Rightgas Anmeldelser 

285
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Had Rightgas come to do a power flush on the home heating system as we were having issues with the radiators and the boiler temperatures fluctuating all the time. Price was more than fair for the... Vis mer

Vurdert til 5 av 5 stjerner

Kim was friendly and efficient and talked me through the service of my boiler.Replaced a missing part and sorted a problem I had with a valve on a radiator. Great service! Thanks Kim

Vurdert til 5 av 5 stjerner

We had the pleasure of meeting David D today who was pleasant, polite and got the boiler fixed very quickly this morning. He was honest and told us the issue, had the part with him and managed to fix... Vis mer

Vurdert til 5 av 5 stjerner

Emma was my first point of contact. She was professional & caring & sorted out my issue very quickly. She always responded to messages within minutes no matter what time of the day. Chris the eng... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

285 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(285)

59 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Exceptional Service from David D

I just had my boiler serviced by David D and he was amazing! He called before arriving to let me know he's on the way. When taking a look at my boiler, he was thorough with explaining what work needed to be done, took me through everything in a way I'd understand. He honestly went above and beyond, and provided exceptional service at the same time - and even tidied up after he was finished. Because of the service I've received from David, I'd highly recommend RightGas to friends and family. He even helped me with putting a pigeon into a box as it unfortunately passed away on my door step (I am petrified of birds) - It's always lovely meeting genuinely nice people. Thank you very much!

3. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

We had the pleasure of meeting David D today who was pleasant, polite and got the boiler fixed very quickly this morning. He was honest and told us the issue, had the part with him and managed to fix it with 30 mins of arriving and was even kind enough to put everything back under the sink. Would highly recommend, very rare to come across honest people!

2. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

David D

I can't rate the excellent work of David D high enough! He has been to ours a few times lately to sort out our aging boiler/leaky radiator. He is very efficient and so tidy and respectful. He even asked how our daughter was doing as I had told him several months ago she had bad injuries from an accident. Ten out of ten!

1. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Shambolic.

Shambolic.
Had a 8am to 1pm boiler service booked.
No one came.
No one phoned.
I phoned after 1pm to be told that the service engineer was dealing with a gas leak seven to ten miles away (wouldn't say exactly where due to GDPR) and was delayed.
Fair enough in an emergency but now I have to wait another month for a convenient time for my boiler to be serviced.
I asked why there was no phone call and was told that others were being phoned (maybe I would have been) but that means that several people's appointments would all have been missed or delayed.
Not impressed when paying Scottish Power £3.50 a month.
Need to cancel/not renew and find a more local man to service my boiler.

26. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til Rightgas

Svar fra Rightgas

Apologies you was not contacted to advise of the delay, I can see you have been contacted by our complaints team and they have resolved your complaint.

Vurdert til 5 av 5 stjerner

Excellent follow-up repair work

Follow-up repair work had been identified as necessary during the April 4 visit by David D, parts had to be ordered. When David D returned and completed the work he did so with great attention to detail, checking that the system was fully functioning when he had finished. It was very helpful to have an engineer who is familiar with my heating system - and who has such a pleasant manner.

23. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We had a problem with our CH after a…

We had a problem with our CH after a small leak and Chris Goddard came to flush the system through.
It was not as straight forward as it should be but he was courteous, good humoured, easy to have all over the house and most of all good at his job and an optimist.
We were so pleased with the result and many thanks to everyone at Rightgas who I will not hesitate to recommend to friends in need.

4. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Swift boiler resolution

Richard from Rightgas came to assess my boiler. I missed his 2 calls, plus the call from the office to say he's on his way (my smart watch did not buzz on my wrist!) He was very courteous and professional about it, as I greeted him accusingly with, 'you were meant to call me first'.
However, my drama aside, Richard reviewed the boiler, asked a couple of questions and diagnosed the problem immediately. The pressure on the boiler was constantly dropping due to a leak inside the boiler cylinder. This meant that up to 4x a week, I was having to turn up the pressure valve. This has been an ongoing problem.
Fortunately, Richard had the equipment to fix it and the whole process took approximately 20 minutes.
I apologised for the missed calls, Richard forgave me and I am a happier customer, as I can now go back to checking the valve pressure one, maybe twice a year.
Thank you Richard.

4. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service!

Kevin arrived promptly, was extremely professional, fixed my valiant boiler. In no time at all I had hot water and central heating, to reassure me he waited until I was satisfied everything was working properly -Excellent service, over and beyond what was expected.

30. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

David D very professional boiler fixer

David D very professional person , came over had our E1 Ignition sorted in no time , he knew what he needed to do and now our boiler is up and running thanks to him would definitely recommend him 🙏🏽

29. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ask for Mario

Mario and Anthony were excellent at restoring my boiler to good working order. A special thanks to Mario who made several visits in helping to resolve issues, and was always polite and friendly.

27. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We had Right Gas come in to take a look…

We had Right Gas come in to take a look at our heating and hot water as the thermostat had stopped working. David D came and managed to get everything up and running for us and we've now got heating and hot water.

Professional and polite would definitely use them again for any issues we have

23. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service from Kevin Keaney

Kevin Keaney arrived exactly at the time agreed to deal with my malfunctioning boiler. He was extremely professional, polite and friendly and dealt with the issue. He explained what the problem was and what to do if it arose in the future. The problem was solved very speedily. He is a real asset to your company and I am so grateful to him and to you. Many thanks !

6. mars 2024
Anmeldelse skrevet uten oppfordring

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