Rinkit Anmeldelser 

I purchased six dinner plates from Rinkit. The first delivery contained two intact and four broken plates. I contacted Rinkit, who asked for a few photos of the broken plates and the boxes they were sent in, then immediately issued a replacement. The second delivery faired no better, with two intact and four broken plates. I contacted Rinkit again who issued another replacement, this time of four plates. These arrived intact. The final result: I ordered six dinner plates, and now I have eight.

Black airer- My delivery was speedy and i was kept updated throughout. Customer service were quick to respond, polite and acted quickly to resolve my queries. A priority delivery was arranged, and I received a replacement item next day. Unfortunately my second product arrived missing a piece too. But as they had advised to not return the first one, I was able to complete a unit to satisfaction.
The items that were missing last time were 6 of rod "I". On the replacement delivery we had a spare nut and were missing 1 of rod "h". I contacted and updated their quality control issue to their service department and they are acting on the feedback.

Rinkit replied immediately to my email saying my chair had not arrived. They sent a replacement chair that arrived the next day! Excellent service. The chair was also excellent,

Rinkit have been a great company to deal with, not just because of its good quality products and value for money. There customer service and support is the best of any company I have dealt with.
Mistakes are rare but happen from time to time, and that's when you really find out how good a company is that you are dealing with.
In this case, the team at Rinkit have excelled with such service.

Super speedy delivery and nice item- one arrived broken but the customer service was amazing, an immediate, human apology and replacement sent. Would definitely order again!

Only discovered the site by going to order a raised bed from BQ... saw on the page the item would be coming from RinKit so thought I would go look at the source to see if the price was cheaper direct.... it was. Delivery was next day, item was good quality, instructions very easy to assemble. Had a slight issue and customer services were second to none, they replied very quickly, and resolved the issue brilliantly. Sent a link to my daughter who has placed an order, some of the home and garden wares are really, really cute and I will be using them a lot in the future.

I always receive great customer care with rinkit.
Quick and helpful responses

Dealt with Ana in this occasion.
Great service

Rinkit has amazing products at incredible prices.
We had an issue with a delivery and their friendly customer service team handled it instantly and found a solution. I highly recommend them.

I ordered two folding stall tables and table clothes from Rinkit. The product itself is basic but good, and the price is fair.

I paid for next day delivery with dpd. Three days later, half the order arrived. Customer services were decent about getting the other half despatched, but to my surprise flat out refused to refund the delivery fee, despite it arriving incomplete two days late. So a star deducted for only despatching half my order, and another star deducted for the customer service response.

Recently ordered a garden dining set (table and 4 chairs), but the chairs were lost by the courier (Evri). Contacted Rinkit who were very quick to respond to my query, and were very apologetic. They have sorted my problem and have resent the chairs.
Thank you Viktorija for all your help - really appreciated.

They use Evri for deliveries. So deliveries don't turn up. Avoid.

A gate latch I purchased late in 2025 was fitted in the spring of this year. Yesterday, without any apparent reason the latch sheared. I contacted Rinkit at 9.15am this morning and received a personal apology from Vicktorija on behalf of the Company with an option to refund or replace at 10am. Just 50 minutes later Mathida emailed to say the replacement had been ordered and should be with me in 2-3 working days. Amazing service - I'm balled over

I bought six unusual metal conical garden flame torches from Rinkit. I'd been looking everywhere for flame torches with a bit of design sophistication so was thrilled when I came across these ones. I chose the black ones but the brushed steel versions look great too. They look fab in the garden when lit; so much better than electric lights and much nicer looking than the bamboo versions.
We've now decided to order a few more to put in other areas of the garden when we're sitting out on summer nights.
Great quality, great design and great service from Rinkit!

Very fast delivery of wine and cocktail glasses. Unfortunately 1 glass was broken. I e mailed with photos and by return I received an apology and a promise of a box of 6 as a replacement. What amazing
Big customer service and btw the glasses are great party glasses.

My order was delivered quickly and well packaged. There was a small problem but it was dealt with immediately and efficently Would buy with confidence from this company again

Excellent customer service. I ordered glassware which arrived very quickly. One glass was broken, but I received an immediate reply (on a Sunday afternoon) and a replacement was sent out the very next day. Would highly recommend.

I bought 3 wooden chopping boards from Rinkit through Tesco Marketplace and after a handful of uses one of them split and another has a crack in the wood. I contacted Rinkit (on a weekend) and they replied almost immediately, which I did not expect given it was the weekend. They sorted the issue by sending replacements straight away. Their customer service is fantastic and I would most certainly have the confidence to buy from them again.

Over the years I’ve experienced superb service and pricing for exquisite glasses. Recently cracked a glass whilst opening the brand new box of gorgeous Hoxton coupes. I messaged Rinkit to see if I could purchase a replacement and they sent me a complementary set immediately. I have never experienced such a responsive service from any other company or supplier ever. This was such a kind gesture, particularly as it was my fault. Thank you once again!

Bought some garage storage shelves via Tesco and supplied via Rinkit. Unfortunately there was a problem with the item delivered. Looked like the box had been bashed about and opened and some small assembly pieces were missing, also damage to the shelving. I contacted Rinkit who responded immediately. They could not have been more helpful. Initially they offered some compensation and ultimately they offered to send a complete new storage rack free of charge. I’m happy with the outcome but most impressed by their fabulous customer service.