MG HS was the choice of car and Guildford dealership was the closest to us. Initially a telephone conversation with Marius Mockus who searched cars for us & and then a meeting at the centre. Everyo... Vis mer
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Beliggenhet
Bytt filialMG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Marius was fantastic from start to finish, made the whole process so easy. He explained everything in detail and kept me updated throughout. Amazing service.
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Dylan Mogg spent time with us to understand our requirements for a small EV and explained the options. Quickly got us out on a test drive and then with Sheila came up with quotes to meet our budget. V... Vis mer
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This is our 5th Mg as a family and my 3rd Xpower, although there were issues with the new car , Kelly Faith along with the service team sorted them out. Things can go wrong it's how they are dealt wi... Vis mer
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Informasjon om virksomheten
- Bilforhandler
- også i
- Bilinspeksjonsstasjon
- Biltransportservice
- Bruktbilforhandler
- Hyundai-forhandler
- Skoda-forhandler
Skrevet av virksomheten
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Kontaktopplysninger
MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Storbritannia
- 01483 668 303
4,8
Enestående
394 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Kelly gave a first class service
Kelly gave a first class service, she was very knowledgeable about the vehicle, kept me up to date at all times and was never forceful in her approach. Very happy customer.
10. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
Good morning Conrad, we are so glad to hear about your positive experience and that you were happy with the service provided. Thank you for your feedback!
Experienced and helpful
Friendly, helpful staff. Everything was explained in detail. From starting the buying process to completion was very quick and Kelly arranged everything for us. This is our second purchase and we will remain loyal customers for life.
5. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
Good morning, thank you so much for your continued support! We are delighted to know you will be back in the future and look forward to serving you for many years to come!
Relaxed, calm and family friendly
Very easy process in a relaxed, calm showroom. Very helpful and quick to amend any request or issues.
1. august 2025
Svar fra Richmond Motor Group - MG Guildford
Hi Nick, thanks for this lovely feedback!
Brilliant customer relations maruis…
Brilliant customer relations maruis sales guy top notch 👌
1. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
Hi Jason, hearing that you found the team to be "top-notch" is the best thing we could hope for! Thanks for sharing!
We received friendly fantastic customer…
We received friendly fantastic customer service from MG guildford. Special thanks goes to Kelly faith who guided and provide everything we need until we bought our first car. It ws a brilliant experience and thank you so much for everything
30. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
Hi Madusanka, it's wonderful to hear that Kelly guided you and provided everything you needed for your first car purchase. Thank you for your positive feedback and for sharing your brilliant experience.
Kelly was very helpful
Kelly was very helpful, patient and friendly. Thank you
24. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
Hi Rachel, we're happy to hear that Kelly provided you with excellent support. Thank you for your kind words and for sharing your positive experience!
Fantastic service Very pleased with my…
Fantastic service Very pleased with my new car extremely professional sales person very helpful
21. juli 2025
Svar fra Richmond Motor Group - MG Guildford
Hi Martin, thank you for this lovely feedback!
Excellent test drive with Marius
Excellent test drive with Marius. Really informative on all products, gave good advise and details on pricing etc.
Lots of information but with out being a pushy salesmen, would certainly use again
5. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
Hi Simon, On behalf of Marius and the rest of the team here at Richmond MG Guildford, thank you for your 5-star rating and review!
Kelly Faith was great from the moment…
Kelly Faith was great from the moment we walked through the doors. Professional and welcoming. Made the whole process a joy. An absolute asset to the MG brand.
19. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
Thank you for your kind words and for recognising the professionalism of our team, Malcolm! We're happy to hear that your experience was so positive! Kelly will be delighted to learn of your high praise!
Smooth and efficient operation from…
Smooth and efficient operation from arrival for a test drive to departure in the new car. No unnecessary pressure, and good clear advice from the sales exec.
Very professional but friendly approach throughout the whole process.
Many thanks to Marcus and his colleagues.
18. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
Hi Clive, thank you for your kind words!
Marius was very helpful…
Marius was very helpful and made buying a new car straightforward and answered with all my questions. Picked the car up today and very happy.
Would recommend.
18. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
Hi Toby, we wish you many happy miles in your new car! Thank you for your 5-star review!
Kelly was very good.
Kelly was very good but the overall experience could have been better. Failures with the email system resulted in essential information (eg new car reg number etc) not getting to me. Kelly picked me up from the station to take me to the dealership which was brilliant. However, the car wasn't ready due to a backlog in valetting. This delayed my get away.
18. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
Hi Alan, thank you for taking the time out of your busy day to share your feedback. We appreciate it and will make sure to pass it on to the team.
Kelly at MG is great!
Kelly has made this experience so easy and quick. She was very polite and explained everything so that I understood perfectly. I would recommend Kelly to everyone. First class!!!!
18. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
Hi Jenny, what a fantastic review for Kelly and the team at Richmond MG Guildford! Thank you so much for taking the time to share it!
Great customer service and support from…
Great customer service and support from Kelly.
18. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
Hi Sharon, we're pleased to know you had a great experience at Richmond MG Guildford, and thank you for sharing it with others!
Very good experience using Richmond MG…
Very good experience using Richmond MG Guildford - Marius was particularly helpful, with nothing too much trouble, especially with organising the test drives for me.
7. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
Good afternoon Sarah,
We're happy to hear that you had a very good experience. We appreciate your positive feedback and are so glad that our organization of the test drives was helpful to you.
Kind regards,
Cameron
Sales advisor Kelly Faith is amazing…
Sales advisor Kelly Faith is amazing she has made buying a new car a absolutely joy and I would recommend anyone who wants to buy a car to see Kelly
4. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
We're happy to hear that your car-buying experience was a joy. It's wonderful to know the sales advisor provided amazing service. We appreciate your recommendation and feedback. Kind regards, Cameron
Marius was very helpful and polite…
Marius was very helpful and polite explaining all the various things to me
2. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
We're happy to hear that you found the explanations helpful and the service polite. Thank you for sharing your positive experience with us! Kind regards, Cameron
Svar fra Richmond Motor Group - MG Guildford
Hi Qing
Thank you so much for the kind words, We're thrilled to hear you had a first-class experience. If there's anything else we can help with in the future, don't hesitate to get in touch.
Kind regards,
Mae
Kelly was fabulous very attentive and…
Kelly was fabulous very attentive and not pushy. She really knew her stuff about the vehicles and deals available. A real credit to MG.
21. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
Hi Kelly
We're happy to hear that you had a positive experience! It's great to know the team member was attentive and knowledgeable. Thank you for your feedback.
Kind regards,
Mae
Buying a new car with no pressure from salesman
Made welcome from the beginning of looking for a new car, no pressure from sales team but extremely helpful.
Marius Mockus has been especially helpful, being available for any questions I had, and keeping me informed. Would definitely recommend to friends and family
21. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Richmond Motor Group - MG Guildford
We're happy to hear that you felt welcome and experienced helpful, no-pressure service while looking for your new car. We appreciate your kind words and recommendation! It's great to know that our team met your needs.
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