Richmond Motor Group - MG Bognor Regis Anmeldelser 

296
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

MG Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I recently upgraded my MG to a new model, and I couldn’t have asked for a better experience thanks to Ned Cox. Ned was friendly, knowledgeable and incredibly supportive throughout the whole pro... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I needed to buy a new car and part exchange my old one. Ned was very helpful, knowledgeable, friendly, and made the whole process very easy. He listened to what I wanted and came up with suggest... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The whole process has been straight forward and easy. Beth at MG was fab, she was very knowledgeable, helpful and nothing was to much bother. From ordering my car till delivery. Beth kept in touch and... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Went to book an MOT for my 5 year old MG3 last Wednesday, and on Thursday met with Aidan at MG Richmond Bognor. Aidan was extremely knowledgeable helpful and courteous and took time to understand our... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Bilforhandler
  2. Bilinspeksjonsstasjon
  3. Biltransportservice
  4. Hyundai-forhandler
  5. Skoda-forhandler
  6. Bruktbilforhandler

Skrevet av virksomheten

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Kontaktopplysninger

  • MG Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, Storbritannia

  • 01243 584 333

4,6

Enestående

TrustScore 4.5 av 5

296 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,6

Alle anmeldelser

(296)

1 680 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

I recently upgraded my MG to a new…

I recently upgraded my MG to a new model, and I couldn’t have asked for a better experience thanks to Ned Cox.

Ned was friendly, knowledgeable and incredibly supportive throughout the whole process. He listened to what we needed as a family, took the time to understand our requirements and found the right car for us without ever making us feel pressured.

The whole experience was relaxed, straightforward and genuinely enjoyable. It’s clear that Ned really cares about his customers and making sure they’re happy with their choice.

I would highly recommend Ned to anyone looking for a new car. Thank you for all your help, Ned!

31. juli 2026
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We are so pleased to hear about your excellent experience! It's wonderful to know that our team provided such friendly, knowledgeable, and supportive service, making your upgrade relaxed and enjoyable. We truly appreciate your kind words and recommendation.

Vurdert til 1 av 5 stjerner

Absolutely awful experience with … Non existent aftercare

Absolutely awful experience with Richmond MG Bognor when I purchased a MG HS Trophy from them 15,000 miles and I returned the vehicle several times with a gearbox issue kept saying nothing wrong with it this was all the time and not intermittent as they claimed in the end served a 14 day rejection on them whilst the car was in there workshop on the third occasion and they advised me it needed a new clutch and flywheel not good.
Also be careful when buying extra warranty's from them as I'm still fighting them to return the monies to me six weeks on. Terrible response from the top to the bottom.
Roy Christian

10. august 2026
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Svar fra Richmond Motor Group - MG Bognor Regis

Hi Roy,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Vurdert til 5 av 5 stjerner

Excellent service from Ned

I needed to buy a new car and part exchange my old one.
Ned was very helpful, knowledgeable, friendly, and made the whole process very easy.
He listened to what I wanted and came up with suggestions of suitable cars for me in my price range.
He was very thorough and made sure I understood everything before I took my new car away.
He followed up with a phone call a few days later to check everything was going well and to contact him anytime if I had any further questions.

5. august 2026
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We're so pleased to hear about your excellent experience! It's wonderful that our team member was helpful, knowledgeable, and made the process easy for you. We appreciate your kind words about the thorough service and follow-up.

Vurdert til 5 av 5 stjerner

Bethany was so helpful

Bethany was so helpful, really grateful for her help and flexibility!

28. juni 2026
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We appreciate your wonderful review and five-star rating! We're delighted that our team was helpful and flexible.

Vurdert til 5 av 5 stjerner

The whole process has been straight…

The whole process has been straight forward and easy. Beth at MG was fab, she was very knowledgeable, helpful and nothing was to much bother. From ordering my car till delivery. Beth kept in touch and gave me updates. The customer service has been spot on and thank you for making it pleasurable.

3. august 2026
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Svar fra Richmond Motor Group - MG Bognor Regis

We appreciate your positive feedback and 5-star rating! We're delighted to hear that the entire process was straightforward and easy, and that our team member was knowledgeable and helpful from order to delivery. We're glad our customer service was spot on and made it a pleasurable experience.

Vurdert til 5 av 5 stjerner

Great customer service!

Just spent some with Ned over at Bognor and yep this young man has had me smiling! He’s knowledgable, professional and not pushy. Thank you Ned and the team at Bognor!

30. juli 2026
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Svar fra Richmond Motor Group - MG Bognor Regis

We appreciate your wonderful feedback and five-star rating! We're so glad to hear that our team was knowledgeable, professional, and not pushy, leaving you smiling.

Vurdert til 1 av 5 stjerner

Worst experience of contact

I have to say this is actually the worst service attempt I have had. I am limited in how I can contact them as I am partially blind so have to use phone (constantly engaged or it just keeps ringing) or online booking, tried twice and no response. Have now had to contact a garage in Worthing for them to service my car. Richmond was the dealer I bought my car from in 2025.

1. juli 2026
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Svar fra Richmond Motor Group - MG Bognor Regis

Hi Martin,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement.

Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Vurdert til 5 av 5 stjerner

Fantastic experience no pushy sales

Fantastic experience no pushy sales
Real down to earth and a real pleasure to deal with
Real thanks to Aidan miles

13. juli 2026
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Svar fra Richmond Motor Group - MG Bognor Regis

We appreciate your fantastic feedback and five-star rating! We're so glad to hear that your experience was a real pleasure and that our team was down to earth and not pushy.

