300% increase in my annual renewal due to non fault claim. Called RIAS renewals team who refused to investigate why, told to look elsewhere for better price.Wasn't hard to get normal cost. 6 years wit... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great insurance company to deal with. We all hate paying for something we never intended to use, so the least intrusive the better when contact is needed. RIAS have an easy to navigate site and don’t... Vis mer
Eventually got to speak to a real person who could handle my query. However you have to wait a long time to be able to speak to someone. Their "virtual assistant" isn't very good. It can answer only t... Vis mer
Initial contact and filling in the required claim form online was very easy. The process then began quickly and approved local repairers were appointed. These were excellent and the repairs were com... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Rias has been established for over 25 years and provides Home & Car insurance from Ageas who insure over 4 million customers in the UK. Our Home and Car insurance offer peace of mind with Defaqto 5 star rated cover, UK call centres and a 24/7 claims service.
Kontaktopplysninger
Everdene House, Deansleigh Rd,, BH7 7DU, Bournemouth, Storbritannia
- motor@rias.co.uk
- rias.co.uk
4,2
Bra
13k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Efficient
Efficient, friendly and informative on phone and competitive pricing for my renewal.
10. september 2026
Anmeldelse skrevet uten oppfordring
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
They are not worth the effort
9. september 2026
Svar fra RIAS
Good afternoon,
We are disappointed to hear that you have been left unhappy with our service.
As your review doesn't provide any information, please reach out to us if needing further assistance - our phone number is 0800 183 9261.
Kind regards,
DM, on behalf of the RIAS Team.
Excellent cutsomer service
Never heard of Rias prior to my purchase of car insurance and had a general query about new policy, spoke to Becky who was extremely helpful and so far so good!
9. september 2026
Svar fra RIAS
Hello Sonia, thank you for taking the time to leave us and Becky this review, we really appreciate it.
Thank you for choosing to insure with RIAS this year.
Kind regards
MR, on behalf of the RIAS Team.
An excellent insurance company.
10. september 2026
Anmeldelse skrevet uten oppfordring
Simple, Quick and efficient
The more info you give, price gets better. There are little tips and information points which I liked. It's simple to use and you have the option to call for purchasing the insurance; I am assuming this is not charged extra but it's for convinience and for people who are hesitant using their debit card online. They use a safe payment method linking for approval on your banking app. Wasn't as difficult as I thought it might be.
7. september 2026
Easy and great price compared to my…
Easy and great price compared to my renewal price
8. september 2026
Efficient!
9. september 2026
No loyal responses sooner look after…
No loyal responses sooner look after new customers than repay your loyalty
8. august 2026
Svar fra RIAS
Hello Danny,
Thank you for finding the time to leave this review. If there is anything you would like to discuss, please do not hesitate to get in contact via Live Chat on our website or by calling 0345 650 0345. We are open 8:30-6 Monday - Friday and 8:30-4 on Saturdays.
Kind regards, JC, on behalf of the RIAS team.
Easy platform online to buy car…
Easy platform online to buy car insurance. Self explanatory and simple. Great job same day
8. september 2026
Exellent service recieved so far
Exellent service recieved so far, and recently made a change to my policy online also easy quick and straightforward.
6. september 2026
Simple to renew
6. september 2026
Rias - First-rate Customer Service
I contacted Rias to make some changes to my policy etc. - I spoke with a professional and friendly lady that expedited my request - she provided a first-rate service.
I am very impressed with Rias and will be renewing my policy with them and would recommend to others.
8. september 2026
Anmeldelse skrevet uten oppfordring
Easy to renew policy
9. juli 2026
Easy to navigate online and price was…
Easy to navigate online and price was very competitive
8. september 2026
Competative price helpful staff ease of…
Competative price helpful staff ease of transaction
7. september 2026
The app is so easy to use
The app is so easy to use. Competitive pricing. No admin fees when changing details, and a good price when I changed my car.
6. september 2026
Top Rated Service
I cannot rate this company highley enough and in particular the Agent Catherine. I called to report the passing of a client and asked to transfer the car insurance to the deceased partner who, emotionaly, was not able to make the call. Once we went through the security, the problem was dealt with swiftly, proffessionaly and compassionately. Catherine spoke clearly and explained every step as she went through the transfer. Great Job. When my insurance is due I would certainly consider RIAS for mine.
7. september 2026
Anmeldelse skrevet uten oppfordring
I have had an incorrect bill
I have had an incorrect bill. I cannot see why I have been charged what I have. I have attempted contact (I cannot call) and would really appreciate human contact via email to resolve the issue
5. september 2026
Svar fra RIAS
Good afternoon Julie,
We're sorry to hear you've experienced difficulties contacting us and that you're unable to call.
Unfortunately, we're unable to discuss policy-specific information via Trustpilot. If you require assistance, please contact us by email at motor@rias.co.uk or via Live Chat on our website and a member of the team will be happy to assist you.
Kind regards,
AD, on behalf of the RIAS Team.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.