contacted them on 4th September to arrange a return.
I did receive an initial reply confirming I could return the suit for a refund, and I posted the item back shortly afterwards. Since then, I have sent further emails asking whether the return has been received and when my refund will be processed, but I have had no reply and, as of 17th September, I still have not received my refund.
The frustrating part is that we actually liked the suit and I even purchased another suit from Roco because the size we needed was not available in the original one.
I understand that returns can take a little time, but not replying to follow-up emails and not providing any update on the refund is disappointing customer service.
I would simply like confirmation that my return has been received and for my refund to be processed.

Bought a set 5bpiece suit for my lads prom. Suit is absolutely gorgeous colour he looks dashing. And very affordable. Im just praying they are still open when my daughter does her prom. Very fast delivery too

I am so impressed with this company. We ordered a suit for our son’s prom. It looked lovely on the website and was a fantastic price. For some reason we didn’t receive a confirmation e-mail but when I contacted the company they responded to me very quickly with confirmation of the order and an update on its progress. The order was delivered within a couple of days and when it arrived we were blown away. The suit is beautiful, it fits perfectly and the quality of the materials is amazing. I would absolutely order from this company again!

Ordered my sons prom suit from here, I was extremely nervous having not heard from this company before and when I received an email the next day saying the suit was actually out of stock and to pick another I was disappointed.

However they quickly replied with links of all suits available in my sons age, I chose one and it was delivered the next day - as for the suit that arrived - it was amazing quality for the price paid, packaged well and definitely a company I would recommend to others and use again… great clothing and more importantly amazing customer service!!

The website is so easy to navigate and they have a wide selection of suits for any occasion. My Grandsons are both making their First Holy Communion in May. I purchased 2 "bargain" suits in the sale, which looked good but you can never tell until you actually see them "in the flesh". I ordered at Lunchtime on Wednesday, choosing the standard delivery. It was received by my Daughter less than 24 hours later. Communication from Evri was excellent. She is thrilled with them, as am I from the photos she sent of them trying them on. I was nervous about the fit when ordering but the size guide and video was helpful and accurate. She is so pleased with them, that she will be ordering wedding suits for them next year. Fantastic service.

I only review a company when something has gone wrong and how they resolve the problem. In this case Evri did their usual hopeless thing and didn't deliver the package when they said they would. I emailed Roco, and immediately they posted out a new order to an alternative address of my choice, and kept me posted and checked that everything was OK. It wasn't Roco's fault that something went wrong (apart from their choice of using Evri), but they put it right anyway. Oh yes, and I am really happy with the suit, as is my teenage son. Very smart!

I had some issues with the delivery provider, who returned the parcel to Roco Clothing. I contacted Roco Clothing and received an immediate response to reassure me that the parcel would be sent again via next day delivery.
I thought the timely assistance was brilliant.

I would 100% recommend roco for suits ,the service they provide is 10/10 unmatched never had an issue , the email reply’s are very prompt, and they are very friendly, thank you so much to Paige for being very helpful & kind while dealing with my order , appreciate all the help you gave me , nothing to was too much , which is nice when your ordering big occasion items :) xxx

Very impressed with prompt response/action from their Customer Services team this morning. Paige resolved my issue immediately. I'm very happy to place another order with them.

I am really happy with Roco Clothing and would highly recommend them. The clothes are really good quality and a good fit. They are also really reasonably priced. My sons are really slim and I struggle to find suits to fit them. The Roco clothing suits offer a slim fit which fit perfectly.

I had an issue with a delay in receiving a refund and contacted the supports online and they were able to resolve my issue within minutes.

I have purchased from them multiple times for special occasions and would highly recommend them.

I ordered a suit from Roco for my son and when it arrived found that there was a small fault with the trouser. I sent it back with all the necessary paperwork contacted Roco on the weekend not expecting a response till the Monday. However, I received a response on the Saturday itself. Customer service was very helpful and got back to me on the Monday the 15th. As we required the suit for a family occasion, I mentioned this to them and they sent this next day delivery; I received it by Wednesday the 17th and was impressed with the level of service that was offered.

Very poor service. I bought my son's christening suit. Returned it as it was too big but never got a refund.

Customer service was fantastic! Courier had misplaced my parcel and Roco was so responsive and immediately helped me to get a replacement suit for my son’s Christmas dance. The suit is great quality and fits him well. I will definitely shop with them again in the future. Thank you!

Bought a suit for my 11 year old son and the jacket and trousers were a perfect fit. The waist coat and shirt were too big, so we used one of his school shirts which looked great. He’s very slim, so I wasn’t surprised that they were too big on him. We didn’t use the waist coat at all and he looked really smart and got lots of compliments. The tie and pocket square were a very sweet touch

Absolutely excellent!
We attended a family wedding recently and I ordered suits for my 2 boys aged 9 and 11.
The suits arrived in suit bags and my boys were immediately delighted - and felt very special! They actually loved the presentation so much that they were willing them to fit!
I ordered 3 suits for size and returned one. Return and refund was hassle free.
I had been searching and searching for suits for the boys and found them impossible to find as I wanted them both to wear the same and am delighted that a friend recommended Roco to me. I considered both the price and quality to be second to none. Trousers, jacket, waistcoat, shirt & tie - all so simple!
The boys looked and felt a million dollars.
I recommend to all!

We had been looking for a suit for our 15 year old son and I came across Rocco after weeks of searching. We had to try a couple of sizes as we weren’t sure. Our son loved the suit and the service received when having to return a couple of the sizes was nothing short of amazing. I’d made a couple of errors in the return but Paige was super helpful and sorted everything out - couldn’t fault the service or quality of clothes - great company!⭐️⭐️⭐️⭐️⭐️

Huge thank you to Roco Clothing who went the extra mile to make sure I received my Sons suit for our Wedding as I ordered very last minute. The suit was perfect, I was so pleased with it and reasonably priced.

The customer service I got from Roco was wonderful, ordered my boy a suit for my dads funeral on Sunday Monday, as soon as I ordered it I saw another I preferred so I emailed to ask if I could change to that one! I got an email back late Sunday night (on a bank holiday weekend) to say no problem at all order had been changed. I received the suit on Wednesday quality suit, great fit, fantastic price and amazing customer service!! Will definitely use again!

The worst company I have dealt with in 20 years in the UK. I bought a suit for my son which turned out to be too small. I returned it to Roco and never received the promised refund (I even have their email confirming it). They do not reply to emails at all .To me, this is nothing less than blatant theft of £80!

Absolutely fantastic customer service, fast delivery and so easy to return which is free, I needed to do an exchange as item was a bit big I had a total stress free fast exchange 4 days from sending item back and recieving my exchange will definitely give Roco 100% satisfaction and fantastic quality of clothing at very reasonable prices.