ROCCABOX Anmeldelser 420

Lovely products, i can't wait to get my box each month.

Love my little box of surprises every month. Always useful products and fantastic value for money

I love their boxes and their customer service is the best out of all the beauty subscription services I've used. Shout out to Ben who went above and beyond to help me with an issue.
At a time when people are being more cautious with spending, its good to know your custom is appreciated and high level of service is given. Thank you.

The box just wasn't very good, the powdered body wash is rubbish does not create any foam at all, the 3 fingered mit does not exfoliate. If I wanted to sleep in ab eye mask I would buy one, I wear lash extensions so can't wear one anyway 3 unless items in one box you don't mind getting one item that you won't use but 3. If I get another box that bad I'm afraid I will have to cancel

The monthly pink box is always eagerly anticipated.
Always an interesting mixture of items at a brilliant price.
There will always be something that you are not keen on,.but you can pass those on to friends. Overall the box will always be well worth it.

Great boxes for the cost quick delivery happy with what I got lovely team

A pleasant surprise at the quality of the products I received. Arrived in a nice, secure and packaged box.

Lovely products for me to try.

I had a problem with a referral code being put in the wrong place which meant i did't get my reward. I emailed and Ben responded straight away and sorted the problem with kindness and efficiency! I am very happy with this service and love the products. I referred my Mum and she loves them too. I will continue to recommend.

Thank you so much :)

Great Customer service, I had mistakenly put my old address and contacted customer service, they were very good and arranged a new order. As of now not received the product, I will update about the product once I use it.

I had an issue with one of the boxes and the customer service team dealt with it quickly. (@Ben)😎
Very professional and considerate.
I am now waiting for a replacement.
Other than that there's no issue, love the boxes and the products.
The delivery though is taking more time than usual lately... but cannot wait to receive my mystery order replacement!♥️
Super excited ☺️

Amazing customer service !!…..Having had my delivery go missing from my doorstep whilst I was out. I have experienced the best customer service from Roccabox. They help me every step of the way with one contact during the whole process. I am now awaiting a replacement. With great gratitude

Love Roccabox
I really look forward to receiving my box as I always enjoy exploring new products. The boxes are priced really well and contain quality items.

I was disappointed with this box as it had 4 items, all of which I'd had before and the 5th item was a tiny sachet. You could hardly call it an 'item!'

It wasn't up to the usual Roccabox standard. I won't be bothering with another mystery box for a good while.

First of all I love that all of the packaging is completely recyclable (depending if your area recycles soft plastic - I’m mainly talking about the cardboard box and paper filling). The products aren’t typical / the same thing each month, and some of the items made me expand my comfort zone - I’m so thrilled! I wouldn’t want to buy something in a shop for much more than £10 if it turns out I didn’t get on with it, but the low cost of Roccabox subscription is hard to argue with.
Roccabox is delivered in a timely manner (2/3 days postage is average) and with Royal Mail, so trusted staff.
I highly recommend Roccabox, be it a goody bag or a subscription as it’s a fantastic way to increase your self-image.

I accidentally sent my order to the wrong address and Ben at customer services very kindly and quickly sent a new order. Just in time for my wedding Anniversary 😅Thanks so much!

Almost all of the products I have received in this subscription have been great, of value to me and exciting additions to my comestics . Keep up the good work ! I'm a keeper.

The actual products are great and are genuine. I had an issue because of a box I received and the largest item was a tanning product which I couldn't use as a person of colour. This has happened previously, but usually I've been able to give them away. When I contacted customer service they told me to ignore that item and make use of all of the others. I didn't really agree with the way it was handled, so asked about returning the box and was told I could, but would have to pay for the return fee. It wasn't worth it so I've given the products to friends or charity. I've decided not to return as a customer now, however, the products are great, it's just pot luck if they're all usable.

Always a treat - full sized products and usually from high end cosmetic companies