Rix Petroleum Anmeldelser 

28
TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I would like to thank Rix, for repairing our oil boiler. Fantastic prompt response, the engineer Tom Worrall was polite, and efficient. First class service from everyone at Rix. Ken&Di Dayed

Vurdert til 1 av 5 stjerner

Been promised to deliver by day 10 from ordering. 11th day today, still not been delivered. Used Rix for the last 2 years, but will think again before ordering next time. Tank is running really low, w... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Paid a premium for urgent delivery on Friday, but it was a no-show. No communication until Monday, and then it was pushed to five days later! Canceled right away and won't return.

Vurdert til 1 av 5 stjerner

Would never use again! They send invoices for work which hasn't been carried out. Constant telephone harassment. Staff constantly changing their stories It's a disgrace. Stay away from th... Vis mer

Informasjon om virksomheten

  1. Fyringsoljeleverandør
  2. Drivstoffleverandør

Skrevet av virksomheten

Rix Petroleum supplies domestic heating oil at great prices, delivering to homes throughout much of the UK. Get a domestic heating oil quote today at rix.co.uk


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

28 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,4

Alle anmeldelser

(28)

4 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Been a long standing business customer and completely let down by them

Been a long standing business customer of rix for many years however we were due a delivery today at the latest and just received a text saying it’s now rescheduled to Friday , after a phone call to the market Drayton office expressing we are out of fuel and is there any way it can be delivered tomorrow we were met back with the attitude of they couldn’t care less and delivery is Friday 🤷‍♂️ it will be the last delivery now and will move suppliers very annoying to say the least after years of loyalty to them

18. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I would like to thank Rix

I would like to thank Rix, for repairing our oil boiler. Fantastic prompt response, the engineer Tom Worrall was polite, and efficient. First class service from everyone at Rix.
Ken&Di Dayed

13. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Been promised to deliver by day 10 from…

Been promised to deliver by day 10 from ordering. 11th day today, still not been delivered. Used Rix for the last 2 years, but will think again before ordering next time. Tank is running really low, won’t be surprised if it runs out before they deliver

15. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Rix Petroleum

Svar fra Rix Petroleum

Hi Stefan,

Thank you for your review and for raising your concerns.

We’re sorry for the concern caused while waiting for your delivery, particularly with your tank running low. We can confirm that the order has now been delivered.

At the time of ordering, delivery was advised within 10 working days. As we don’t operate over weekends, delivery was completed on the final working day of that timeframe. We always aim to provide a reliable and timely service.

Many thanks, Rachel

Vurdert til 5 av 5 stjerner

Great customer service

Just ordered heating oil and have to say that whether I speak to Montrose or Grangemouth the cusromer service team is always super friendly and helpful.

I don't often post reviews but very deserving in this case.

13. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

AVOID

AVOID! AVOID! AVOID!
Did not deliver when they said, also did not charge the correct amount.

Do not use, you have been warned!

17. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Rix Petroleum

Svar fra Rix Petroleum

Thank you for sharing your feedback. We're sorry to hear about your experience. Unfortunately, we’re unable to locate your account to investigate the issues you've mentioned.

Could you please get in touch with us at marketing@rix.co.uk so we can assist you further?

Many thanks, Rachel

Vurdert til 5 av 5 stjerner

Been using Rix and only Rix!

Been using Rix since we started with oil heating for over 5 years. Yes they're not the cheapest around but they always deliver, always on time, always ring about an hour in advance. "A" class service every time. Customer service is always on point.

A big thanks to our delivery driver Peter too. Happy chap, good chat too 👍

27. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Service

Great, reliable service, every time. Rix have been faultless over the last couple of years. Highly recommended.

8. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Reliable and Competitive

We are a family run farm and agricultural contacting business and Rix have supplied our gas oil for many years. They are very competitive on price and the delivery service is excellent, always on time. All the people I speak to are very friendly and helpful. Definitely recommend Rix!

17. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Simply amazing customer service with…

Simply amazing customer service with the kindest and most helpful drivers. Can always guarantee that you are getting the very best price!!

Beats Boiler Juice and Value Oils hands down. In every way!

Wouldn’t use anyone else! The service is made extra special when you deal with people like Jon Lea.

1. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Review

Jon is always extremely helpful and friendly. He always provides a superb, personable customer experience and is a credit to his company.

11. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Always prompt

Always prompt, relaible, honest and extremely customer focused. I wouldn't hesitate to recommend Jon and the Team at Rix Petroleum to anyone wishing to fulfil there fuelling requirements at home or as part of a business. By far, the best around!

10. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Rix no 1 for service

Used Rix since the early 80's.Family run firm with great staff and good old fashioned service.Will go the extra mile if it is humanely possible.Competitive on pricing and consistent on good pricing.Can recommend any higher

9. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor communication

No delivery on Friday (which had paid loads more as an emergency delivery) and no contact until the Monday which was then rescheduled for 5 days later! Cancelled immediately. Will never use again

17. mars 2023
Anmeldelse skrevet uten oppfordring
Logoen til Rix Petroleum

Svar fra Rix Petroleum

Hi Emma,

I just wanted to follow up on your review and confirm this has been resolved. Your local depot contacted you directly back in March to explain why the attempted delivery could not be fulfilled, after our tanker driver attended your property and completed a site survey, and hopefully this helped clarify your concerns.

Many thanks, Rachel

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