Excellent leather dog collar & Bibi was very pleased to receive it so quickly. However I completely messed up by ordering size too large - she was wearing an old 19" greyhound collar which was too sma... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
When I want to purchase something equine, I always check too see if Rideaway stock it. They're a company I trust. I always find they're competitively priced. It's always a gamble buying something with... Vis mer
Les prix affichés sont mensongers, car il faut payer une taxe de dédouanement qui va jusqu'à doubler le cout de votre achat. Je n'ai jamais reçu ma commande mais je reçois des factures d'UPS pour un... Vis mer
Selskapet har svart
A really well presented website. Easy to search for the products you are interested in. A good range of products, competitively priced. Once selected, the order and payment process was very straigh... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Storbritannia
- customersupport@rideawaystore.com
- rideawaystore.com
4,4
Enestående
4k anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent
Everything was as described, website really easy to navigate and everything was delivered on time as promised.
17. desember 2022
Pésimo servicio y no dan solución
Pésimo servicio, llevo un mes esperando mi paquete y no me dan respuesta ni solución y mucho menos me devuelven el dinero. No compréis. Sigo igual, mi número de pedido es 9786102 y siempre es la misma respuesta, que pedirán el número de seguimiento a la empresa. Sigo sin tener ni mi dinero ni mi pedido.
21. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Ride-Away
Hi Sara,
Thank you for your review.
I am sorry to hear about this issue. Can you please provide us with your order number and a colleague will reach out to offer assistance.
Apologies for any inconvenience.
Stephen- Customer Experience - Rideaway
I ordered turnout boots
I ordered turnout boots. Items arrived ahead of time and well packaged. I would be very happy to purchase from Ride Away in the future.
22. desember 2022
Not received item
I ordered about a month ago, and have not received my item. After contacting them I have had no response. I am extremely disappointed and have had to purchase the item elsewhere, but due to the lack of communication I am worried I will not get my money back.
21. desember 2022
Svar fra Ride-Away
Hi Alisha,
Thank you for your review.
I am sorry to hear about this issue. I can see you have been in contact and my colleague is assisting with your query
Apologies for any inconvenience.
Stephen - Customer Experience - Rideaway
I was really impressed on how quick my…
I was really impressed on how quick my order came.
21. desember 2022
Wrong goods sent
Wrong goods sent, no phone call & argued that they had sent the correct items
3 days before Christmas & nothing offered to resolve the issue!
Appalling customer service
21. desember 2022
Svar fra Ride-Away
Hi Michelle,
Thank you for your review.
I am sorry to hear about this issue. I can see you have been in contact and my colleague is assisting with your query
Apologies for any inconvenience.
Stephen - Customer Experience - Rideaway
Excellent service
Excellent service
Great product Dubarry boot liner’s ready for the cold weather.
20. desember 2022
Prima
Prima! Leuke aanbiedingen. Kreeg geen tracking in mijn mail bij verzending dus was een verrassing wanneer het bezorgd werd. Achteraf zag ik dat je de tracking codes kunt vinden bij de bestelling in je profiel
14. desember 2022
Anmeldelse skrevet uten oppfordring
No email for despatch despite order…
No email for despatch despite order being placed on the 12/12/22
20. desember 2022
Svar fra Ride-Away
Hi Lisa,
Thank you for your review.
I'm sorry you've not received a dispatch email. I can see you have been in contact so I will get back to you.
Apologies for any inconvenience.
Stephen - Customer Experience - Rideaway
Very prompt dispatch and delivery
Very prompt dispatch and delivery, even with all the recent postal delays.
20. desember 2022
Have not delivered what I ordered
Have not delivered what I ordered, have not replied to my email and are not answering the phone … will not deal with them again.
20. desember 2022
Svar fra Ride-Away
Hi Sue,
Thank you for your review.
I am sorry you are having trouble getting through to us. I can see that you have been in contact so I will have a colleague reach out and offer assistance.
Apologies for any inconvenience.
Stephen - Customer Experience - Rideaway
Easy and simple ordering process
Easy and simple ordering process, kept informed on delivery
13. desember 2022
Easy to navigate website and place…
Easy to navigate website and place order. Arrived a day earlier than expected which was a big plus
16. desember 2022
Fast delivery & product as described.
13. desember 2022
To make a late delivery worse
To make a late delivery worse, when I received my parcel It was totally the wrong rug provided to my order. I contacted the customer service email address immediately. They came back within todays apologising and staying if I wanted to return and wait for the correct rug or have a full refund . Once I advised I wanted a full refund and the returns method I’ve not heard anything since l, even though I’ve chased a couple of times. even though I replied instantly tomorrow will be the sixth day waiting for the barcode to return the wrong item and get my monent back
10. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Ride-Away
Hi Danielle,
Thank you for your review.
I am sorry to hear about this issue. Can you please provide us with your order number and a colleague will reach out to offer assistance.
Apologies for any inconvenience.
Miguel - Customer Experience - Rideaway
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.