Vurdert til 5 av 5 stjerner

New car purchase

Ned dealt with the purchase of our new car and dealt with everything in a calm and professional manner

11. juni 2026
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Svar fra Richmond Motor Group - MG Bognor Regis

We appreciate your wonderful feedback! We are so pleased to hear that your car purchase was handled calmly and professionally.

Vurdert til 5 av 5 stjerner

Fantastic service from beginning to end

Picked up my new MG from here last week. What a fantastic place to go for a new car. Every member of staff that I interacted with friendly and helpful, including the service department who had recently seen my previous MG. My main point of contact was Bethany Louis who helped me right from choosing which model would best suit my needs (I am a motability customer), until my final pick up. She kept me informed throughout, made sure that I had any questions answered and has called me since collection to check that I am happy with my new car, which I am. I would highly recommend popping in if you are in the market for a new car. Thank you MG Bognor

29. mai 2026
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Svar fra Richmond Motor Group - MG Bognor Regis

We are so pleased to hear about your fantastic experience with us, especially regarding your new car purchase. It is wonderful to know that our team provided friendly and helpful service, and that your main point of contact kept you well-informed. We truly appreciate your high recommendation and kind words.

Vurdert til 5 av 5 stjerner

Great value cars

Recently purchased 25 plate MG self charging hybrid ZS. Absolutely love the car!! Turned up at the bognor regis branch was welcomed by Beth, who was great and a pleasure to be served by.
Her knowledge of the car was so informative, went on two test drives.
We were not planning to buy a car but you cannot beat the prices!!
Beth arranged to get the car from Guildford branch which happened within a couple of days, came to test drive and purchased. Highly recommend the Richmond Cars Group and Beth.

26. mai 2026
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We are delighted to hear how much you love your new car! It's wonderful to know our team provided such a positive and informative experience, making your purchase so smooth. We truly appreciate your kind recommendation.

Vurdert til 1 av 5 stjerner

Very disappointed

Very disappointed, I had my new mg in for service on collection of car I noticed the parcel shelf bracket snapped , I spoke to service advisor , I needed to return car to garage ,I wasted a day dropping car back to them to find no repair , I was promised a manger would call , 2 weeks later nothing poor contact i wouldn't use this garage

1. mai 2026
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Svar fra Richmond Motor Group - MG Bognor Regis

We are truly sorry to hear about the issues with your parcel shelf and the lack of follow-up. We are actively investigating this to prevent similar occurrences and improve our communication.

Vurdert til 5 av 5 stjerner

Positive experience from complex off the cuff enquiry to completion

Dropped in on a whim to look at various options relating to my daughters' cars and because I had been playing with the idea of going fully electric rather than PHEV. Beth Louis, despite being busy, took the time to listen to the many options running through my head and made several positive suggestions. Some of the discussions are ongoing but I have selfishly completed my own change to full electric and Beth was proactive without being pushy in making this happen. She showed empathy and a willingness to get the deal done.

15. mai 2026
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Svar fra Richmond Motor Group - MG Bognor Regis

We are so glad to hear you had such a positive experience with us! It is wonderful to know our team was able to assist you effectively with your vehicle choices. We appreciate you sharing your feedback.

Vurdert til 5 av 5 stjerner

Ned was very professional.

Ned was really friendly, knowledgeable and helpful. He made the whole experience smooth and enjoyable.

11. mai 2026
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Svar fra Richmond Motor Group - MG Bognor Regis

We appreciate your five-star rating! We're happy to hear that you found our team member friendly, knowledgeable, and helpful, and that your experience was smooth and enjoyable.

Vurdert til 5 av 5 stjerner

Great customer service

Great support from Beth Louis when we decided to get a new car. Kept us updated all through the process and made sure we understood the details.

6. mars 2026
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Svar fra Richmond Motor Group - MG Bognor Regis

We're happy to hear that you received great support and were kept updated throughout the process of getting your new car. We appreciate your feedback!

Vurdert til 5 av 5 stjerner

They were very friendly

They were very friendly, found the car what was amazing and a great colour. The sales guy was very knowledgeable and listened, the car is spotless.

27. april 2026
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Svar fra Richmond Motor Group - MG Bognor Regis

We appreciate your positive feedback! We're so glad to hear that you found our team friendly and knowledgeable, and that you love your spotless car and its amazing color.

Vurdert til 5 av 5 stjerner

Bought a new car from Richmond…

Bought a new car from Richmond completely pain free. The sales exec (Beth) couldn't have been more helpful. I'd recommend the company and their sales team.

24. april 2026
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Svar fra Richmond Motor Group - MG Bognor Regis

We're happy to hear your new car purchase was pain-free! It's great that our sales team, especially Beth, was so helpful. We appreciate your recommendation of our company.

Vurdert til 5 av 5 stjerner

We would highly recommend Richmond MG…

We would highly recommend Richmond MG Bognor Regis. Beth was extremely helpful, very knowledgeable and a pleasure to deal with, so much so we purchased two cars!

23. april 2026
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Svar fra Richmond Motor Group - MG Bognor Regis

We appreciate your recommendation of our team! We're happy to hear that you found our service to be helpful and informative, resulting in your purchase of two cars. Thank you!

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